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Showing 141 to 160 of 196 reviews
Jaco Du Toit
12 October 2025
Marketing tried it for a quarter and staged a walkout. Simple task tracking needed a training course. We moved the non dev teams out and peace returned.
Pros
Automation trims admin
Cons
App dependence doubled costs
Naledi Govender
Vereeniging Couriers SA
17 August 2025
Our configuration grew until it managed us. Simple task tracking needed a training course. Three workflow schemes for one team is a confession, and we made it.
Pros
JQL answers any delivery question
Cons
Configuration managed us. App dependence doubled costs
Naledi Van der Merwe
Product Manager · Merwe Attorneys
25 July 2025
Great for engineering, a translation project for everyone else. Costs step up sharply as the team crosses tier boundaries. Story points and velocity ended the loudest voice estimation method.
Pros
Confluence and repo integration; velocity and sprint metrics
Cons
Cloud has patient days
Vusi Lombard
30 March 2025
After 5 years the delivery metrics tell a story we can defend to the board. The mobile app handles approvals and comments adequately. JQL answers any question about the work, once learned.
Pros
Free for teams up to ten
Moegamat Miller
Engineering Lead · Polokwane Print Studio
27 March 2025
The standard, with the standard complaints. Reporting beyond agile metrics needs apps or exports. JQL answers any question about the work, once learned.
Pros
Free for teams up to ten
Cons
Workflow sprawl needs an owner
Danie Ferreira
Product Owner
25 March 2025
After 5 years we run well on it and prune it quarterly. Costs step up sharply as the team crosses tier boundaries.
Pros
Confluence and repo integration; audit grade ticket trails
Cons
Alien vocabulary for non dev teams
Lindiwe Zulu
Development Manager · Table Bay Consulting Group
20 March 2025
Our configuration grew until it managed us. Three workflow schemes for one team is a confession, and we made it.
Cons
Configuration managed us
Gerhard Smith
Delivery Manager · Golden City Steel SA
14 March 2025
Custom workflows model our compliance steps exactly, sign offs and all. The workflow engine models any process a delivery manager can whiteboard. Recommended for any team shipping software seriously.
Pros
Free for teams up to ten; roadmaps stakeholders read
Cons
Alien vocabulary for non dev teams
Estelle Le Roux
Head of Engineering
2 February 2025
Great for engineering, a translation project for everyone else. Workflow sprawl is real, someone must own the pruning. Cloud performance has good days and patient days.
Pros
Roadmaps stakeholders read; confluence and repo integration
Cons
Alien vocabulary for non dev teams
Ilse Mnguni
Founder
23 October 2024
The free tier carried our first product team until the funding arrived. Releases collect their tickets so notes write themselves. It scales from startup board to enterprise programme.
Pros
Velocity and sprint metrics; free for teams up to ten
Cons
Settings buried in layers
Pieter Molefe
Scrum Master
23 October 2024
Automation moves tickets, assigns reviewers and nags politely so we do not. JQL answers any question about the work, once learned.
Pros
Automation trims admin; roadmaps stakeholders read
Cons
Cloud has patient days
Tasneem Miller
Project Manager · Umhlanga Brokers
16 October 2024
The ceremony overhead crushed a five person team. Three workflow schemes for one team is a confession, and we made it.
Pros
Automation trims admin
Cons
Ceremony overhead for small teams
Kobus September
IT Manager
9 August 2024
The standard, with the standard complaints. The admin interface hides settings in archaeological layers. Costs step up sharply as the team crosses tier boundaries.
Pros
Free for teams up to ten; workflow engine models anything
Cons
Marketplace costs stack per user
Estelle Khan
Product Owner · Crossroads Attorneys and Sons
7 August 2024
The slow days arrived exactly at sprint close. The apps we relied on doubled the per user cost. Simple task tracking needed a training course.
Cons
Ceremony overhead for small teams. Configuration managed us
Rajesh Zulu
IT Manager
8 July 2026
Our 130 person dev shop plans, builds and releases through it and clients trust the trail. The marketplace has an app for every gap we found. Still the answer, whatever the newcomers claim.
Cons
Alien vocabulary for non dev teams
David Miller
Project Manager · Kudu Attorneys Group
3 July 2026
Powerful software that breeds configuration. Costs step up sharply as the team crosses tier boundaries. Dashboards show blockers before they become slips.
Cons
Tier boundaries jump the bill
Nandi Shabalala
CTO · Somerset West Catering Works
2 July 2026
Epics roll into roadmaps the stakeholders actually open. JQL answers any question about the work, once learned.
Cons
Alien vocabulary for non dev teams
Thulani Oosthuizen
Delivery Manager
29 June 2026
Marketing tried it for a quarter and staged a walkout. We moved the non dev teams out and peace returned. The apps we relied on doubled the per user cost.
Cons
Configuration managed us. Ceremony overhead for small teams
Thandeka Williams
CTO · Williams Pharmacy Group
29 June 2026
Deep and dependable, rarely delightful. Costs step up sharply as the team crosses tier boundaries. The admin interface hides settings in archaeological layers.
Pros
The agile standard toolset
Cons
Tier boundaries jump the bill
Gugu Ismail
Delivery Manager
27 June 2026
It models everything, including your mistakes. Workflow sprawl is real, someone must own the pruning. The admin interface hides settings in archaeological layers.
Cons
Alien vocabulary for non dev teams
South Africa
Zambia