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QuickBooks Online Advanced reviews

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Showing 141 to 160 of 164 reviews

YR

Yusuf Reddy

Financial Controller

22 March 2026

Healthcare · 51–200 employees South Africa Used for 6–12 months

Mostly happy in George, a few gripes

We use maybe half of it well, and that half is excellent. The workflow builder is powerful once you learn its logic, and its logic takes learning.

Pros

Custom report builder with scheduled refresh; twelve custom fields

Cons

Exchange rate movements show in pricing

BG

Bradley Gumede

Financial Controller · Gumede Systems

11 March 2026

Technology · 201–500 employees South Africa Used for 1–2 years

Happy customer in Springs

Twelve custom fields finally cover our job numbers, rep codes and contract references at once. Excel sync goes both ways, edit in the sheet and the books update, which still feels like magic.

Pros

Two way Excel data sync

EM

Elmarie Mokgadi

Financial Director · Bloemfontein Trading and Sons

7 March 2026

Wholesale · 11–50 employees South Africa Used for 6–12 months

Frustrating experience for our 22 person team

For this price the rough edges are inexcusable. Batch invoicing failed on our VAT setup and the fix took three weeks of tickets. Two features from the sales demo turned out to be unavailable in our region.

Cons

Top tier support still bounced our tickets. Demo features unavailable in our region

KS

Kate Steyn

Managing Director · Steyn Trading

25 February 2026

Wholesale · 51–200 employees South Africa Used for Less than 6 months

Good but not perfect for our Klerksdorp team

Good software with an identity somewhere between accounting package and junior ERP. The rand price moves when the exchange rate does, which makes budgeting interesting.

Pros

Unlimited chart of accounts, classes and locations; custom report builder with scheduled refresh

Cons

Revenue recognition fiddly past simple cases

JJ

Johan Johnson

Financial Manager · Johnson Foods

7 February 2026

Food & Beverage · 51–200 employees South Africa Used for 2+ years

Doing the job for us in Kimberley

We restored from backup after a bulk import went sideways in January, twenty minutes and no tears. Custom roles took an afternoon to design and have prevented every permissions argument since. If you are weighing this against an ERP quote, do the maths and smile.

Pros

Twenty five user seats

Cons

Dashboards lag the report builder

SM

Sarah Makhubela

Managing Director

24 January 2026

Logistics · 51–200 employees South Africa Used for 1–2 years

Our accountant in Kimberley recommended it, good call

The custom report builder produces our exco pack in the format the board actually asked for. Custom roles took an afternoon to design and have prevented every permissions argument since. Everything from Plus carries over, so stock and projects kept working through the upgrade. The top tier is the first tier that feels built for companies our size.

Pros

Fraction of the cost of a real ERP; backup and restore included

Cons

AI features still maturing

JD

Jaco Du Plessis

CFO · Garden Route Mining

23 January 2026

Mining · 201–500 employees South Africa Used for 6–12 months

Mostly happy in Roodepoort, a few gripes

Good software with an identity somewhere between accounting package and junior ERP. The workflow builder is powerful once you learn its logic, and its logic takes learning. The seat count is generous but we use eleven of the twenty five and pay for all of them.

Pros

Unlimited chart of accounts, classes and locations

SP

Sipho Pillay

Finance Manager

12 January 2026

Healthcare · 201–500 employees South Africa Used for 2+ years

Fine for now, watching the roadmap

The strengths are real and so is the invoice every month. Reports are superb, dashboards less so.

Pros

Priority support with actual knowledge

GM

Gugu Miller

IT Manager · Summit Distributors Studio

27 December 2025

Wholesale · 51–200 employees South Africa Used for 2+ years

Expected better, Vanderbijlpark customer

Advanced solves problems we turned out not to have. Nobody at support could explain the revenue recognition behaviour we were seeing.

Pros

Revenue recognition for contract businesses

Cons

Top tier support still bounced our tickets

KM

Kate Maharaj

IT Manager · Highveld Consulting Solutions

26 December 2025

Technology · 51–200 employees South Africa Used for 2+ years

A quiet workhorse for 3 years now

Workflow automation now routes every invoice over the threshold to a director before it goes out. Our upgrade regret is only that we waited a year too long.

Pros

Backup and restore included; unlimited chart of accounts, classes and locations

Cons

Exchange rate movements show in pricing

CC

Candice Cele

Managing Director · Zambezi Manufacturing and Sons

9 December 2025

Manufacturing · 51–200 employees South Africa Used for 2+ years

Mostly happy in Pietermaritzburg, a few gripes

A genuinely capable tier that makes you pay for every bit of that capability. The rand price moves when the exchange rate does, which makes budgeting interesting. Custom roles took an afternoon to design and have prevented every permissions argument since.

Pros

Twenty five user seats

Cons

Some features reach South Africa late

NS

Nomsa Singh

Finance Manager

2 December 2025

Healthcare · 51–200 employees South Africa Used for 1–2 years

Decent fit for a 75 person company

We use maybe half of it well, and that half is excellent. Reports are superb, dashboards less so. Excel sync goes both ways, edit in the sheet and the books update, which still feels like magic.

Pros

Two way Excel data sync; role based access with custom roles

Cons

Workflow builder has a learning curve

ZD

Zanele Dlamini

Financial Director

23 November 2025

Logistics · 51–200 employees South Africa Used for 6–12 months

Approvals route themselves now

Powerful, and priced like it knows it. A few of the AI features are still labelled beta and behave like it.

Pros

Handles higher transaction volumes smoothly

Cons

Exchange rate movements show in pricing

LM

Lwazi Molefe

CFO

18 November 2025

Healthcare · 11–50 employees South Africa Used for 6–12 months

Let us down when it counted

Advanced solves problems we turned out not to have. The price difference against Plus bought us features we opened twice.

Cons

Top tier support still bounced our tickets

NM

Natasha Makhubela

IT Manager · Fynbos Catering Solutions

5 November 2025

Food & Beverage · 51–200 employees South Africa Used for Less than 6 months

Revenue recognition without spreadsheets

It solved our reporting problem and introduced a budgeting one. Support at this tier is better, but complex questions still bounce between agents. Reports we used to build manually every month now refresh themselves on schedule.

Pros

Two way Excel data sync

Cons

Dashboards lag the report builder

CM

Craig Makhubela

Financial Manager

3 November 2025

Construction · 51–200 employees South Africa Used for 2+ years

Disappointed after 5 years

Advanced solves problems we turned out not to have.

Cons

Top tier support still bounced our tickets

SJ

Shaun Jacobs

Atlas Hardware Solutions

29 October 2025

South Africa Used for 1–2 years

Our 95 person company finally fits in one system

Unlimited classes and locations meant our reporting structure stopped being a compromise. The Finance AI summaries give our MD a weekly picture without anyone building it. The right ceiling for a growing SA business that is not ready for SAP money.

Pros

Backup and restore included

Cons

Paying for seats you may not fill

SS

Sifiso Sithole

Director

12 July 2025

Construction · 51–200 employees South Africa Used for 6–12 months

The top tier earns its keep

Batch invoicing pushed out four hundred invoices in the time the old way did forty. The backup and restore alone justifies the tier if your data matters to you.

Pros

Role based access with custom roles

Cons

Workflow builder has a learning curve

AN

Andile Nkosi

Financial Director · Karoo Packaging Services

4 July 2025

Manufacturing · 51–200 employees South Africa Used for Less than 6 months

Expected better, Potchefstroom customer

A year in, we audited what we actually used and downgraded. Two features from the sales demo turned out to be unavailable in our region.

Cons

Downgraded and lost nothing we missed

NZ

Nomsa Zwane

IT Manager

30 March 2025

Food & Beverage · 51–200 employees South Africa Used for 2+ years

Our 180 person company finally fits in one system

After outgrowing Plus we braced for an ERP project, and this turned out to be enough. The workflow builder is genuinely usable by a finance person, no consultant needed.

Pros

Handles higher transaction volumes smoothly