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Showing 201 to 214 of 214 reviews
Karabo Oosthuizen
Broker · Pretoria Attorneys Services
17 July 2025
The free tier carried our two person operation for over a year before we happily paid. Contacts, notes, emails and deals sit on one screen per client.
Pros
Fraction of big platform pricing; gmail and Outlook capture built in
Naledi Grobler
Managing Director
22 June 2025
Happy, with an asterisk about reporting. Duplicate handling could be smarter when imports collide.
Cons
Reporting is deliberately basic
Refilwe Kruger
9 May 2025
Simple is the feature and occasionally the frustration. Reporting is basic, win rate and pipeline value, do not expect analytics.
Cons
Reporting is deliberately basic
Ilse Meyer
East London Distributors Works
7 May 2025
We are a 80 person consultancy and Capsule is the first CRM the whole team actually uses. Contacts, notes, emails and deals sit on one screen per client.
Pros
Clean exports, no lock in
Priya Nxumalo
Account Manager · Nxumalo Digital
2 May 2025
The pipeline view tells me in one glance which deals need attention this week.
Pros
Xero and accounting integrations; email templates without the canned feel
Shanice Van Zyl
Broker · Meridian Print SA
8 March 2025
After 7 years it still does exactly what we bought it for, no bloat crept in. Tasks chase people politely, which is more than I ever managed. Workflow automation on the Growth plan moved deals along without meetings about it.
Pros
Setup measured in hours not weeks
Sipho Chetty
Business Development Manager · Zambezi Agri SA
4 March 2025
The pipeline view tells me in one glance which deals need attention this week. The Xero integration shows invoices against the customer record.
Pros
Pipeline a whole team adopts unprompted; xero and accounting integrations
Tumelo Abrahams
Consultant
24 January 2025
Good CRM for the money, even with the exchange rate reminding us monthly. Automation only arrives on the Growth tier, the Starter plan is manual.
Pros
Gmail and Outlook capture built in
Petro Abrahams
Account Manager · Table Bay Brokers Services
23 January 2025
We like it a lot and still keep a wishlist. The free tier's 250 contact cap arrives quicker than you expect. Reports tell us win rates and pipeline value, the two numbers we actually watch.
Pros
Email templates without the canned feel
Cons
Forecasting does not exist
Nkosinathi Viljoen
Broker
6 January 2025
Our brokerage in Upington keeps every client conversation on record, staff changes stopped hurting. Small teams deserve software like this.
Pros
Xero and accounting integrations
Vusi Du Toit
Sole Proprietor · Marula Properties and Sons
20 December 2024
For the price of one seat on the big platforms we run our whole team. The Xero integration shows invoices against the customer record. Five stars for knowing exactly what it wants to be.
Pros
Clean exports, no lock in
Naadira Olivier
Director · Bloemfontein Attorneys and Sons
16 November 2024
Our sales team grew and the product did not grow with us. We rebuilt the same pipeline report in Excel every Monday.
Cons
Outgrown by a scaling sales team
Andre Du Plessis
Founder
11 October 2024
It does less than the big platforms and mostly that is the point. No quoting or invoicing, deals hand over to the accounting system manually. The dollar billing moves with the rand and some months you feel it.
Pros
Xero and accounting integrations
Cons
Duplicate handling could be smarter
Rashida Ramjee
Founder · Ramjee Attorneys Supplies
10 July 2024
Our brokerage in Sandton keeps every client conversation on record, staff changes stopped hurting. Pipeline milestones match our sales process because we set them in five minutes. Small teams deserve software like this.
Pros
Fraction of big platform pricing; fast on every screen
Cons
No quoting or invoicing
South Africa
Zambia