QuickBooks Online Essentials reviews

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Showing 21 to 40 of 187 reviews

Kiara Tshabalala

Practice Manager · Atlas Catering and Sons

17 May 2026

Hospitality · 1–10 employees South Africa Used for 1–2 years

Our Rustenburg agency runs its whole admin on this

My bookkeeper, my partner and I all work in the books at the same time without stepping on each other. Time entries land against customers so nothing billable slips through anymore. Bills capture quickly and the due date view tells me exactly what Monday's payment run looks like.

Pros

Proper multiple currency support

Cons

Constant upsell nudges toward Plus

Nomvula Moodley

Office Manager · Mbombela Foods

5 December 2025

South Africa Used for 1–2 years

Exactly what our 5 person business needed

Our Pretoria studio has run on it for 2 years and the admin has never been tighter. The multiple currency support tracks exchange gains and losses properly, which our old system never did.

Anri Vermeulen

Accountant

14 December 2024

Financial Services · 51–200 employees South Africa Used for 6–12 months

Our accountant in Vanderbijlpark recommended it, good call

Switched from a desktop package in July and the cloud move was less painful than feared. Recurring bills for rent and insurance post themselves every month. Reports cover the essentials well: aged creditors, aged debtors, profit and loss by month. Recommended, especially if foreign invoices are part of your life.

Pros

Free accountant access continues at this tier

Sarah Sithole

Bookkeeper · Winelands Construction

16 September 2024

Construction · 11–50 employees South Africa Used for 2+ years

A quiet workhorse for 4 years now

Switched from a desktop package in August and the cloud move was less painful than feared. Payment scheduling means suppliers get paid on terms, not when someone remembers. The AI cleanup flags weird transactions before they become reconciliation archaeology.

Pros

Aged creditors and debtors reports

Thulani Gumede

Owner · Pietermaritzburg Properties Supplies

5 August 2024

Real Estate · 1–10 employees South Africa Used for 1–2 years

Expected better, Pretoria customer

For the price jump over the entry plan I expected more than bills and a seat count. Chat support contradicted the help article and neither matched the actual screen.

Pros

VAT figures reconcile cleanly

Cons

Currency rounding created audit work. Tier gaps engineered to force upgrades

Ronel Smith

Accountant

1 May 2026

Travel & Tourism · 11–50 employees South Africa Used for 1–2 years

Doing the job for us in Randburg

The move up from Simple Start took ten minutes and bill management justified it by the end of the week.

Pros

Time entry against customers

Cons

Three user ceiling arrives quickly

Grant Ndlovu

Crossroads Construction Services

8 January 2026

Construction · 11–50 employees South Africa Used for 6–12 months

Exactly what our 15 person business needed

Supplier invoices used to live in an email folder called Pay These. Now they live in the system with due dates. The upgrade from Simple Start kept every scrap of history, flip a switch and the features appear.

Cons

Multi currency rounding needs watching

Warren Perumal

13 October 2024

South Africa Used for 1–2 years

The step up from Simple Start paid for itself

Three seats plus free accountant access is honestly generous at this price. For a service business with suppliers to pay, this is the right plan.

Pros

Free accountant access continues at this tier

Cons

Bank feed reconnections at bad moments

Precious Perumal

Managing Director

24 June 2026

South Africa Used for 2+ years

Mixed feelings after 6 years

After 6 years we know its strengths and work around its gaps. The bank feed needed reconnecting three times this year, always at busy moments.

Pros

Three simultaneous users with audit trail; time entry against customers

Cons

Bank feed reconnections at bad moments

Tasneem Du Plessis

Practice Manager · Plessis Studios Solutions

7 December 2025

Media & Marketing · 11–50 employees South Africa Used for Less than 6 months

Working well for our 35 person team

My bookkeeper, my partner and I all work in the books at the same time without stepping on each other. Invoices in foreign currencies show the client their currency and show us rand.

Pros

Recurring bills post automatically

Cons

Three user ceiling arrives quickly

Tracey Mthembu

Office Manager · Randburg Consulting Holdings

28 June 2025

Financial Services · 11–50 employees South Africa Used for 2+ years

Frustrating experience for our 18 person team

Our feed issues landed in the worst weeks both times. Part payments against dollar invoices created rounding differences our accountant had to journal away.

Cons

Feed drops duplicated weeks of data

Elna Khumalo

Practice Manager · Horizon Print

16 June 2026

Media & Marketing · 11–50 employees South Africa Used for Less than 6 months

Happy customer in Durban

Everything my invoicing clerk captures I can review from home the same evening. Recurring bills for rent and insurance post themselves every month.

Meera Botha

Accountant · Johannesburg Timber Supplies

28 July 2025

Construction · 1–10 employees South Africa Used for 1–2 years

2 years in and still happy

Our Midrand studio has run on it for 2 years and the admin has never been tighter. Payment scheduling means suppliers get paid on terms, not when someone remembers. Our creditors book has never been this clean.

Pros

AI cleanup catches odd transactions

Yusuf Mabaso

Finance Administrator

9 June 2026

Real Estate · 1–10 employees South Africa Used for 6–12 months

Good but not perfect for our Umhlanga team

It does what the tier promises, though the tier promises carefully. Support chat is fine for simple questions and out of its depth past that. Support solved our multi currency setup question in one chat session, credit where due.

Pros

Aged creditors and debtors reports

Thulani Miller

Director · Vanderbijlpark Supplies Studio

3 August 2025

Wholesale · 1–10 employees South Africa Used for 2+ years

Pushed to upgrade for things that should be here

Support turned a small setup problem into a three week saga.

Cons

Rate updates lag the market

Sello Booysen

Bookkeeper · Mossel Bay Logistics Works

20 June 2025

Logistics · 1–10 employees South Africa Used for 1–2 years

Multi currency invoicing without the spreadsheet gymnastics

Good value with an asterisk or two. The three user limit is fine until the fourth person joins the office. Recurring bills for rent and insurance post themselves every month.

Pros

VAT figures reconcile cleanly; proper multiple currency support

Cons

Constant upsell nudges toward Plus

Zinhle Zwane

Managing Director

8 June 2025

Real Estate · 11–50 employees South Africa Used for 1–2 years

Good but not perfect for our Paarl team

It does what the tier promises, though the tier promises carefully. Some settings pages clearly assume an American business and need translating. Support solved our multi currency setup question in one chat session, credit where due.

Cons

Project profitability lives in Plus

Cheryl Tshabalala

Bookkeeper · Atlas Couriers Group

23 August 2024

Logistics · 1–10 employees South Africa Used for 1–2 years

Decent fit for a 7 person company

After 2 years we know its strengths and work around its gaps. Multi currency works but rounding on part payments needs watching. Reports are decent but project level profit lives one expensive tier up.

Pros

Time entry against customers

Cons

Bank feed reconnections at bad moments

Andile Williams

Owner · Umhlanga Studios SA

7 July 2026

Media & Marketing · 1–10 employees South Africa Used for 1–2 years

Good but not perfect for our Durban team

After 2 years we know its strengths and work around its gaps. Support chat is fine for simple questions and out of its depth past that.

Pros

VAT figures reconcile cleanly

Cons

No inventory at this tier

Clinton Gumede

Director · Gumede Distributors SA

3 April 2026

Wholesale · 1–10 employees South Africa Used for 1–2 years

Good but not perfect for our Potchefstroom team

Fine software, but the upgrade nudges toward Plus are constant. No stock at this level, so our small product line lives in a spreadsheet next to it. The multiple currency support tracks exchange gains and losses properly, which our old system never did.

Pros

Good fit for service businesses

Search SoftGids

Our Rustenburg agency runs its whole admin on this

Exactly what our 5 person business needed

Our accountant in Vanderbijlpark recommended it, good call

A quiet workhorse for 4 years now

Expected better, Pretoria customer

Doing the job for us in Randburg

Exactly what our 15 person business needed

The step up from Simple Start paid for itself

Mixed feelings after 6 years

Working well for our 35 person team

Frustrating experience for our 18 person team

Happy customer in Durban

2 years in and still happy

Good but not perfect for our Umhlanga team

Pushed to upgrade for things that should be here

Multi currency invoicing without the spreadsheet gymnastics

Good but not perfect for our Paarl team

Decent fit for a 7 person company

Good but not perfect for our Durban team

Good but not perfect for our Potchefstroom team