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QuickBooks Online Simple Start reviews

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Showing 201 to 218 of 218 reviews

NM

Nadia Makhubela

Founder

6 November 2025

Travel & Tourism · 1–10 employees South Africa Used for Less than 6 months

Exactly what our 7 person business needed

Recurring invoices to my retainer clients go out on the first without me lifting a finger. It nudged me to send a quote follow up that turned into my biggest job this year. Price increases have been modest and communicated well in advance.

Pros

Excellent mobile app for on site work

Cons

Strictly one user, no exceptions

NB

Nomvula Botes

Contractor

11 September 2025

Travel & Tourism · 1–10 employees South Africa Used for 1–2 years

Happy customer in Klerksdorp

The dashboard shows who owes me money the moment I log in, which changed how I chase.

Pros

Genuinely professional invoices in minutes; overdue invoice reminders sent automatically

Cons

Strictly one user, no exceptions

PT

Pieter Tshabalala

Impala Timber and Sons

29 August 2025

Construction · 1–10 employees South Africa Used for 1–2 years

VAT tracking without a bookkeeping course

Very good for the price, as long as you accept what the entry plan is. There is no bill management, so supplier invoices still live in my inbox.

Pros

Rand pricing with a 30 day free trial

Cons

Support leads with help articles

RB

Rajesh Bester

Contractor · Bateleur Consulting Studio

20 August 2025

Financial Services · 1–10 employees Botswana Used for 1–2 years

Mostly happy in eMalahleni, a few gripes

It gets a solid four from me, the missing pieces keep the fifth star. The chart of accounts cap at 250 sounds like plenty until your accountant starts restructuring. Receipt capture reads the slip and fills in the amount and supplier on its own.

Pros

Excellent mobile app for on site work

PM

Precious Mthembu

Sole Proprietor

15 August 2025

Financial Services · 1–10 employees South Africa Used for 1–2 years

Doing the job for us in Springs

Accountant access being free meant my tax practitioner just logged in and sorted my first VAT return with me. Quotes convert to invoices with one tap and clients pay against them directly. The 30 day trial needs no card, so there was zero risk in trying it properly. For a sole trader I honestly cannot think of better value.

Pros

AI categorisation that actually learns

BG

Boitumelo Gumede

Sole Proprietor · Somerset West Attorneys and Sons

12 August 2025

Legal · 1–10 employees South Africa Used for 6–12 months

Expected better, Sandton customer

For a product this polished the support experience is surprisingly poor.

Cons

Price after promo felt like a different product

BM

Bheki Mabaso

Bookkeeper

8 August 2025

Travel & Tourism · 1–10 employees South Africa Used for 6–12 months

Good but not perfect for our Gqeberha team

It does the basics really well and stops abruptly after the basics. The bank feed disconnects every few weeks and reconnecting means redoing the bank login dance.

Pros

Free accountant access on the cheapest plan

Cons

Promo pricing jump catches people out

BD

Bongani Du Toit

Contractor · Milkwood Hardware Solutions

5 July 2025

Retail · 1–10 employees South Africa Used for 2+ years

2 years in and still happy

Recurring invoices to my retainer clients go out on the first without me lifting a finger. Price increases have been modest and communicated well in advance. Everything lives in the cloud, so a stolen laptop is an inconvenience rather than a catastrophe.

Pros

Clean simple interface with no clutter; quotes convert to invoices in one tap

Cons

Bank feeds occasionally need reconnecting

KR

Kavitha Rikhotso

Contractor · East London Trading Services

2 July 2025

Retail · 1–10 employees South Africa Used for 2+ years

Disappointed after 5 years

After the promo ended the value equation stopped working for me. My FNB feed dropped in June and stayed broken for almost a month.

Cons

Support chat never resolved the actual problem

BD

Busisiwe Daniels

Managing Director

26 May 2025

Construction & Trades · 1–10 employees South Africa Used for 6–12 months

Let us down when it counted

It looked perfect at signup and got progressively more frustrating. My Capitec feed dropped in April and stayed broken for almost a month.

Cons

Price after promo felt like a different product. Support chat never resolved the actual problem

DG

Devan Govender

Consultant

13 May 2025

Media & Marketing · 11–50 employees South Africa Used for 1–2 years

Good decision for a 40 person company

Quoting on site from the app has won me jobs, clients notice the speed. The 30 day trial needs no card, so there was zero risk in trying it properly. My Standard Bank feed has been steady, transactions appear the next morning without fail. It made me look bigger than I am, and that wins work.

Pros

Month to month, no contract lock in

TM

Thandiwe Miller

Owner

19 April 2025

Healthcare · 1–10 employees South Africa Used for 2+ years

Our accountant in Ballito recommended it, good call

Signed up on the trial in February and paid for it before the trial even ended. No regrets, and my accountant is happier too.

Cons

No stock tracking at all

MC

Meera Cassim

Cassim Supplies SA

4 January 2025

Retail · 1–10 employees South Africa Used for 6–12 months

Fine until you need a second pair of hands

The core is lovely, the limits are firm. VAT setup needed my accountant's help, the defaults are not South African out of the box. The reports are basic but they tell me the two things I care about: what I made and who still owes me.

Pros

Overdue invoice reminders sent automatically

Cons

Support leads with help articles

GD

Gerhard Dlamini

Photographer

24 September 2024

Construction · 1–10 employees South Africa Used for Less than 6 months

Frustrating experience for our 6 person team

I wanted simple books and got simple books with complicated problems. Chat support kept escalating and nobody ever came back to me.

Cons

Duplicate transactions at the worst times. Single user limit forced an expensive upgrade

JL

Johan Le Roux

Sole Proprietor

16 September 2024

Travel & Tourism · 1–10 employees South Africa Used for 1–2 years

Serving our Upington operation well

Moved off a spreadsheet in April and closed my first proper month end a week later. It nudged me to send a quote follow up that turned into my biggest job this year. Receipt capture reads the slip and fills in the amount and supplier on its own.

Pros

Receipt capture reads slips accurately

Cons

Promo pricing jump catches people out

KO

Kevin Olivier

Photographer · Crossroads Brokers Studio

12 September 2024

Financial Services · 1–10 employees South Africa Used for 1–2 years

Freelancing in Somerset West got a lot more organised

It gets a solid four from me, the missing pieces keep the fifth star. Reports at this level are thin, anything analytical means exporting. My Absa feed has been steady, transactions appear the next morning without fail.

BS

Bheki Singh

Founder

17 August 2024

Construction & Trades · 1–10 employees South Africa Used for 2+ years

Not what we hoped for our Vereeniging business

The bank feed problems turned my simple books into a weekly chore. My FNB feed dropped in February and stayed broken for almost a month.

Pros

Clean simple interface with no clutter

Cons

Price after promo felt like a different product. Duplicate transactions at the worst times

KS

Kagiso Smith

Consultant

10 July 2024

Media & Marketing · 1–10 employees Botswana Used for 6–12 months

Freelancing in Paarl got a lot more organised

It does the basics really well and stops abruptly after the basics. Support chat sorted my bank connection question inside twenty minutes.

Pros

Recurring invoices for retainer clients

Cons

Chart of accounts capped at 250