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FreeAgent reviews

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Showing 1 to 20 of 186 reviews

LM

Lisa Mthembu

Bookkeeper

18 November 2024

Accounting · 1–10 employees South Africa Used for 1–2 years

Good but not perfect for our Midrand team

Great at its job, its job is smaller than some expect. There is no SARS anything, this is UK tax software full stop. The pound subscription costs real rand when the exchange rate runs.

Pros

Projects with time and cost tracking; automatic invoice reminders that work

Cons

Reporting stays deliberately shallow

76 people found this review helpful
TG

Tracey Gumede

Developer

29 January 2025

Construction · 1–10 employees South Africa Used for 2+ years

4 years in and still happy

The dashboard shows profit, tax owed and cash in one honest screen. Mileage and out of pocket expenses stopped leaking through the cracks. Payroll for my one UK employee runs inside the same product.

65 people found this review helpful
EE

Emma Erasmus

27 September 2025

Construction · 1–10 employees South Africa Used for 6–12 months

Good but not perfect for our Vanderbijlpark team

Great at its job, its job is smaller than some expect. The API is decent but the integration catalogue is thin next to the big names. Stock is not a concept here, service businesses only.

Pros

Tax timeline shows every deadline ahead

Cons

No inventory at all

47 people found this review helpful
PK

Paul Khan

Founder · Khan Print Supplies

22 February 2026

Media & Marketing South Africa Used for 6–12 months

Freelancing for UK clients from Richards Bay made easy

For UK work it is superb, just do not ask it about South Africa. The API is decent but the integration catalogue is thin next to the big names.

Pros

Free with certain UK business bank accounts

46 people found this review helpful
KM

Khanyisile Makhubela

Owner · Vanderbijlpark Consulting

6 September 2024

Financial Services · 11–50 employees South Africa Used for 2+ years

Decent fit for a 28 person company

Delightful product, deliberately narrow. The pound subscription costs real rand when the exchange rate runs.

Pros

Projects with time and cost tracking; automatic invoice reminders that work

Cons

Larger entities outgrow it

40 people found this review helpful
PL

Precious Lombard

Bookkeeper · Highveld Properties Holdings

17 June 2026

Real Estate · 1–10 employees South Africa Used for 1–2 years

Support that answers like humans who care

The tax timeline shows exactly what the company owes HMRC and when, which ended my quarterly panic. Dividend vouchers and the director loan account are handled properly for UK companies. For SA freelancers with UK clients this is the answer.

Pros

Payroll for UK staff included; friendliest interface in accounting software

35 people found this review helpful
TS

Thandiwe Singh

Sole Proprietor

31 October 2024

South Africa Used for Less than 6 months

Good decision for a 4 person company

I contract for UK clients from Richards Bay and FreeAgent runs my limited company without drama. My UK company admin fear is gone. Worth every pound.

Pros

Free with certain UK business bank accounts; self assessment accumulates through the year

Cons

Multi currency is serviceable not central

35 people found this review helpful
NB

Njabulo Bester

Developer

8 July 2026

Media & Marketing · 11–50 employees South Africa Used for Less than 6 months

Charming product with firm limits

It does UK small business perfectly and nothing else at all. Stock is not a concept here, service businesses only. Multi currency exists but the heart of the product beats in pounds.

Cons

No inventory at all

34 people found this review helpful
CG

Christo Grobler

Founder · Johannesburg Accountants

9 March 2026

Accounting · 11–50 employees South Africa Used for 1–2 years

Freelancing for UK clients from Pretoria made easy

We love using it and wince slightly when the pound billing lands. Stock is not a concept here, service businesses only. Recurring invoices with automatic chasing changed my collection rate completely.

Pros

Automatic invoice reminders that work; uK VAT filed to HMRC in clicks

Cons

Larger entities outgrow it

34 people found this review helpful
IB

Ilse Barnard

Designer · Barnard Systems

2 March 2025

Technology · 1–10 employees South Africa Used for 6–12 months

Freelancing for UK clients from Rustenburg made easy

My UK accountant works in the same file, so year end is a review rather than a rebuild. Recurring invoices with automatic chasing changed my collection rate completely. Recommended across our whole outsourcing team.

34 people found this review helpful
BN

Boitumelo Naidoo

Designer · Ballito Consulting Works

19 April 2026

Accounting · 1–10 employees Namibia Used for 1–2 years

Wonderful UX, the pound price bites

Beautiful software with a very specific passport. Stock is not a concept here, service businesses only.

Pros

Corporation tax estimates update live

32 people found this review helpful
KM

Khanyisile Meyer

Bookkeeper

7 May 2025

Healthcare · 1–10 employees South Africa Used for 6–12 months

Expected better, Roodepoort customer

The pound price at rand income stopped making sense for me. The reporting could not answer our board's basic questions. No rand books, no SARS returns, nothing local, I moved to a local product.

Pros

Perfect for UK contractor companies

Cons

Useless for South African books

32 people found this review helpful
AH

Anri Hadebe

Designer · Protea Attorneys

13 January 2025

Legal · 1–10 employees South Africa Used for Less than 6 months

Decent fit for a 6 person company

Delightful product, deliberately narrow. Multi currency exists but the heart of the product beats in pounds.

Pros

Tax timeline shows every deadline ahead; genuinely excellent support team

Cons

Thin integration catalogue

32 people found this review helpful
CV

Clinton Van Wyk

Owner · Crossroads Studios and Sons

17 September 2024

Media & Marketing · 1–10 employees South Africa Used for 2+ years

The friendliest interface in accounting

The support team answered my corporation tax question with patience and actual knowledge. Dividend vouchers and the director loan account are handled properly for UK companies. Support replies read like they were written by someone who actually read my question.

Pros

Tax timeline shows every deadline ahead

31 people found this review helpful
GP

Gerhard Patel

9 November 2024

Technology · 11–50 employees South Africa Used for 2+ years

Mixed feelings after 8 years

For UK work it is superb, just do not ask it about South Africa. The API is decent but the integration catalogue is thin next to the big names. Payroll for my one UK employee runs inside the same product.

Pros

Free with certain UK business bank accounts

Cons

Pound pricing moves with the rand

30 people found this review helpful
PC

Palesa Chauke

Developer · Cape Town Consulting Holdings

7 March 2025

Financial Services · 1–10 employees South Africa Used for 2+ years

Gets us there, with some detours

After 8 years the charm persists and so do the gaps. Dividend vouchers and the director loan account are handled properly for UK companies.

Pros

UK VAT filed to HMRC in clicks; tax timeline shows every deadline ahead

Cons

No inventory at all

27 people found this review helpful
CO

Chantal Olivier

Founder

7 September 2025

Accounting · 1–10 employees South Africa Used for 2+ years

Freelancing for UK clients from Knysna made easy

Our outsourcing practice keeps 40 UK client files on it and the consistency is a gift.

Cons

Larger entities outgrow it

25 people found this review helpful
PG

Paul Govender

Developer · Govender Properties SA

24 June 2025

Real Estate · 1–10 employees South Africa Used for 1–2 years

Lovely software, strictly UK shaped

Beautiful software with a very specific passport. The API is decent but the integration catalogue is thin next to the big names. The pound subscription costs real rand when the exchange rate runs.

Pros

UK VAT filed to HMRC in clicks; projects with time and cost tracking

25 people found this review helpful
AN

Andile Nxumalo

Designer

24 November 2024

South Africa Used for 1–2 years

Let us down when it counted

Charming until you need something outside its lane. The reporting could not answer our board's basic questions. A currency conversion on every invoice line was a spreadsheet job in the end.

Pros

Genuinely excellent support team

Cons

Board reporting hit the ceiling. Useless for South African books

25 people found this review helpful
BM

Bradley Mokoena

Consultant

23 January 2026

Accounting · 1–10 employees Zambia Used for 6–12 months

Our Richards Bay office gave up on it

The pound price at rand income stopped making sense for me. A currency conversion on every invoice line was a spreadsheet job in the end.

Cons

Useless for South African books

24 people found this review helpful