Search software and articles
Showing 21 to 40 of 216 reviews
Leandra Moodley
Business Development Manager · Durban Timber Holdings
6 July 2026
Automation sends our follow ups and books the next activity before the rep forgets. Imports are forgiving, our messy spreadsheet went in cleaner than it deserved. If your sales live in spreadsheets, this is the intervention.
Pros
Mobile app built for the road
Meera Marais
Business Development Manager
10 March 2025
The email sync means client threads sit on the deal where the whole team reads them. Rotting deals change colour, which triggers exactly the right awkward questions. Support chat answered our workflow question with a video of our own setup.
Pros
Rotting deal indicators
Cons
Add ons priced separately
Schalk Vermeulen
Crossroads Timber and Sons
20 January 2025
The mobile app updates deals from the parking lot, which is where sales actually happens. The API let us wire our website forms straight into stage one. Email templates keep follow ups consistent across the whole team. The benchmark sales CRM for a reason.
Pros
Email sync with templates; fast setup with forgiving imports
Marlene Olivier
Sales Manager · Summit Steel SA
8 August 2024
As a Richards Bay property brokerage, the stage view matches exactly how our deals actually move. The scheduler ended the six email meeting arrangement dance. The automation builder is genuinely usable by a sales manager, no consultant needed.
Pros
Fast setup with forgiving imports; mobile app built for the road
Cons
AI features still finding their point
Karin Dlamini
Owner · Zambezi Steel SA
9 March 2026
The core is superb and the extras are priced like they know it. Automation counts are capped per tier and we hit the cap in month two.
Pros
Email sync with templates
Cons
AI features still finding their point
Lindiwe Taylor
Broker
4 March 2025
Great sales tool, just understand that is the whole scope. Features migrate up tiers at rename time, our renewal needed a careful read.
Pros
Fast setup with forgiving imports; email sync with templates
Cons
Add ons priced separately
Sibusiso Govender
Managing Director
24 July 2024
It does the one thing perfectly and resists doing more. The rand price moves with the exchange rate and the annual increases compound it. Imports are forgiving, our messy spreadsheet went in cleaner than it deserved.
Cons
No service or ticketing side
Thabo Joubert
Owner · Baobab Systems Solutions
17 June 2025
It does the one thing perfectly and resists doing more. The API let us wire our website forms straight into stage one.
Pros
Activity reminders that prevent quiet deals
Cons
Add ons priced separately
Nomsa Khan
Sales Manager
17 March 2025
It suits pure sales teams and we stopped being one.
Cons
Support leaned on canned articles
Simphiwe Ndlovu
Founder · Gqeberha Brokers Solutions
5 October 2024
My reps resisted three CRMs before this one and adopted Pipedrive inside a fortnight. The automation builder is genuinely usable by a sales manager, no consultant needed. Support chat answered our workflow question with a video of our own setup. Five stars from a team that hates admin.
Pros
Pipeline view the whole team actually reads; email sync with templates
Candice Chetty
Broker · Acacia Consulting
3 October 2025
The forecast view gave our cash flow planning numbers we finally trust. Reports show win rate by rep and by source, the two arguments that matter. Every deal carries a next activity, and the system nags until it happens. It made our small team sell like a bigger one.
Pros
Fast setup with forgiving imports; pipeline view the whole team actually reads
Cons
No service or ticketing side
Zodwa Maharaj
Account Executive
12 January 2025
Excellent at pipeline, ordinary at everything around it. Reporting beyond the sales basics means exports or add ons. Support chat answered our workflow question with a video of our own setup.
Pros
Mobile app built for the road; whatsApp gateway integrations
Cons
No service or ticketing side
Elmarie Vermeulen
Business Development Manager
7 November 2024
Our 4 person sales team lives in the pipeline view and deals stopped slipping through cracks. Rotting deals change colour, which triggers exactly the right awkward questions.
Pros
Email sync with templates; fast setup with forgiving imports
Cons
AI features still finding their point
Bradley Van Zyl
Business Development Manager
29 October 2024
After 4 years we are happy, with a budget asterisk. There is no ticketing or service side, mixed teams need a second tool. Reports show win rate by rep and by source, the two arguments that matter.
Cons
Reporting beyond sales is thin
Annelie Fortuin
Owner · Fortuin Attorneys Services
1 July 2026
Setup took two afternoons including importing years of contact chaos. The scheduler ended the six email meeting arrangement dance. The benchmark sales CRM for a reason.
Pros
Activity reminders that prevent quiet deals; pipeline view the whole team actually reads
Ridwaan Mahlangu
Director · Mahlangu Brokers Services
11 May 2026
It suits pure sales teams and we stopped being one. We consolidated onto a broader platform and the total cost dropped.
Pros
Mobile app built for the road
Cons
Support leaned on canned articles
Priya Botha
Sales Director
15 February 2026
We track about 10 live deals and the Monday meeting runs straight off the board. Support chat answered our workflow question with a video of our own setup. Email templates keep follow ups consistent across the whole team. The pipeline discipline paid for the subscription many times over.
Hennie Coetzee
Account Executive
9 July 2025
After 2 years we are happy, with a budget asterisk. There is no ticketing or service side, mixed teams need a second tool. The automation builder is genuinely usable by a sales manager, no consultant needed.
Pros
Mobile app built for the road
Cons
Add ons priced separately
Sipho Erasmus
Director · Rustenburg Properties SA
13 January 2026
After 7 years we are happy, with a budget asterisk. Email sync occasionally duplicates threads after password changes. The automation builder is genuinely usable by a sales manager, no consultant needed.
Pros
Email sync with templates; fast setup with forgiving imports
Cons
Add ons priced separately
Deon Cloete
Account Executive · Mbombela Distributors SA
7 February 2025
Automation sends our follow ups and books the next activity before the rep forgets. The visual pipeline shows bottlenecks before the quarter exposes them.
Pros
Pipeline view the whole team actually reads; mobile app built for the road
South Africa