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QuickBooks Online Simple Start reviews

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Showing 41 to 60 of 218 reviews

TC

Tasneem Chetty

Independent Consultant

2 September 2024

Construction · 11–50 employees South Africa Used for 1–2 years

Mostly happy in Pietermaritzburg, a few gripes

Happy overall, but the ceilings are closer than the brochure suggests. My Capitec feed has been steady, transactions appear the next morning without fail.

Cons

Support leads with help articles

9 people found this review helpful
NV

Nandi Van Wyk

Contractor · Karoo Plumbing Supplies

30 August 2024

Construction & Trades · 11–50 employees South Africa Used for Less than 6 months

Good but not perfect for our Springs team

Very good for the price, as long as you accept what the entry plan is. Capitec transactions arrive a day later than my other accounts for some reason.

Pros

Quotes convert to invoices in one tap; recurring invoices for retainer clients

Cons

Support leads with help articles

9 people found this review helpful
MM

Michael Mahlangu

14 August 2024

Legal · 1–10 employees South Africa Used for Less than 6 months

Happy customer in Mossel Bay

I invoice about 8 clients a month and the whole cycle runs itself. My accountant reviews my books quarterly by logging in herself, no emails, no backups. Perfect entry point into real accounting software.

Pros

AI categorisation that actually learns

9 people found this review helpful
MO

Marike Oosthuizen

Bookkeeper · Umhlanga Catering Works

29 January 2025

South Africa Used for Less than 6 months

Exactly what our 9 person business needed

As a freelancer my admin happens on Sunday evenings, and it now takes half an hour. It reminds customers about overdue invoices for me, which spared me the awkward calls.

8 people found this review helpful
NF

Naledi Ferreira

Independent Consultant

1 January 2026

Travel & Tourism · 1–10 employees South Africa Used for 1–2 years

Serving our Durban operation well

The rand pricing was the tipping point, no more guessing what the debit order will be. My accountant reviews my books quarterly by logging in herself, no emails, no backups. The mobile app is the best I have used in this category, honestly better than the desktop browser for daily work.

Pros

Rand pricing with a 30 day free trial; genuinely professional invoices in minutes

7 people found this review helpful
SP

Senzo Pillay

Sole Proprietor

13 December 2025

Financial Services · 1–10 employees South Africa Used for Less than 6 months

Good decision for a 5 person company

My side business became a real business the month I put it on proper software. VAT at 15% is tracked on everything and the report matches what goes onto eFiling. The best R322 my business spends each month.

Pros

Month to month, no contract lock in

7 people found this review helpful
SJ

Susan Jacobs

Independent Consultant · Mossel Bay Media Supplies

26 October 2025

Media & Marketing · 1–10 employees South Africa Used for 2+ years

Still glad we chose it, 3 years later

I invoice about 15 clients a month and the whole cycle runs itself. My Standard Bank feed has been steady, transactions appear the next morning without fail.

7 people found this review helpful
BB

Bradley Botes

Consultant · Paarl Trading Holdings

17 August 2025

Retail · 1–10 employees South Africa Used for 6–12 months

Decent value with a few rough edges

Decent experience so far, with a few recurring irritations. Support is chat first and the first response is always an article I have already read. VAT at 15% is tracked on everything and the report matches what goes onto eFiling.

Pros

Clean simple interface with no clutter

7 people found this review helpful
CO

Cheryl Oosthuizen

Sole Proprietor · Oosthuizen Attorneys Services

23 May 2025

Legal · 1–10 employees South Africa Used for 6–12 months

Mostly happy in Roodepoort, a few gripes

The core is lovely, the limits are firm. The chart of accounts cap at 250 sounds like plenty until your accountant starts restructuring.

Cons

VAT defaults need SA specific setup

7 people found this review helpful
SB

Shireen Buthelezi

Owner · Baobab Studios Solutions

11 November 2024

Media & Marketing · 11–50 employees South Africa Used for 1–2 years

Solid choice for our Umhlanga business

Moved off a spreadsheet in June and closed my first proper month end a week later. Price increases have been modest and communicated well in advance. The AI categorisation learns my patterns, by month three it was getting nearly everything right.

Pros

Genuinely professional invoices in minutes; month to month, no contract lock in

Cons

Strictly one user, no exceptions

7 people found this review helpful
SV

Sarah Viljoen

Bookkeeper · Johannesburg Brokers

25 July 2024

Financial Services · 1–10 employees South Africa Used for 6–12 months

Freelancing in Sandton got a lot more organised

For a true one person show it is great, we stopped being one person. VAT setup needed my accountant's help, the defaults are not South African out of the box.

Pros

Rand pricing with a 30 day free trial

Cons

Support leads with help articles

7 people found this review helpful
PB

Precious Booysen

Director · Gqeberha Properties Supplies

19 May 2026

Real Estate · 1–10 employees South Africa Used for 6–12 months

Our accountant in Pietermaritzburg recommended it, good call

Accountant access being free meant my tax practitioner just logged in and sorted my first VAT return with me. VAT at 15% is tracked on everything and the report matches what goes onto eFiling.

Pros

Genuinely professional invoices in minutes

6 people found this review helpful
TG

Thandeka Grobler

Consultant · Grobler Brokers Supplies

27 April 2026

Financial Services · 1–10 employees South Africa Used for 2+ years

Our Potchefstroom office gave up on it

After the promo ended the value equation stopped working for me. Chat support kept escalating and nobody ever came back to me.

Pros

Receipt capture reads slips accurately

Cons

Duplicate transactions at the worst times

6 people found this review helpful
MA

Megan Adams

Sole Proprietor · Roodepoort Consulting

7 March 2026

Technology · 1–10 employees South Africa Used for 1–2 years

Good start, you will feel the single user limit

It does the basics really well and stops abruptly after the basics.

Cons

No stock tracking at all

6 people found this review helpful
SP

Susan Pretorius

Freelancer · Pretorius Attorneys Group

13 January 2026

Legal · 1–10 employees South Africa Used for 1–2 years

Freelancing in Cape Town got a lot more organised

Signed up on the trial in August and paid for it before the trial even ended. Receipt capture reads the slip and fills in the amount and supplier on its own.

Pros

Receipt capture reads slips accurately

6 people found this review helpful
MF

Mandla Ferreira

Sole Proprietor

12 December 2025

Construction & Trades · 1–10 employees South Africa Used for 6–12 months

Doing the job for us in Johannesburg

Accountant access being free meant my tax practitioner just logged in and sorted my first VAT return with me. The mobile app is the best I have used in this category, honestly better than the desktop browser for daily work. Perfect entry point into real accounting software.

Pros

Setup takes an afternoon, not a weekend

Cons

Promo pricing jump catches people out

6 people found this review helpful
KM

Kagiso Moodley

Freelancer · Moodley Plumbing Services

2 December 2025

Construction & Trades · 1–10 employees South Africa Used for 2+ years

Expected better, Knysna customer

The bank feed problems turned my simple books into a weekly chore. The single user restriction is enforced hard, there is no sharing a login without chaos. Fixing the VAT configuration cost me a consultation with my accountant.

Pros

Quotes convert to invoices in one tap

Cons

Price after promo felt like a different product. Duplicate transactions at the worst times

6 people found this review helpful
EB

Ebrahim Booysen

Photographer · Protea Timber SA

16 November 2025

Construction · 1–10 employees South Africa Used for 1–2 years

Freelancing in Pietermaritzburg got a lot more organised

Happy overall, but the ceilings are closer than the brochure suggests. VAT setup needed my accountant's help, the defaults are not South African out of the box.

Pros

AI categorisation that actually learns

Cons

Strictly one user, no exceptions

6 people found this review helpful
NM

Nomvula Makhubela

Founder

30 July 2025

Retail · 1–10 employees South Africa Used for 1–2 years

Frustrating experience for our 4 person team

We outgrew the single user limit within months and the jump in price stung. The single user restriction is enforced hard, there is no sharing a login without chaos.

Pros

Free accountant access on the cheapest plan

Cons

Support chat never resolved the actual problem. Price after promo felt like a different product

6 people found this review helpful
JB

Johan Baloyi

Director

1 June 2025

Construction & Trades · 1–10 employees South Africa Used for 2+ years

Doing okay for our 4 person setup

Very good for the price, as long as you accept what the entry plan is. Support is chat first and the first response is always an article I have already read. There is no bill management, so supplier invoices still live in my inbox.

Pros

Recurring invoices for retainer clients

Cons

Bank feeds occasionally need reconnecting

6 people found this review helpful