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Jira reviews

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Showing 21 to 40 of 196 reviews

TM

Thandeka Maseko

CTO · Meridian Timber Studio

25 May 2026

South Africa Used for 2+ years

Doing okay for our 15 person setup

Great for engineering, a translation project for everyone else. Workflow sprawl is real, someone must own the pruning.

Pros

The agile standard toolset

Cons

Tier boundaries jump the bill

16 people found this review helpful
FG

Feroza Govender

Product Manager

5 September 2025

Financial Services · 11–50 employees South Africa Used for 1–2 years

Good decision for a 28 person company

After 2 years the delivery metrics tell a story we can defend to the board. The workflow engine models any process a delivery manager can whiteboard. The industry standard because it earned it.

Pros

Client visible boards with permissions; jQL answers any delivery question

16 people found this review helpful
RS

Robyn Shabalala

Project Manager

19 June 2025

Technology · 51–200 employees South Africa Used for Less than 6 months

Decent fit for a 70 person company

The standard, with the standard complaints. Marketplace apps solve gaps at per user prices that stack.

Pros

Automation trims admin

Cons

Workflow sprawl needs an owner

16 people found this review helpful
EC

Elmarie Coetzee

Product Manager · Coetzee Digital Solutions

1 April 2026

Technology · 11–50 employees South Africa Used for 1–2 years

Mixed feelings after 2 years

Great for engineering, a translation project for everyone else. Reporting beyond agile metrics needs apps or exports. Automation rules trimmed our standup admin to nothing.

Cons

Marketplace costs stack per user

14 people found this review helpful
CM

Candice Maharaj

Product Manager · Maharaj Digital SA

18 January 2025

Technology · 11–50 employees South Africa Used for 6–12 months

Mostly happy in Midrand, a few gripes

It models everything, including your mistakes. The marketplace has an app for every gap we found.

Pros

JQL answers any delivery question; velocity and sprint metrics

Cons

Tier boundaries jump the bill

14 people found this review helpful
SK

Shireen Kruger

CTO · Atlas Consulting Works

7 October 2024

Financial Services · 1–10 employees South Africa Used for 2+ years

Good but not perfect for our Rustenburg team

It models everything, including your mistakes. Non technical teams find the vocabulary alien for months.

Cons

Settings buried in layers

13 people found this review helpful
KD

Kevin Damon

Engineering Lead

16 August 2024

Media & Marketing · 11–50 employees South Africa Used for 2+ years

Mostly happy in Paarl, a few gripes

Deep and dependable, rarely delightful. Reporting beyond agile metrics needs apps or exports. Releases collect their tickets so notes write themselves.

Pros

Audit grade ticket trails

Cons

Tier boundaries jump the bill

13 people found this review helpful
SN

Shanice Naidoo

Project Manager · Kimberley Attorneys Services

21 June 2026

Legal · 51–200 employees Zambia Used for 2+ years

Mostly happy in Mossel Bay, a few gripes

It models everything, including your mistakes. The admin interface hides settings in archaeological layers. Dashboards show blockers before they become slips.

Pros

Client visible boards with permissions

Cons

Settings buried in layers

12 people found this review helpful
KD

Kavitha Du Plessis

IT Manager

14 August 2024

Media & Marketing · 11–50 employees South Africa Used for 2+ years

Doing okay for our 20 person setup

It models everything, including your mistakes. Workflow sprawl is real, someone must own the pruning. The workflow engine models any process a delivery manager can whiteboard.

Pros

Client visible boards with permissions

Cons

Settings buried in layers

12 people found this review helpful
NS

Nadia Sebola

Scrum Master

14 June 2026

Technology · 1–10 employees South Africa Used for 1–2 years

Doing okay for our 6 person setup

Powerful software that breeds configuration. Permissions handle clients, contractors and staff on one board.

Pros

Workflow engine models anything

Cons

Cloud has patient days

11 people found this review helpful
CM

Charmaine Maharaj

IT Manager

7 June 2026

Healthcare · 11–50 employees South Africa Used for 2+ years

Mostly happy in Worcester, a few gripes

After 4 years we run well on it and prune it quarterly. Reporting beyond agile metrics needs apps or exports. The mobile app handles approvals and comments adequately.

11 people found this review helpful
TM

Thulani Miller

CTO · Knysna Attorneys Group

23 March 2026

Legal · 201–500 employees South Africa Used for Less than 6 months

Configuration swallowed our process whole

Our configuration grew until it managed us.

Pros

The agile standard toolset

Cons

App dependence doubled costs

11 people found this review helpful
CV

Candice Van der Merwe

Delivery Manager · Kimberley Consulting Supplies

10 November 2025

Financial Services · 51–200 employees South Africa Used for Less than 6 months

Expected better, Polokwane customer

Marketing tried it for a quarter and staged a walkout. The apps we relied on doubled the per user cost.

Pros

JQL answers any delivery question

Cons

Configuration managed us. App dependence doubled costs

11 people found this review helpful
AM

Anele Maseko

Head of Engineering

20 June 2025

South Africa Used for 2+ years

Solid choice for our Klerksdorp business

Our Paarl fintech passes audits on the ticket trail alone. Automation rules trimmed our standup admin to nothing.

Pros

Audit grade ticket trails

Cons

Marketplace costs stack per user

11 people found this review helpful
SN

Sanele Nel

Development Manager · Nel Freight

21 December 2024

Logistics · 201–500 employees South Africa Used for 1–2 years

Backlog discipline the team respects

Our Cape Town fintech passes audits on the ticket trail alone. Still the answer, whatever the newcomers claim.

Pros

The agile standard toolset

Cons

Workflow sprawl needs an owner

11 people found this review helpful
MB

Mpho Botha

Project Manager · Acacia Studios SA

11 December 2024

Media & Marketing · 11–50 employees South Africa Used for 2+ years

No complaints after 6 years

Sprint ceremonies run off the board and the velocity data keeps estimates honest. The ticket trail has saved us in three client disputes.

Pros

The agile standard toolset

11 people found this review helpful
SO

Sarah Olivier

Product Owner

31 October 2024

Healthcare · 1–10 employees South Africa Used for Less than 6 months

Decent fit for a 4 person company

It models everything, including your mistakes. Cloud performance has good days and patient days. Dashboards show blockers before they become slips.

Cons

Marketplace costs stack per user

11 people found this review helpful
SB

Sibusiso Botha

Engineering Lead

20 February 2025

Legal · 201–500 employees South Africa Used for 2+ years

Mostly happy in Randburg, a few gripes

Deep and dependable, rarely delightful. Reporting beyond agile metrics needs apps or exports.

Pros

Automation trims admin

Cons

Workflow sprawl needs an owner

10 people found this review helpful
BX

Bongani Xaba

IT Manager · Roodepoort Logistics

8 November 2024

Logistics · 51–200 employees South Africa Used for 1–2 years

Exactly what our 130 person business needed

Sprint ceremonies run off the board and the velocity data keeps estimates honest. Automation rules trimmed our standup admin to nothing.

Pros

Client visible boards with permissions

9 people found this review helpful
BB

Bradley Barnard

Product Manager · Drakensberg Consulting and Sons

2 November 2024

Botswana Used for 2+ years

Decent fit for a 30 person company

After 4 years we run well on it and prune it quarterly. Marketplace apps solve gaps at per user prices that stack. The workflow engine models any process a delivery manager can whiteboard.

Pros

Confluence and repo integration; audit grade ticket trails

Cons

Cloud has patient days

9 people found this review helpful