Ilse Vermeulen
Accounting Officer · Protea Accountants Group
28 August 2025
Not what we hoped for our Umhlanga business
Support for accountants should be a priority lane and is anything but. Three client feeds broke in the same VAT period and the tickets moved at consumer speed.
Pros
All client books behind one login
Cons
Deadline season support is too slow. No local integration roadmap shared
