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Pipedrive reviews

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Showing 181 to 200 of 216 reviews

MS

Marike Shabalala

Bloemfontein Print

13 March 2026

Media & Marketing · 11–50 employees South Africa Used for 2+ years

Our Vanderbijlpark office gave up on it

Every feature we needed lived one tier up, every time. The tier rename moved our must have feature and the renewal quote jumped. Automation limits forced an upgrade for what one zap used to do.

Cons

Renewal jumps after tier renames. Support leaned on canned articles

AR

Anish Ramjee

Founder · Protea Textiles SA

9 March 2026

Manufacturing · 11–50 employees South Africa Used for 6–12 months

Automation moved the admin off my reps

Automation sends our follow ups and books the next activity before the rep forgets. Rotting deals change colour, which triggers exactly the right awkward questions. The automation builder is genuinely usable by a sales manager, no consultant needed. If your sales live in spreadsheets, this is the intervention.

Pros

Fast setup with forgiving imports; email sync with templates

WR

Willem Reddy

Business Development Manager · Atlas Steel

9 March 2026

Manufacturing · 1–10 employees South Africa Used for 1–2 years

Solid choice for our Randburg business

As a Sandton property brokerage, the stage view matches exactly how our deals actually move. The visual pipeline shows bottlenecks before the quarter exposes them.

Pros

Activity reminders that prevent quiet deals; fast setup with forgiving imports

CS

Candice Sebola

Business Development Manager

22 February 2026

Real Estate · 11–50 employees South Africa Used for 6–12 months

Solid choice for our Cape Town business

The activity discipline is the whole product: every deal shows its next step or shames you. The visual pipeline shows bottlenecks before the quarter exposes them. Every deal carries a next activity, and the system nags until it happens.

Pros

Fast setup with forgiving imports

Cons

Reporting beyond sales is thin

SN

Senzo Nkosi

Broker

26 January 2026

Construction · 1–10 employees South Africa Used for 2+ years

Expected better, Umhlanga customer

It suits pure sales teams and we stopped being one. Two support chats closed with links to articles that missed the point.

Cons

Costs outgrew the team. Renewal jumps after tier renames

BD

Bheki Dlamini

Founder

22 January 2026

Construction · 11–50 employees South Africa Used for 2+ years

Mostly happy in Cape Town, a few gripes

Good product whose tier ladder keeps stretching upward. There is no ticketing or service side, mixed teams need a second tool.

Pros

Forecasts grounded in real stages

Cons

Features migrate up tiers over time

HM

Hannelie Molefe

Operations Manager · Golden City Attorneys Studio

20 December 2025

Legal · 11–50 employees South Africa Used for 6–12 months

Not what we hoped for our Johannesburg business

Every feature we needed lived one tier up, every time.

Pros

Automation a sales manager can build

Cons

Costs outgrew the team

AA

Annelie Abrahams

Broker

19 December 2025

Travel & Tourism · 51–200 employees South Africa Used for 1–2 years

Good decision for a 110 person company

The mobile app updates deals from the parking lot, which is where sales actually happens. The visual pipeline shows bottlenecks before the quarter exposes them.

Pros

Adoption happens without force; clean API for website leads

Cons

Features migrate up tiers over time

MC

Moegamat Chetty

General Manager · Chetty Catering

16 December 2025

Namibia Used for 2+ years

Solid choice for our Mossel Bay business

As a Johannesburg property brokerage, the stage view matches exactly how our deals actually move. Xero integration pushes won deals toward invoicing without retyping.

Pros

Adoption happens without force

KP

Kavitha Perumal

Owner · Perumal Attorneys Services

12 December 2025

Legal · 1–10 employees South Africa Used for Less than 6 months

Our Umhlanga office gave up on it

The subscription grew faster than our sales team did. Automation limits forced an upgrade for what one zap used to do.

Cons

Support leaned on canned articles

CN

Cheryl Nel

General Manager

29 November 2025

Real Estate · 51–200 employees South Africa Used for 1–2 years

Good but not perfect for our Ballito team

After 2 years we are happy, with a budget asterisk. Reporting beyond the sales basics means exports or add ons. Automation counts are capped per tier and we hit the cap in month two.

Pros

Clean API for website leads

Cons

Dollar billing breathes with the rand

AF

Anish Fourie

11 November 2025

Construction · 1–10 employees South Africa Used for Less than 6 months

Our Mossel Bay agency sells with discipline now

We love the product and flinch at the dollar debit order. Reporting beyond the sales basics means exports or add ons. The API let us wire our website forms straight into stage one.

Pros

Pipeline view the whole team actually reads; email sync with templates

Cons

Automation caps per tier

NB

Njabulo Booysen

General Manager

29 September 2025

Manufacturing · 11–50 employees South Africa Used for Less than 6 months

Expected better, Randburg customer

Every feature we needed lived one tier up, every time. Two support chats closed with links to articles that missed the point. The tier rename moved our must have feature and the renewal quote jumped.

Cons

Renewal jumps after tier renames

ZS

Zodwa Shabalala

Operations Manager · Ballito Logistics

17 September 2025

South Africa Used for 1–2 years

Decent fit for a 4 person company

Good product whose tier ladder keeps stretching upward. Email sync occasionally duplicates threads after password changes.

Pros

Mobile app built for the road; adoption happens without force

Cons

No service or ticketing side

EJ

Emma Johnson

Business Development Manager

11 September 2025

Travel & Tourism · 1–10 employees South Africa Used for 2+ years

Strong sales tool, nothing for service

After 10 years we are happy, with a budget asterisk. Automation counts are capped per tier and we hit the cap in month two.

Cons

Dollar billing breathes with the rand

PD

Palesa Du Plessis

Broker · Springs Manufacturing

7 September 2025

Manufacturing · 1–10 employees South Africa Used for 2+ years

Doing okay for our 7 person setup

Great sales tool, just understand that is the whole scope. Automation counts are capped per tier and we hit the cap in month two. Reports show win rate by rep and by source, the two arguments that matter.

Pros

Email sync with templates

Cons

Features migrate up tiers over time

KO

Katlego Oosthuizen

Director

4 September 2025

Manufacturing · 1–10 employees South Africa Used for Less than 6 months

Follow ups happen while competitors forget

Good product whose tier ladder keeps stretching upward.

Pros

Pipeline view the whole team actually reads; rotting deal indicators

LJ

Leandra Jacobs

Business Development Manager · Cape Town Steel Supplies

18 August 2025

Construction · 1–10 employees South Africa Used for Less than 6 months

Our accountant in Somerset West recommended it, good call

The forecast view gave our cash flow planning numbers we finally trust. Custom fields carry our industry specifics without bending the product.

KV

Khanyisile Vermeulen

Sales Manager · Bloemfontein Foods SA

7 August 2025

South Africa Used for 6–12 months

Our Rustenburg agency sells with discipline now

Won deals get analysed now because the data is actually in the system. Xero integration pushes won deals toward invoicing without retyping.

Pros

Pipeline view the whole team actually reads; mobile app built for the road

WF

Warren Fourie

Sales Director

30 July 2025

Travel & Tourism · 1–10 employees South Africa Used for 6–12 months

The pipeline view runs our sales meeting

The activity discipline is the whole product: every deal shows its next step or shames you. Every deal carries a next activity, and the system nags until it happens. The visual pipeline shows bottlenecks before the quarter exposes them. The pipeline discipline paid for the subscription many times over.