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Pipedrive reviews

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Showing 101 to 120 of 216 reviews

AR

Annelie Radebe

Director

18 February 2026

South Africa Used for Less than 6 months

Happy customer in Potchefstroom

The email sync means client threads sit on the deal where the whole team reads them. Custom fields carry our industry specifics without bending the product.

Cons

No service or ticketing side

2 people found this review helpful
KX

Kavitha Xaba

Founder · Boksburg Travel and Sons

8 February 2026

Travel & Tourism · 1–10 employees South Africa Used for 2+ years

Our accountant in Bloemfontein recommended it, good call

Our 8 person sales team lives in the pipeline view and deals stopped slipping through cracks. Rotting deals change colour, which triggers exactly the right awkward questions. Recommended to every sales manager who complains about follow ups.

Cons

Automation caps per tier

2 people found this review helpful
DS

Denise September

Broker · Atlas Consulting Group

18 January 2026

Financial Services · 51–200 employees South Africa Used for 6–12 months

Good but not perfect for our Boksburg team

Excellent at pipeline, ordinary at everything around it. Automation counts are capped per tier and we hit the cap in month two. Reports show win rate by rep and by source, the two arguments that matter.

Pros

Activity reminders that prevent quiet deals; xero connection for won deals

2 people found this review helpful
LF

Leandra Fourie

Owner

25 November 2025

Legal · 11–50 employees South Africa Used for 1–2 years

Doing okay for our 28 person setup

After 2 years we are happy, with a budget asterisk. Reporting beyond the sales basics means exports or add ons. Marketing needs a separate product entirely.

Pros

Rotting deal indicators

Cons

Automation caps per tier

2 people found this review helpful
AM

Anish Mabaso

Sales Manager

15 October 2025

South Africa Used for 1–2 years

simple enough that adoption just happened

It does the one thing perfectly and resists doing more. The rand price moves with the exchange rate and the annual increases compound it. The API let us wire our website forms straight into stage one.

Pros

Mobile app built for the road

Cons

Dollar billing breathes with the rand

2 people found this review helpful
RS

Refilwe September

Sales Manager

31 July 2025

Manufacturing · 1–10 employees South Africa Used for 1–2 years

Our Vereeniging agency sells with discipline now

After 2 years we are happy, with a budget asterisk. Email sync occasionally duplicates threads after password changes. Xero integration pushes won deals toward invoicing without retyping.

Pros

Automation a sales manager can build

Cons

No service or ticketing side

2 people found this review helpful
SF

Sarah Ferreira

Sales Manager · Mossel Bay Attorneys Studio

4 July 2025

Legal · 51–200 employees Namibia Used for 1–2 years

Our accountant in Worcester recommended it, good call

The email sync means client threads sit on the deal where the whole team reads them. The visual pipeline shows bottlenecks before the quarter exposes them.

Pros

Automation a sales manager can build; forecasts grounded in real stages

2 people found this review helpful
CC

Charmaine Cele

Owner · Cele Properties Solutions

16 May 2025

Real Estate · 1–10 employees South Africa Used for 1–2 years

Mostly happy in Worcester, a few gripes

It does the one thing perfectly and resists doing more. Reporting beyond the sales basics means exports or add ons. There is no ticketing or service side, mixed teams need a second tool.

Pros

Clean API for website leads; adoption happens without force

Cons

No service or ticketing side

2 people found this review helpful
NB

Nandi Barnard

Sales Director · Barnard Brokers SA

24 April 2025

Financial Services · 11–50 employees South Africa Used for 6–12 months

Decent fit for a 30 person company

Good product whose tier ladder keeps stretching upward. Automation counts are capped per tier and we hit the cap in month two.

Cons

Features migrate up tiers over time

2 people found this review helpful
WM

Willem Mnguni

Managing Director

29 March 2025

Legal · 51–200 employees South Africa Used for Less than 6 months

Doing okay for our 55 person setup

We love the product and flinch at the dollar debit order. Reporting beyond the sales basics means exports or add ons. The rand price moves with the exchange rate and the annual increases compound it.

Pros

WhatsApp gateway integrations

Cons

Reporting beyond sales is thin

2 people found this review helpful
KM

Katlego Mthembu

Managing Director · Drakensberg Studios Works

26 February 2025

Media & Marketing · 11–50 employees South Africa Used for 1–2 years

The rename shuffle confused our renewal

After 2 years we are happy, with a budget asterisk.

Pros

Rotting deal indicators; xero connection for won deals

Cons

Features migrate up tiers over time

2 people found this review helpful
GM

Grant Mokgadi

Owner

15 December 2024

South Africa Used for Less than 6 months

Solid choice for our Springs business

Won deals get analysed now because the data is actually in the system. Every deal carries a next activity, and the system nags until it happens.

Pros

Activity reminders that prevent quiet deals

Cons

No service or ticketing side

2 people found this review helpful
KR

Keabetswe Rikhotso

Business Development Manager · Table Bay Freight Supplies

10 December 2024

Logistics · 1–10 employees South Africa Used for Less than 6 months

Mostly happy in Polokwane, a few gripes

The core is superb and the extras are priced like they know it. Email sync occasionally duplicates threads after password changes. Rotting deals change colour, which triggers exactly the right awkward questions.

Pros

Email sync with templates; adoption happens without force

Cons

No service or ticketing side

2 people found this review helpful
BP

Bongani Pillay

Founder · Horizon Textiles SA

5 October 2024

South Africa Used for 6–12 months

Our Stellenbosch agency sells with discipline now

The forecast view gave our cash flow planning numbers we finally trust. Reports show win rate by rep and by source, the two arguments that matter.

Pros

Pipeline view the whole team actually reads

2 people found this review helpful
SF

Sello Ferreira

Roodepoort Properties Supplies

15 September 2024

Real Estate · 1–10 employees Botswana Used for Less than 6 months

Solid choice for our Rustenburg business

Switched from spreadsheets in September and our follow up rate roughly doubled. The visual pipeline shows bottlenecks before the quarter exposes them.

Pros

Clean API for website leads

2 people found this review helpful
BM

Brian Miller

Sales Manager · Miller Construction Solutions

10 August 2024

Construction · 11–50 employees South Africa Used for 1–2 years

Gets us there, with some detours

We love the product and flinch at the dollar debit order. Automation counts are capped per tier and we hit the cap in month two.

Pros

Fast setup with forgiving imports; clean API for website leads

Cons

AI features still finding their point

2 people found this review helpful
MK

Moegamat Khumalo

Sales Director · Khumalo Timber Group

7 July 2026

Construction · 11–50 employees South Africa Used for 1–2 years

Our Richards Bay agency sells with discipline now

Great sales tool, just understand that is the whole scope. Imports are forgiving, our messy spreadsheet went in cleaner than it deserved.

Pros

Pipeline view the whole team actually reads

Cons

AI features still finding their point

1 people found this review helpful
JN

James Nel

Founder · Springs Construction Holdings

6 July 2026

Construction · 1–10 employees South Africa Used for 1–2 years

Our accountant in Upington recommended it, good call

Setup took two afternoons including importing years of contact chaos. The pipeline discipline paid for the subscription many times over.

1 people found this review helpful
SR

Sanele Rikhotso

Broker · Richards Bay Properties

6 July 2026

Real Estate · 51–200 employees South Africa Used for 6–12 months

Our Johannesburg agency sells with discipline now

As a Vanderbijlpark property brokerage, the stage view matches exactly how our deals actually move. Xero integration pushes won deals toward invoicing without retyping.

Cons

Features migrate up tiers over time

1 people found this review helpful
EM

Emma Mahlangu

Upington Properties

5 July 2026

Real Estate · 11–50 employees South Africa Used for Less than 6 months

Decent fit for a 18 person company

We love the product and flinch at the dollar debit order. Marketing needs a separate product entirely.

Pros

Mobile app built for the road; automation a sales manager can build

Cons

Automation caps per tier

1 people found this review helpful