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Sage CRM reviews

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Showing 21 to 28 of 28 reviews

GP

Grant Pretorius

Managing Director · Gqeberha Healthcare (Pty) Ltd

9 January 2025

Healthcare · 11–50 employees South Africa Used for 6–12 months

Pairs beautifully with our Evolution books

I look after this for our team in Gqeberha. Quotes pull real pricing from the books so we stop promising numbers we cannot honour.

Pros

Pipeline dashboards; cloud or on premise choice; sales, service and marketing in one.

6 people found this review helpful
TC

Tebogo Cooper

Sales Manager · Polokwane Retail Group

15 February 2026

Retail · 51–200 employees South Africa Used for 1–2 years

Reps see the full trading history

We host it on premise, which suited our connectivity and data concerns. The service desk logs and tracks customer cases so nothing slips through anymore. It does exactly what we needed.

Pros

Quotes tied to accounting; tight link to Sage 200 Evolution; cloud or on premise choice.

Cons

Dated interface.

5 people found this review helpful
GS

Grant Smith

National Sales Manager · Kruger Mining Supplies

6 April 2026

Mining · 11–50 employees South Africa Used for 1–2 years

Support let us down when it mattered

Reporting takes some configuration to get what you want. Disappointed given the price.

Cons

It feels a generation behind cloud rivals; needs a partner to customise.

4 people found this review helpful
CV

Chad van Wyk

Rep Team Lead · Heritage Mining Supplies (Pty) Ltd

12 July 2024

Mining · 51–200 employees South Africa Used for 2+ years

Sales and finance on the same page

Our business works across Mpumalanga from Nelspruit. The service desk logs and tracks customer cases so nothing slips through anymore.

Pros

Quotes tied to accounting; tight link to Sage 200 Evolution.

4 people found this review helpful
MG

Megan Govender

National Sales Manager

8 April 2026

Business Services · 201–500 employees South Africa Used for 1–2 years

Mostly smooth, occasionally frustrating

I look after this for our team in Polokwane. We host it on premise, which suited our connectivity and data concerns.

Pros

Case management that works; tight link to Sage 200 Evolution; cloud or on premise choice.

Cons

Dated interface.

2 people found this review helpful
CM

Claire Meyer

Sales Director

14 January 2026

Logistics · 51–200 employees South Africa Used for 6–12 months

Happy overall, watching the cost

Forecasting improved once every opportunity lived in one place. Happy overall.

2 people found this review helpful
NM

Naledi Mkhize

Rep Team Lead · Bellville Engineering

5 June 2026

Manufacturing · 11–50 employees South Africa Used for 6–12 months

Cloud or on prem, our choice

I am the rep team lead for a company in Bellville. Quotes pull real pricing from the books so we stop promising numbers we cannot honour. Management finally has a live read on the pipeline instead of asking reps for updates.

Pros

Sales, service and marketing in one; tight link to Sage 200 Evolution.

Cons

Basic mobile experience.

1 people found this review helpful
BW

Byron Williams

Rep Team Lead · Boksburg Foods

19 January 2025

Food & Beverage · 201–500 employees South Africa Used for 2+ years

Not quite the experience we were sold

Typical Gauteng business, tight margins, no time to waste. Reporting takes some configuration to get what you want. Think carefully before you commit.

Cons

On its own, away from Sage financials, the case is weak; basic mobile experience.