BrightPay reviews

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Showing 121 to 140 of 201 reviews

Khanyisile Booysen

Bureau Manager

23 November 2024

Accounting · 1–10 employees South Africa Used for 1–2 years

Mostly happy in Knysna, a few gripes

Excellent for UK work, and obviously it does nothing for SA payrolls. Our quote for the cloud came in higher than the old desktop licence, noticeably. The price per client is low enough that small employers stay profitable to serve.

Pros

Auto enrolment with major UK providers; batch processing across employers

Cons

Cloud pricing needs a calculator quote

Christo Mabaso

Payroll Administrator

26 October 2024

Financial Services · 1–10 employees South Africa Used for 2+ years

Working well for our 4 person team

The bureau licence covering unlimited employers is the best value in payroll anywhere. The price per client is low enough that small employers stay profitable to serve.

Pros

Employee app for payslips and P60s

Zodwa Van Zyl

Bookkeeper · Zyl Brokers Services

14 September 2024

Financial Services · 51–200 employees Botswana Used for 2+ years

Support that answers like specialists

CIS handling for construction clients works properly, which UK software often fumbles. Batch processing runs a dozen small employers before the first coffee. The awards on their website are earned, we would add one.

Pros

Journal export to Xero and FreeAgent

Dineo Marais

Operations Manager · George Trading Works

31 July 2024

South Africa Used for Less than 6 months

Our accountant in Mbombela recommended it, good call

The support team answers like payroll specialists because they are. Batch processing runs a dozen small employers before the first coffee.

Pros

Bureau licence covers unlimited employers

Nandi Khan

Accountant

8 July 2026

Accounting · 11–50 employees South Africa Used for 6–12 months

Happy customer in Paarl

We onboarded a new UK client book of thirty employers in a fortnight. Journal exports post into Xero and FreeAgent for the clients on cloud books. The employee app shows payslips, P60s and leave without a single email from us.

Pros

CIS for construction clients; journal export to Xero and FreeAgent

Cons

Some workflows smoother on desktop still

Sipho Govender

Payroll Manager · Mossel Bay Systems

2 July 2026

Technology · 11–50 employees South Africa Used for 2+ years

Doing okay for our 40 person setup

The engine is flawless, the era change around it less so. Migration of multi year client history to the cloud needed careful checking.

Cons

History migration needs checking

Candice Mnguni

Payroll Administrator · Meridian Consulting SA

2 July 2026

South Africa Used for 1–2 years

Doing okay for our 22 person setup

We love the product and squint at the new pricing model. The calculator based cloud pricing makes budgeting a guessing game until the quote lands. The client portal lets UK employers approve timesheets in their own morning.

Cons

Cloud pricing needs a calculator quote

Naledi Cele

Practice Owner

2 June 2026

Legal · 11–50 employees South Africa Used for 2+ years

A quiet workhorse for 4 years now

The support team answers like payroll specialists because they are. New tax year updates arrive seamlessly with the rates already right. If you serve UK clients from SA, this is the standard for a reason.

Pros

Auto enrolment with major UK providers; cIS for construction clients

Riaan Olivier

Director · Acacia Consulting

25 May 2026

Financial Services · 51–200 employees South Africa Used for 1–2 years

Decent fit for a 60 person company

We love the product and squint at the new pricing model. Support waits stretched during the transition rush. Batch processing runs a dozen small employers before the first coffee.

Pros

Batch processing across employers; seamless new tax year updates

Cons

Desktop retirement forces migration

Nkosinathi Smith

Director

22 May 2026

Legal · 1–10 employees South Africa Used for 2+ years

Expected better, Polokwane customer

Transition support did not match the product's usual standard. Training the team on the cloud workflows cost a week we had not budgeted.

Pros

Specialist support that answers fast

Cons

Pension history gaps after migration

Zinhle Mnguni

Operations Manager

15 May 2026

Technology · 11–50 employees South Africa Used for 2+ years

Mixed feelings after 3 years

Excellent for UK work, and obviously it does nothing for SA payrolls. Desktop dies with the 2025 to 26 tax year and not everyone is ready. New tax year updates arrive seamlessly with the rates already right.

Lerato Ndlovu

Director · Randburg Textiles

14 May 2026

South Africa Used for 2+ years

Solid choice for our Pretoria business

Auto enrolment used to terrify our juniors, the software walks them through it. The employee app shows payslips, P60s and leave without a single email from us. Recommended to every outsourcing practice we meet.

Pros

Bureau licence covers unlimited employers; polished payslip layouts

Megan Gumede

9 May 2026

Legal · 11–50 employees South Africa Used for 6–12 months

Running 35 UK client payrolls from Richards Bay

The engine is flawless, the era change around it less so. Our quote for the cloud came in higher than the old desktop licence, noticeably.

Pros

Client portals for approvals

Luyanda Steyn

Bookkeeper · Atlas Consulting

24 April 2026

Financial Services · 1–10 employees South Africa Used for 6–12 months

Solid choice for our East London business

Auto enrolment used to terrify our juniors, the software walks them through it. Support turnaround on a technical statutory question was under an hour.

Cons

Some workflows smoother on desktop still

Deon Marais

Payroll Specialist · Crossroads Attorneys

12 April 2026

Legal · 11–50 employees South Africa Used for 6–12 months

Decent fit for a 20 person company

Excellent for UK work, and obviously it does nothing for SA payrolls. The calculator based cloud pricing makes budgeting a guessing game until the quote lands. Pension re enrolment dates track themselves across every employer.

Cons

Desktop retirement forces migration

Yusuf Sithole

Payroll Manager · Meridian Electrical Group

16 March 2026

South Africa Used for 2+ years

The tool of the UK outsourcing trade

After 3 years serving UK clients from South Africa, this software carries the practice. The employee app shows payslips, P60s and leave without a single email from us. HMRC recognition means submissions just work, no middleware, no prayers.

Pros

CIS for construction clients; hMRC recognised RTI that never fails

Susan September

Payroll Administrator · Southern Cross Consulting SA

11 March 2026

Technology · 1–10 employees South Africa Used for 2+ years

Serving our Johannesburg operation well

CIS handling for construction clients works properly, which UK software often fumbles. The client portal lets UK employers approve timesheets in their own morning. The most reliable software in our entire practice stack.

Pros

CIS for construction clients

Cons

Some workflows smoother on desktop still

Zaid Chauke

Bookkeeper · Garden Route Consulting

4 March 2026

Financial Services · 11–50 employees South Africa Used for 1–2 years

Good but not perfect for our eMalahleni team

After 2 years of desktop comfort the cloud move asks patience of us. Some bureau workflows still feel smoother in the desktop version.

Pros

Batch processing across employers

Cons

History migration needs checking

Ridwaan Pretorius

Partner · Kudu Brokers Group

2 March 2026

Financial Services · 1–10 employees South Africa Used for 2+ years

Running 50 UK client payrolls from Upington

The engine is flawless, the era change around it less so.

Pros

Journal export to Xero and FreeAgent

Cons

Some workflows smoother on desktop still

Xolani Bester

Director

1 March 2026

Financial Services · 1–10 employees South Africa Used for 2+ years

Serving our Centurion operation well

The support team answers like payroll specialists because they are. New tax year updates arrive seamlessly with the rates already right. Payslip layouts are polished enough that clients notice the upgrade.

Pros

Bureau licence covers unlimited employers

Search SoftGids

Mostly happy in Knysna, a few gripes

Working well for our 4 person team

Support that answers like specialists

Our accountant in Mbombela recommended it, good call

Happy customer in Paarl

Doing okay for our 40 person setup

Doing okay for our 22 person setup

A quiet workhorse for 4 years now

Decent fit for a 60 person company

Expected better, Polokwane customer

Mixed feelings after 3 years

Solid choice for our Pretoria business

Running 35 UK client payrolls from Richards Bay

Solid choice for our East London business

Decent fit for a 20 person company

The tool of the UK outsourcing trade

Serving our Johannesburg operation well

Good but not perfect for our eMalahleni team

Running 50 UK client payrolls from Upington

Serving our Centurion operation well