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Zoho People reviews

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Showing 41 to 60 of 174 reviews

DO

Dineo Oosthuizen

Director · Protea Manufacturing Solutions

20 March 2026

Manufacturing · 1–10 employees South Africa Used for 2+ years

Mixed feelings after 4 years

After 4 years we respect it more than we love it.

Pros

Onboarding flows with documents

Cons

Documentation is patchy

7 people found this review helpful
SV

Sanjay Van Wyk

Operations Manager

19 March 2026

Logistics · 1–10 employees South Africa Used for 1–2 years

Leave, shifts and reviews in one system

Appraisal cycles run on schedule because the system chases everyone involved. The API connected our access control clocks in a weekend of tinkering. The Zoho formula: eighty percent of the features at twenty percent of the price.

Pros

Shift scheduling that runs itself; geo stamped mobile attendance

7 people found this review helpful
LM

Lerato Makhubela

Springs Textiles Supplies

30 January 2026

Manufacturing · 51–200 employees South Africa Used for 1–2 years

Doing okay for our 110 person setup

Configurable to a fault, literally. The attendance app occasionally logs field staff out at bad moments. The org chart stays live off the records themselves.

Pros

Zoho One bundle economics

Cons

Depth varies by module

7 people found this review helpful
JP

Jerome Petersen

Owner · Petersen Packaging Supplies

23 January 2026

Manufacturing · 51–200 employees South Africa Used for 1–2 years

Doing okay for our 80 person setup

After 2 years we respect it more than we love it. Support is offshore and the time zone maths adds a day to everything.

Cons

Setup takes real weeks

7 people found this review helpful
JD

Jerome Dlamini

Kalahari Trading Works

26 May 2026

Retail · 1–10 employees South Africa Used for 1–2 years

Doing okay for our 5 person setup

It does a great deal, none of it glamorously. Performance module covers basics but a real talent framework needs more.

6 people found this review helpful
PV

Precious Venter

Operations Manager · Horizon Foods Services

18 May 2026

South Africa Used for 2+ years

Good but not perfect for our Paarl team

After 6 years we respect it more than we love it. Performance module covers basics but a real talent framework needs more. Custom forms captured our safety inductions without another product.

Pros

Pricing that reads like a typo

Cons

Offshore support with lag

6 people found this review helpful
SE

Susan Erasmus

HR Administrator

6 February 2026

Technology · 11–50 employees South Africa Used for 6–12 months

Mostly happy in Knysna, a few gripes

Configurable to a fault, literally. Performance module covers basics but a real talent framework needs more. Documentation exists in volume and helps in patches.

Cons

Functional, dated interface

6 people found this review helpful
ZB

Zodwa Bester

Founder · Centurion Trading Supplies

15 December 2025

Retail · 11–50 employees South Africa Used for 1–2 years

Not what we hoped for our Upington business

Support and I developed a relationship neither of us wanted. We moved the performance module to a specialist tool in the end. Our ticket about accrual rounding took three weeks and two escalations.

Cons

Setup hours ate the savings

6 people found this review helpful
MP

Marike Pillay

Owner · Kudu Consulting

26 November 2025

Technology · 51–200 employees South Africa Used for 6–12 months

Doing okay for our 55 person setup

It does a great deal, none of it glamorously. Support is offshore and the time zone maths adds a day to everything. Timesheets flow into approvals without spreadsheet detours.

Pros

Zoho One bundle economics

Cons

Depth varies by module

6 people found this review helpful
BR

Boitumelo Rikhotso

HR Officer · Rikhotso Couriers

27 August 2025

Logistics · 11–50 employees South Africa Used for 1–2 years

Good but not perfect for our Stellenbosch team

The price forgives a lot, and there are things to forgive. The interface is functional and firmly unglamorous.

Pros

Onboarding flows with documents

Cons

Documentation is patchy

6 people found this review helpful
JG

Jerome Gumede

7 July 2026

Food & Beverage · 1–10 employees South Africa Used for 6–12 months

Our 8 staff manage themselves in the app

Enormous value wrapped in a workmanlike interface. Support is offshore and the time zone maths adds a day to everything. Reports export to Excel for whatever the auditors dream up.

Pros

Excel exports for any report

Cons

Offshore support with lag

5 people found this review helpful
NI

Nadia Ismail

HR Manager

4 July 2026

Mining · 11–50 employees South Africa Used for 1–2 years

Our 30 staff manage themselves in the app

The price forgives a lot, and there are things to forgive. Support is offshore and the time zone maths adds a day to everything.

Cons

Documentation is patchy

5 people found this review helpful
CO

Candice Olivier

Polokwane Logistics Solutions

6 June 2026

South Africa Used for 2+ years

Solid choice for our George business

Shift scheduling for the Pretoria branch runs itself after the patterns were set. The API connected our access control clocks in a weekend of tinkering.

Pros

Zoho One bundle economics; geo stamped mobile attendance

5 people found this review helpful
FV

Fatima Van der Merwe

People Manager · Fynbos Catering Solutions

23 May 2026

Food & Beverage · 51–200 employees South Africa Used for 2+ years

Doing okay for our 75 person setup

The price forgives a lot, and there are things to forgive. Configuration options sprawl until you map them, which takes weeks.

Pros

Excel exports for any report; onboarding flows with documents

Cons

Offshore support with lag

5 people found this review helpful
RL

Rashida Le Roux

Admin Manager · Impala Catering SA

17 May 2026

Hospitality · 11–50 employees South Africa Used for 1–2 years

Decent fit for a 15 person company

Good system that asks for patience up front. Performance module covers basics but a real talent framework needs more. The attendance app occasionally logs field staff out at bad moments.

Pros

HR cases with a proper trail

Cons

Documentation is patchy

5 people found this review helpful
SV

Schalk Van der Merwe

People Manager

21 April 2026

Technology · 51–200 employees South Africa Used for 6–12 months

Serving our Richards Bay operation well

The HR cases module gave employee queries a proper trail instead of corridor chats. Timesheets flow into approvals without spreadsheet detours. The org chart stays live off the records themselves. The Zoho formula: eighty percent of the features at twenty percent of the price.

Pros

Zoho One bundle economics

5 people found this review helpful
EH

Ebrahim Hadebe

Mossel Bay Construction Studio

28 March 2026

Construction · 51–200 employees South Africa Used for 6–12 months

Good but not perfect for our Richards Bay team

Good system that asks for patience up front. Support is offshore and the time zone maths adds a day to everything. Some modules feel like checklists ticked rather than problems solved.

Pros

Custom forms and workflows; zoho One bundle economics

Cons

Depth varies by module

5 people found this review helpful
BM

Brian Maseko

Managing Director · Boksburg Consulting Studio

20 February 2026

Technology · 11–50 employees South Africa Used for 6–12 months

Exactly what our 30 person business needed

Onboarding flows collect documents and bank details before day one. Public holidays load per location, useful with our two country footprint.

Pros

Onboarding flows with documents; pricing that reads like a typo

Cons

App logouts hit field staff

5 people found this review helpful
RD

Ridwaan Dlamini

Office Manager · Umhlanga Hardware Solutions

18 December 2025

Retail · 51–200 employees South Africa Used for 6–12 months

Doing okay for our 70 person setup

Configurable to a fault, literally. Some modules feel like checklists ticked rather than problems solved. The attendance app occasionally logs field staff out at bad moments.

Pros

Excel exports for any report; custom forms and workflows

Cons

Functional, dated interface

5 people found this review helpful
FP

Fatima Pillay

Owner · Gqeberha Brokers Supplies

26 April 2025

Financial Services · 11–50 employees South Africa Used for 2+ years

Still glad we chose it, 5 years later

Onboarding flows collect documents and bank details before day one. Leave rules are properly configurable, accrual, carryover, our whole policy fitted.

Cons

Performance module is basic

5 people found this review helpful