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QuickBooks Online Simple Start reviews

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Showing 21 to 40 of 218 reviews

SK

Sipho Khumalo

Founder · Khumalo Hardware

8 June 2026

Retail · 1–10 employees Botswana Used for Less than 6 months

Doing the job for us in Pretoria

The dashboard shows who owes me money the moment I log in, which changed how I chase. Quotes convert to invoices with one tap and clients pay against them directly.

Cons

Support leads with help articles

14 people found this review helpful
MS

Mandla Swanepoel

Photographer · Acacia Tours Supplies

27 April 2026

Hospitality · 1–10 employees South Africa Used for 2+ years

3 years in and still happy

After two years of invoicing from a Word template, the difference in how clients perceive me is real. Quotes convert to invoices with one tap and clients pay against them directly.

Pros

Overdue invoice reminders sent automatically

Cons

Strictly one user, no exceptions

14 people found this review helpful
LM

Leandra Mabaso

Director · Crossroads Travel Supplies

18 August 2025

Travel & Tourism · 11–50 employees South Africa Used for 1–2 years

Our accountant in Paarl recommended it, good call

The dashboard shows who owes me money the moment I log in, which changed how I chase. The mobile app is the best I have used in this category, honestly better than the desktop browser for daily work.

Pros

AI categorisation that actually learns

14 people found this review helpful
WG

Wynand Gumede

Independent Consultant

21 November 2025

Media & Marketing · 1–10 employees South Africa Used for 6–12 months

Expected better, Roodepoort customer

For a product this polished the support experience is surprisingly poor. Cancelling required more clicks than signing up ever did. Chat support kept escalating and nobody ever came back to me.

Cons

Price after promo felt like a different product

13 people found this review helpful
FB

Feroza Booysen

28 February 2025

Healthcare · 1–10 employees South Africa Used for 1–2 years

Freelancing in Upington got a lot more organised

The bank feed from Absa pulls everything in overnight and the AI guesses the category right most of the time.

Pros

AI categorisation that actually learns

Cons

VAT defaults need SA specific setup

13 people found this review helpful
HD

Hannelie Damon

Consultant

25 January 2025

Retail · 1–10 employees South Africa Used for 6–12 months

Happy customer in Boksburg

My accountant suggested QuickBooks when I registered the company and it has been painless since. The reports are basic but they tell me the two things I care about: what I made and who still owes me. Perfect entry point into real accounting software.

13 people found this review helpful
TH

Tasneem Hendricks

Sole Proprietor · Protea Electrical

3 September 2024

Construction & Trades · 1–10 employees South Africa Used for 6–12 months

Doing the job for us in Potchefstroom

I run a one person consulting business from Randburg and this does exactly what I need and nothing I do not. Price increases have been modest and communicated well in advance.

Pros

Receipt capture reads slips accurately; clean simple interface with no clutter

13 people found this review helpful
NP

Njabulo Padayachee

Sole Proprietor

17 August 2024

Legal · 1–10 employees Zambia Used for 6–12 months

Freelancing in eMalahleni got a lot more organised

Quoting on site from the app has won me jobs, clients notice the speed. It nudged me to send a quote follow up that turned into my biggest job this year. The reports are basic but they tell me the two things I care about: what I made and who still owes me.

12 people found this review helpful
AE

Aisha Erasmus

Independent Consultant · Erasmus Trading SA

26 May 2026

Retail · 1–10 employees South Africa Used for 1–2 years

Freelancing in Springs got a lot more organised

The dashboard shows who owes me money the moment I log in, which changed how I chase. Receipt capture reads the slip and fills in the amount and supplier on its own. My admin evenings are now admin half hours.

Pros

Receipt capture reads slips accurately

Cons

Support leads with help articles

11 people found this review helpful
KP

Katlego Patel

Sole Proprietor · Golden City Consulting Services

17 August 2025

Financial Services · 1–10 employees South Africa Used for 2+ years

Good but not perfect for our Cape Town team

Decent experience so far, with a few recurring irritations. The bank feed disconnects every few weeks and reconnecting means redoing the bank login dance. It reminds customers about overdue invoices for me, which spared me the awkward calls.

Pros

Receipt capture reads slips accurately

Cons

Strictly one user, no exceptions

11 people found this review helpful
MP

Mpho Pretorius

Owner · Ballito Attorneys

8 February 2025

Legal · 1–10 employees Botswana Used for 2+ years

Disappointed after 4 years

For a product this polished the support experience is surprisingly poor. Fixing the VAT configuration cost me a consultation with my accountant. Duplicated transactions from the feed took hours to untangle at VAT time.

Cons

Price after promo felt like a different product

11 people found this review helpful
KH

Katlego Hadebe

Consultant · Hadebe Consulting SA

20 May 2025

Technology · 1–10 employees South Africa Used for 6–12 months

Cheap enough to stop procrastinating about

Good software wearing tight boundaries. Reports at this level are thin, anything analytical means exporting.

Pros

Clean simple interface with no clutter

Cons

No bill or supplier management

10 people found this review helpful
XL

Xolani Le Roux

Founder

15 April 2025

Legal · 1–10 employees South Africa Used for 2+ years

Our accountant in Cape Town recommended it, good call

The rand pricing was the tipping point, no more guessing what the debit order will be. It reminds customers about overdue invoices for me, which spared me the awkward calls. The best R322 my business spends each month.

Cons

Bank feeds occasionally need reconnecting

10 people found this review helpful
CB

Craig Barnard

George Consulting

13 January 2025

Technology · 11–50 employees Namibia Used for 1–2 years

Exactly what our 22 person business needed

My side business became a real business the month I put it on proper software. Perfect entry point into real accounting software.

Pros

Genuinely professional invoices in minutes

10 people found this review helpful
BC

Boitumelo Cloete

Richards Bay Steel

27 November 2024

Construction · 1–10 employees Namibia Used for 6–12 months

Exactly what our 6 person business needed

It took one afternoon to set up including importing my customer list. Price increases have been modest and communicated well in advance. Quotes convert to invoices with one tap and clients pay against them directly. Perfect entry point into real accounting software.

10 people found this review helpful
WB

Warren Barnard

Owner · Barnard Consulting

23 May 2026

Technology · 1–10 employees South Africa Used for 1–2 years

Solid choice for our Pretoria business

Accountant access being free meant my tax practitioner just logged in and sorted my first VAT return with me. Invoices look genuinely professional and clients can pay straight from the email. It reminds customers about overdue invoices for me, which spared me the awkward calls. Perfect entry point into real accounting software.

9 people found this review helpful
AS

Anele Sithole

Independent Consultant

13 January 2026

Real Estate · 1–10 employees South Africa Used for Less than 6 months

Freelancing in Rustenburg got a lot more organised

The rand pricing was the tipping point, no more guessing what the debit order will be. Invoices look genuinely professional and clients can pay straight from the email. It made me look bigger than I am, and that wins work.

Pros

Receipt capture reads slips accurately

9 people found this review helpful
AS

Andre Shabalala

Photographer

27 June 2025

Hospitality South Africa Used for Less than 6 months

Working well for our 30 person team

The rand pricing was the tipping point, no more guessing what the debit order will be. It nudged me to send a quote follow up that turned into my biggest job this year. Everything lives in the cloud, so a stolen laptop is an inconvenience rather than a catastrophe. Simple, quick and exactly enough. Recommended.

Pros

VAT tracked at 15% out of the box

Cons

Reports are thin at this level

9 people found this review helpful
TP

Thulani Pillay

Founder · Marula Trading SA

24 May 2025

Retail · 11–50 employees South Africa Used for 1–2 years

Decent fit for a 22 person company

Very good for the price, as long as you accept what the entry plan is. Support is chat first and the first response is always an article I have already read.

Pros

Overdue invoice reminders sent automatically; genuinely professional invoices in minutes

9 people found this review helpful
WV

Willem Venter

Photographer · Kimberley Properties Services

4 February 2025

Real Estate · 1–10 employees South Africa Used for 2+ years

Disappointed after 2 years

For a product this polished the support experience is surprisingly poor. Cancelling required more clicks than signing up ever did. The single user restriction is enforced hard, there is no sharing a login without chaos.

Cons

Single user limit forced an expensive upgrade

9 people found this review helpful