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Pipedrive reviews

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Showing 141 to 160 of 216 reviews

MA

Marike Abrahams

Director

19 February 2026

Real Estate · 1–10 employees South Africa Used for 2+ years

Our Pretoria agency sells with discipline now

After 5 years we are happy, with a budget asterisk. Automation counts are capped per tier and we hit the cap in month two. The automation builder is genuinely usable by a sales manager, no consultant needed.

Pros

Adoption happens without force

1 people found this review helpful
AJ

Anele Jacobs

Sales Manager · Cape Town Attorneys Group

4 February 2026

Legal · 1–10 employees South Africa Used for 2+ years

Mixed feelings after 3 years

The core is superb and the extras are priced like they know it. The rand price moves with the exchange rate and the annual increases compound it.

Pros

Forecasts grounded in real stages

Cons

AI features still finding their point

1 people found this review helpful
TE

Tshepo Erasmus

Account Executive · Paarl Brokers

14 January 2026

Financial Services · 11–50 employees South Africa Used for 1–2 years

Mostly happy in Umhlanga, a few gripes

Good product whose tier ladder keeps stretching upward. The AI features feel bolted on rather than useful so far. Features migrate up tiers at rename time, our renewal needed a careful read.

Pros

Adoption happens without force

Cons

AI features still finding their point

1 people found this review helpful
KN

Karabo Ndlovu

Broker

1 January 2026

Travel & Tourism · 11–50 employees Namibia Used for 6–12 months

Mostly happy in Potchefstroom, a few gripes

Good product whose tier ladder keeps stretching upward. Automation counts are capped per tier and we hit the cap in month two. The visual pipeline shows bottlenecks before the quarter exposes them.

Pros

Automation a sales manager can build; fast setup with forgiving imports

1 people found this review helpful
RB

Ridwaan Botha

Sales Director

30 November 2025

Media & Marketing · 1–10 employees South Africa Used for 2+ years

No complaints after 4 years

Switched from spreadsheets in March and our follow up rate roughly doubled. Custom fields carry our industry specifics without bending the product. Support chat answered our workflow question with a video of our own setup. Five stars from a team that hates admin.

Cons

No service or ticketing side

1 people found this review helpful
DG

Devan Govender

Broker · Potchefstroom Media Holdings

26 October 2025

Media & Marketing · 11–50 employees South Africa Used for 2+ years

Decent fit for a 28 person company

Good product whose tier ladder keeps stretching upward. The rand price moves with the exchange rate and the annual increases compound it. Every deal carries a next activity, and the system nags until it happens.

Pros

Mobile app built for the road

Cons

No service or ticketing side

1 people found this review helpful
RO

Refilwe Olivier

Impala Studios

26 October 2025

Media & Marketing · 1–10 employees South Africa Used for 1–2 years

Support read from the same three articles

The subscription grew faster than our sales team did. The tier rename moved our must have feature and the renewal quote jumped.

Pros

Xero connection for won deals

Cons

Support leaned on canned articles

1 people found this review helpful
AB

Andile Bester

Account Executive · Randburg Manufacturing Group

3 October 2025

South Africa Used for 2+ years

Mixed feelings after 6 years

Excellent at pipeline, ordinary at everything around it. The AI features feel bolted on rather than useful so far. Support chat answered our workflow question with a video of our own setup.

Pros

Fast setup with forgiving imports

Cons

Dollar billing breathes with the rand

1 people found this review helpful
KM

Kavitha Mokoena

Broker · Baobab Freight Studio

29 September 2025

Logistics · 1–10 employees South Africa Used for 1–2 years

Not what we hoped for our Kimberley business

Every feature we needed lived one tier up, every time. Automation limits forced an upgrade for what one zap used to do.

Cons

Support leaned on canned articles

1 people found this review helpful
NB

Naadira Bezuidenhout

Managing Director · Golden City Timber

23 September 2025

Construction · 1–10 employees South Africa Used for 1–2 years

Mostly happy in Boksburg, a few gripes

It does the one thing perfectly and resists doing more. Reporting beyond the sales basics means exports or add ons. Reports show win rate by rep and by source, the two arguments that matter.

Pros

Xero connection for won deals

Cons

AI features still finding their point

1 people found this review helpful
LA

Lwazi Abrahams

Managing Director

9 September 2025

Manufacturing · 51–200 employees South Africa Used for 2+ years

7 years in and still happy

Won deals get analysed now because the data is actually in the system. The API let us wire our website forms straight into stage one. If your sales live in spreadsheets, this is the intervention.

Pros

Fast setup with forgiving imports; forecasts grounded in real stages

Cons

AI features still finding their point

1 people found this review helpful
MS

Megan Steyn

Sales Director · Stellenbosch Tours Services

18 August 2025

Travel & Tourism · 11–50 employees South Africa Used for 1–2 years

Serving our Ballito operation well

Setup took two afternoons including importing years of contact chaos. Custom fields carry our industry specifics without bending the product.

Pros

WhatsApp gateway integrations

Cons

AI features still finding their point

1 people found this review helpful
EN

Elmarie Nel

15 July 2025

Manufacturing · 11–50 employees South Africa Used for 6–12 months

Our eMalahleni agency sells with discipline now

It does the one thing perfectly and resists doing more. Marketing needs a separate product entirely.

Pros

Xero connection for won deals

Cons

No service or ticketing side

1 people found this review helpful
CT

Clinton Taylor

Sales Manager · eMalahleni Trading Solutions

11 July 2025

Wholesale South Africa Used for 1–2 years

Still glad we chose it, 2 years later

The email sync means client threads sit on the deal where the whole team reads them. Rotting deals change colour, which triggers exactly the right awkward questions.

1 people found this review helpful
NN

Nadia Ngcobo

Founder · Knysna Tours

11 June 2025

Travel & Tourism · 11–50 employees South Africa Used for 2+ years

Great pipeline, average reporting

Excellent at pipeline, ordinary at everything around it. Reporting beyond the sales basics means exports or add ons. Reports show win rate by rep and by source, the two arguments that matter.

Pros

Clean API for website leads; adoption happens without force

1 people found this review helpful
RN

Riaan Naidoo

Account Executive · Fynbos Consulting Studio

6 May 2025

Financial Services · 11–50 employees South Africa Used for 6–12 months

Our Upington agency sells with discipline now

The activity discipline is the whole product: every deal shows its next step or shames you. Rotting deals change colour, which triggers exactly the right awkward questions.

Pros

Automation a sales manager can build

Cons

AI features still finding their point

1 people found this review helpful
SK

Sarah Kruger

Director · Kimberley Supplies

18 March 2025

Wholesale South Africa Used for 2+ years

Serving our eMalahleni operation well

The mobile app updates deals from the parking lot, which is where sales actually happens. Five stars from a team that hates admin.

Pros

Forecasts grounded in real stages; adoption happens without force

1 people found this review helpful
NB

Nandi Buthelezi

Account Executive · Buthelezi Travel

14 March 2025

Travel & Tourism · 1–10 employees South Africa Used for 1–2 years

Good decision for a 6 person company

The forecast view gave our cash flow planning numbers we finally trust.

Pros

Clean API for website leads

1 people found this review helpful
MM

Moegamat Meyer

Owner · Baobab Properties

5 February 2025

Real Estate South Africa Used for 2+ years

Decent fit for a 20 person company

Great sales tool, just understand that is the whole scope. The AI features feel bolted on rather than useful so far. Xero integration pushes won deals toward invoicing without retyping.

Pros

Mobile app built for the road

Cons

No service or ticketing side

1 people found this review helpful
SP

Simphiwe Patel

Director · Baobab Steel SA

15 December 2024

Manufacturing · 1–10 employees South Africa Used for 1–2 years

Good but not perfect for our Upington team

It does the one thing perfectly and resists doing more. Reporting beyond the sales basics means exports or add ons. Support chat answered our workflow question with a video of our own setup.

Pros

Automation a sales manager can build

Cons

Dollar billing breathes with the rand

1 people found this review helpful