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Jira reviews

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Showing 101 to 120 of 196 reviews

GS

Gugu Steyn

IT Manager · Crossroads Attorneys Studio

14 September 2025

Legal · 1–10 employees South Africa Used for Less than 6 months

Decent fit for a 5 person company

Great for engineering, a translation project for everyone else. Cloud performance has good days and patient days. The workflow engine models any process a delivery manager can whiteboard.

Pros

The agile standard toolset; velocity and sprint metrics

2 people found this review helpful
SL

Sifiso Lombard

15 August 2025

Retail · 51–200 employees South Africa Used for Less than 6 months

Not what we hoped for our Kimberley business

The ceremony overhead crushed a five person team. We moved the non dev teams out and peace returned.

Pros

Velocity and sprint metrics

Cons

App dependence doubled costs

2 people found this review helpful
BH

Busisiwe Hendricks

Project Manager · Hendricks Trading and Sons

27 July 2025

Retail · 1–10 employees South Africa Used for 6–12 months

Solid choice for our Somerset West business

Custom workflows model our compliance steps exactly, sign offs and all. Automation rules trimmed our standup admin to nothing. Dashboards show blockers before they become slips. Recommended for any team shipping software seriously.

Pros

Workflow engine models anything; roadmaps stakeholders read

2 people found this review helpful
SO

Sifiso Olivier

Scrum Master

5 June 2025

Technology · 1–10 employees South Africa Used for 2+ years

Not what we hoped for our Johannesburg business

The ceremony overhead crushed a five person team. Simple task tracking needed a training course. The apps we relied on doubled the per user cost.

Cons

Configuration managed us

2 people found this review helpful
DZ

Dineo Zulu

Scrum Master

5 June 2025

Legal · 51–200 employees South Africa Used for 6–12 months

Solid choice for our Benoni business

Backlog grooming became a real practice once the tickets had one home. Permissions handle clients, contractors and staff on one board.

Pros

Workflow engine models anything

Cons

Cloud has patient days

2 people found this review helpful
CM

Craig Maharaj

Milkwood Digital Group

1 June 2025

Technology · 1–10 employees South Africa Used for 6–12 months

Good but not perfect for our Durban team

The standard, with the standard complaints. Permissions handle clients, contractors and staff on one board.

Pros

Audit grade ticket trails; free for teams up to ten

2 people found this review helpful
KF

Kate Ferreira

Head of Engineering

20 May 2025

Logistics · 51–200 employees South Africa Used for 1–2 years

Good decision for a 80 person company

The free tier carried our first product team until the funding arrived. The marketplace has an app for every gap we found. Our delivery grew up when our tooling did.

2 people found this review helpful
SV

Susan Van der Merwe

Product Owner · Marula Attorneys SA

23 April 2025

Legal · 1–10 employees South Africa Used for Less than 6 months

Decent fit for a 6 person company

Great for engineering, a translation project for everyone else. Non technical teams find the vocabulary alien for months.

Pros

JQL answers any delivery question

Cons

Cloud has patient days

2 people found this review helpful
EP

Emma Pillay

Delivery Manager

20 February 2025

Logistics · 11–50 employees Namibia Used for 2+ years

Not what we hoped for our Mossel Bay business

The slow days arrived exactly at sprint close. Three workflow schemes for one team is a confession, and we made it.

Cons

Ceremony overhead for small teams. App dependence doubled costs

2 people found this review helpful
SB

Simphiwe Barnard

IT Manager

7 January 2025

Technology South Africa Used for 1–2 years

Powerful, with workflow sprawl risk

It models everything, including your mistakes. The admin interface hides settings in archaeological layers. Workflow sprawl is real, someone must own the pruning.

Cons

Marketplace costs stack per user

2 people found this review helpful
ZK

Zinhle Kruger

Engineering Lead · Acacia Medical Works

4 December 2024

Healthcare · 51–200 employees South Africa Used for 1–2 years

Decent fit for a 95 person company

It models everything, including your mistakes. Marketplace apps solve gaps at per user prices that stack. The workflow engine models any process a delivery manager can whiteboard.

Pros

Free for teams up to ten

Cons

Alien vocabulary for non dev teams

2 people found this review helpful
NJ

Naadira Jacobs

CTO

30 October 2024

Retail · 11–50 employees South Africa Used for 2+ years

Mixed feelings after 8 years

After 8 years we run well on it and prune it quarterly. Cloud performance has good days and patient days. Dashboards show blockers before they become slips.

Pros

Workflow engine models anything; audit grade ticket trails

Cons

Tier boundaries jump the bill

2 people found this review helpful
KV

Kiara Viljoen

Head of Engineering · Springs Couriers Group

19 July 2024

Logistics · 1–10 employees South Africa Used for 1–2 years

Mostly happy in Upington, a few gripes

Great for engineering, a translation project for everyone else. Reporting beyond agile metrics needs apps or exports. Non technical teams find the vocabulary alien for months.

Pros

Automation trims admin; workflow engine models anything

Cons

Alien vocabulary for non dev teams

2 people found this review helpful
PZ

Pieter Zwane

Founder · Polokwane Brokers Services

6 July 2026

Financial Services · 51–200 employees South Africa Used for 2+ years

Good but not perfect for our Umhlanga team

Powerful software that breeds configuration. Non technical teams find the vocabulary alien for months.

Pros

Workflow engine models anything; the agile standard toolset

Cons

Marketplace costs stack per user

1 people found this review helpful
PS

Pieter September

Engineering Lead · Milkwood Brokers

4 July 2026

Financial Services · 11–50 employees South Africa Used for 2+ years

Great for devs, alien to everyone else

Deep and dependable, rarely delightful. The admin interface hides settings in archaeological layers. The workflow engine models any process a delivery manager can whiteboard.

Pros

Roadmaps stakeholders read

1 people found this review helpful
KX

Karin Xaba

Project Manager

1 July 2026

Legal South Africa Used for 6–12 months

Working well for our 20 person team

Our Bloemfontein fintech passes audits on the ticket trail alone. Dashboards show blockers before they become slips.

Pros

Free for teams up to ten; workflow engine models anything

1 people found this review helpful
AE

Andre Erasmus

Garden Route Freight Group

27 June 2026

Logistics · 201–500 employees South Africa Used for 2+ years

Too heavy for our small team

Our configuration grew until it managed us. Simple task tracking needed a training course.

Cons

Configuration managed us

1 people found this review helpful
NF

Nandi Fourie

Meridian Pharmacy Holdings

24 June 2026

Healthcare · 1–10 employees South Africa Used for 6–12 months

Fine for now, watching the roadmap

Great for engineering, a translation project for everyone else. Non technical teams find the vocabulary alien for months. The workflow engine models any process a delivery manager can whiteboard.

Pros

JQL answers any delivery question

1 people found this review helpful
YG

Yusuf Gumede

21 June 2026

Logistics · 11–50 employees South Africa Used for 6–12 months

Roadmaps the stakeholders actually read

The standard, with the standard complaints. Cloud performance has good days and patient days. Automation rules trimmed our standup admin to nothing.

Pros

The agile standard toolset; automation trims admin

1 people found this review helpful
ZF

Zanele Ferreira

Ferreira Medical

8 June 2026

Healthcare · 11–50 employees South Africa Used for 1–2 years

Sprints that actually end with working software

The Confluence pairing keeps specs one click from their tickets. Automation rules trimmed our standup admin to nothing. Recommended for any team shipping software seriously.

Pros

Free for teams up to ten; velocity and sprint metrics

1 people found this review helpful