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Jira reviews

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Showing 181 to 196 of 196 reviews

MS

Marius Sithole

Product Owner

20 December 2025

Logistics · 11–50 employees Zimbabwe Used for 6–12 months

Good but not perfect for our Richards Bay team

Deep and dependable, rarely delightful. Non technical teams find the vocabulary alien for months. The marketplace has an app for every gap we found.

Cons

Workflow sprawl needs an owner

KD

Kevin Du Plessis

CTO

25 November 2025

Legal · 11–50 employees South Africa Used for 1–2 years

confluence next door makes it complete

It models everything, including your mistakes. Workflow sprawl is real, someone must own the pruning.

Pros

Confluence and repo integration

GM

Gavin Maharaj

Head of Engineering

15 November 2025

Retail · 51–200 employees South Africa Used for 6–12 months

Our accountant in Paarl recommended it, good call

Our Springs fintech passes audits on the ticket trail alone. Dashboards show blockers before they become slips. Recommended for any team shipping software seriously.

Pros

Audit grade ticket trails; roadmaps stakeholders read

MB

Mark Botha

Product Manager · Botha Consulting Holdings

8 November 2025

Technology · 51–200 employees South Africa Used for 6–12 months

Our 60 dev shop runs releases through it

Deep and dependable, rarely delightful. The admin interface hides settings in archaeological layers.

Pros

Audit grade ticket trails

NM

Njabulo Makhubela

Delivery Manager · Makhubela Couriers Supplies

16 July 2025

Logistics · 51–200 employees South Africa Used for 6–12 months

Decent fit for a 130 person company

It models everything, including your mistakes.

Pros

Audit grade ticket trails; the agile standard toolset

Cons

Cloud has patient days

JI

Johan Ismail

Karoo Pharmacy

5 July 2025

South Africa Used for 6–12 months

Good decision for a 35 person company

Integration with our repos means commits close tickets automatically. Story points and velocity ended the loudest voice estimation method. Dashboards show blockers before they become slips.

Cons

Settings buried in layers

LR

Leandra Rikhotso

Project Manager · Vanderbijlpark Motors Supplies

19 June 2025

South Africa Used for Less than 6 months

Mostly happy in Klerksdorp, a few gripes

Powerful software that breeds configuration. Costs step up sharply as the team crosses tier boundaries. Automation rules trimmed our standup admin to nothing.

Pros

Audit grade ticket trails

TC

Thandeka Cassim

10 May 2025

Media & Marketing · 201–500 employees South Africa Used for 1–2 years

Our accountant in Roodepoort recommended it, good call

Epics roll into roadmaps the stakeholders actually open. Automation rules trimmed our standup admin to nothing.

EN

Emma Naicker

Development Manager

3 April 2025

Media & Marketing · 11–50 employees South Africa Used for 2+ years

Doing okay for our 35 person setup

Powerful software that breeds configuration. Reporting beyond agile metrics needs apps or exports.

Pros

JQL answers any delivery question

Cons

Alien vocabulary for non dev teams

NN

Nkosinathi Nxumalo

Product Manager

29 March 2025

Financial Services · 11–50 employees South Africa Used for 1–2 years

Our Polokwane office gave up on it

Marketing tried it for a quarter and staged a walkout. Three workflow schemes for one team is a confession, and we made it.

Cons

Configuration managed us

CR

Cheryl Radebe

CTO · Springs Consulting SA

13 January 2025

Technology · 201–500 employees South Africa Used for 1–2 years

Our 420 dev shop runs releases through it

After 2 years we run well on it and prune it quarterly. Cloud performance has good days and patient days. Story points and velocity ended the loudest voice estimation method.

Pros

Automation trims admin

Cons

Tier boundaries jump the bill

YM

Yusuf Marais

Development Manager

26 December 2024

Technology · 201–500 employees South Africa Used for Less than 6 months

Our 300 dev shop runs releases through it

Sprint ceremonies run off the board and the velocity data keeps estimates honest. Story points and velocity ended the loudest voice estimation method. The industry standard because it earned it.

Pros

Free for teams up to ten; workflow engine models anything

RL

Rashida Lombard

Product Manager · Drakensberg Couriers Holdings

11 October 2024

Logistics · 51–200 employees South Africa Used for Less than 6 months

Happy customer in Boksburg

Our 160 person dev shop plans, builds and releases through it and clients trust the trail. Releases collect their tickets so notes write themselves. Automation rules trimmed our standup admin to nothing. The ticket trail has saved us in three client disputes.

Pros

Velocity and sprint metrics; workflow engine models anything

Cons

Tier boundaries jump the bill

BL

Bradley Lombard

Product Owner

3 October 2024

Media & Marketing · 51–200 employees South Africa Used for 1–2 years

Good decision for a 70 person company

Sprint ceremonies run off the board and the velocity data keeps estimates honest. The workflow engine models any process a delivery manager can whiteboard.

Cons

Settings buried in layers

DB

Dineo Bester

Development Manager · Pretoria Systems

12 August 2024

Technology · 51–200 employees South Africa Used for 2+ years

Our 160 dev shop runs releases through it

Epics roll into roadmaps the stakeholders actually open. The industry standard because it earned it.

Pros

The agile standard toolset

Cons

Settings buried in layers

DM

Dineo Moodley

Founder

28 July 2024

Retail · 51–200 employees South Africa Used for 2+ years

No complaints after 3 years

The Confluence pairing keeps specs one click from their tickets.

Pros

Audit grade ticket trails

Cons

Settings buried in layers