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Showing 161 to 180 of 196 reviews
Gavin Marais
Benoni Pharmacy Services
21 June 2026
Epics roll into roadmaps the stakeholders actually open. JQL answers any question about the work, once learned. The ticket trail has saved us in three client disputes.
Pros
The agile standard toolset
Cons
Workflow sprawl needs an owner
Ayanda Van der Merwe
Product Manager · Winelands Studios Holdings
11 June 2026
Powerful software that breeds configuration. Workflow sprawl is real, someone must own the pruning.
Pros
Audit grade ticket trails; roadmaps stakeholders read
Cons
Settings buried in layers
Denise Molefe
IT Manager
9 June 2026
Deep and dependable, rarely delightful. Cloud performance has good days and patient days. Dashboards show blockers before they become slips.
Cons
Cloud has patient days
Palesa Nkosi
Zambezi Hardware Supplies
7 June 2026
Deep and dependable, rarely delightful. Workflow sprawl is real, someone must own the pruning. The marketplace has an app for every gap we found.
Pros
Audit grade ticket trails
Cons
Tier boundaries jump the bill
Kavitha Mabaso
Founder
6 June 2026
After 3 years we run well on it and prune it quarterly.
Pros
Free for teams up to ten
Cons
Tier boundaries jump the bill
Elna Ferreira
Project Manager · Summit Trading
1 June 2026
After 5 years we run well on it and prune it quarterly. Costs step up sharply as the team crosses tier boundaries. Marketplace apps solve gaps at per user prices that stack.
Pros
The agile standard toolset
Cons
Alien vocabulary for non dev teams
Yusuf Rikhotso
Product Owner · Durban Consulting Solutions
31 May 2026
Our Pietermaritzburg fintech passes audits on the ticket trail alone. Dashboards show blockers before they become slips.
Pros
Roadmaps stakeholders read
Cons
Tier boundaries jump the bill
Kevin Chauke
Product Manager
19 May 2026
Powerful software that breeds configuration. The admin interface hides settings in archaeological layers.
Pros
Free for teams up to ten; client visible boards with permissions
Cons
Alien vocabulary for non dev teams
Kobus Botha
Project Manager
10 May 2026
Custom workflows model our compliance steps exactly, sign offs and all.
Cons
Workflow sprawl needs an owner
Kavitha Sebola
Project Manager · Sebola Consulting SA
5 May 2026
Great for engineering, a translation project for everyone else. Cloud performance has good days and patient days.
Pros
Audit grade ticket trails
Cons
Settings buried in layers
Rajesh Gumede
Delivery Manager · Umhlanga Consulting Services
4 April 2026
Our Richards Bay fintech passes audits on the ticket trail alone. JQL answers any question about the work, once learned.
Pros
Velocity and sprint metrics
Marius Booysen
Founder · Booysen Print Supplies
29 March 2026
Great for engineering, a translation project for everyone else. Costs step up sharply as the team crosses tier boundaries.
Pros
Roadmaps stakeholders read; the agile standard toolset
Cons
Workflow sprawl needs an owner
Jaco Jacobs
Jacobs Attorneys SA
11 March 2026
Automation moves tickets, assigns reviewers and nags politely so we do not. JQL answers any question about the work, once learned. The industry standard because it earned it.
Pros
The agile standard toolset
Emma Erasmus
Product Owner
9 March 2026
The standard, with the standard complaints. Cloud performance has good days and patient days. Marketplace apps solve gaps at per user prices that stack.
Pros
Client visible boards with permissions
Cons
Tier boundaries jump the bill
Keabetswe Singh
Product Manager · Springs Supplies
20 February 2026
Custom workflows model our compliance steps exactly, sign offs and all. JQL answers any question about the work, once learned. The industry standard because it earned it.
Pros
Free for teams up to ten; roadmaps stakeholders read
Cons
Settings buried in layers
Ashwin Ramjee
Head of Engineering · Ramjee Couriers
20 February 2026
Client transparency improved the day we shared the board. The mobile app handles approvals and comments adequately.
Kavitha Barnard
Head of Engineering · Upington Medical
12 February 2026
Great for engineering, a translation project for everyone else. Cloud performance has good days and patient days. The marketplace has an app for every gap we found.
Pros
Confluence and repo integration; automation trims admin
Cons
Tier boundaries jump the bill
Brian Brown
Development Manager · Marula Hardware SA
18 January 2026
Backlog grooming became a real practice once the tickets had one home.
Karin Khumalo
IT Manager · Bateleur Consulting Works
16 January 2026
Custom workflows model our compliance steps exactly, sign offs and all. JQL answers any question about the work, once learned. It scales from startup board to enterprise programme.
Anele Baloyi
Head of Engineering
22 December 2025
Marketing tried it for a quarter and staged a walkout. The apps we relied on doubled the per user cost. We moved the non dev teams out and peace returned.
Cons
Configuration managed us
South Africa