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QuickBooks Online Essentials reviews

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Showing 181 to 187 of 187 reviews

EM

Ebrahim Maseko

Office Manager

2 July 2025

Real Estate South Africa Used for 6–12 months

Frustrating experience for our 30 person team

For the price jump over the entry plan I expected more than bills and a seat count. The feed dropped in October and reconnecting duplicated a fortnight of transactions.

Cons

Currency rounding created audit work

ZC

Zaid Cloete

Finance Administrator

14 April 2025

South Africa Used for 6–12 months

Solid choice for our Centurion business

We are a 6 person services firm and Essentials fits us like it was measured. Three users, bills and forex for R508 is hard to argue with.

Pros

Recurring bills post automatically; seamless upgrade from Simple Start

JG

Jerome Grobler

Accountant · Knysna Consulting Group

25 February 2025

Financial Services · 11–50 employees South Africa Used for 1–2 years

Not what we hoped for our Pretoria business

Our feed issues landed in the worst weeks both times.

Cons

Tier gaps engineered to force upgrades

CG

Candice Gumede

Managing Director · Milkwood Travel Works

9 January 2025

Travel & Tourism South Africa Used for 1–2 years

Good but not perfect for our Vanderbijlpark team

Good value with an asterisk or two. The bank feed needed reconnecting three times this year, always at busy moments.

Pros

Three simultaneous users with audit trail; seamless upgrade from Simple Start

Cons

Multi currency rounding needs watching

AS

Ayanda Sithole

Office Manager

20 December 2024

Media & Marketing South Africa Used for 2+ years

Not what we hoped for our Roodepoort business

Support turned a small setup problem into a three week saga. We needed one report the tier does not include and the answer was always upgrade. The feed dropped in October and reconnecting duplicated a fortnight of transactions.

Cons

Feed drops duplicated weeks of data. Currency rounding created audit work

CP

Candice Pillay

Office Manager · Bateleur Motors Group

16 December 2024

South Africa Used for 6–12 months

Doing the job for us in Durban

Cash flow stopped being a monthly surprise once the bills went into the system. Payment scheduling means suppliers get paid on terms, not when someone remembers.

Pros

Aged creditors and debtors reports

Cons

Multi currency rounding needs watching

YK

Yusuf Kruger

2 August 2024

Legal · 1–10 employees South Africa Used for 1–2 years

Doing the job for us in Cape Town

The accountant logs in monthly, reviews, adjusts and leaves, no file swapping ever. The books finally feel like a system instead of a scramble.

Pros

Three simultaneous users with audit trail

Cons

Some screens feel American by default