QuickBooks Online Essentials reviews

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Showing 121 to 140 of 187 reviews

Anri Padayachee

Founder · Garden Route Tours

13 June 2026

Travel & Tourism · 1–10 employees South Africa Used for 6–12 months

Our accountant in Vereeniging recommended it, good call

Switched from a desktop package in March and the cloud move was less painful than feared. Invoices in foreign currencies show the client their currency and show us rand. Bills capture quickly and the due date view tells me exactly what Monday's payment run looks like.

Pros

Free accountant access continues at this tier

Megan Botes

Director

9 June 2026

Media & Marketing · 11–50 employees South Africa Used for 1–2 years

Doing the job for us in Mbombela

Three seats plus free accountant access is honestly generous at this price. Invoices in foreign currencies show the client their currency and show us rand.

Pros

AI cleanup catches odd transactions; aged creditors and debtors reports

Megan Miller

Operations Manager · Miller Digital Services

22 May 2026

Technology · 51–200 employees South Africa Used for 2+ years

Our Pietermaritzburg agency runs its whole admin on this

As the admin person in a small firm, the payment scheduling changed my Mondays completely. Invoices in foreign currencies show the client their currency and show us rand.

Pros

Proper multiple currency support; free accountant access continues at this tier

Tumelo Nxumalo

Operations Manager · Southern Cross Consulting Holdings

17 May 2026

Technology · 1–10 employees South Africa Used for 6–12 months

Good decision for a 4 person company

Supplier invoices used to live in an email folder called Pay These. Now they live in the system with due dates. The Capitec feed has behaved itself for us, next morning delivery like clockwork.

Pros

Free accountant access continues at this tier; vAT figures reconcile cleanly

Anish Patel

Practice Manager

23 April 2026

Hospitality · 1–10 employees South Africa Used for 6–12 months

The feed broke during VAT week, twice

The gap between this and Plus feels engineered to force the upgrade. Exchange rates update on their timetable, not the reserve bank's, and the differences add up.

Cons

Rate updates lag the market

Thabo Miller

Owner · Miller Medical

22 April 2026

Healthcare · 11–50 employees South Africa Used for 1–2 years

Good decision for a 25 person company

We bill in rand and dollars and the gains and losses report keeps our accountant happy at year end. The multiple currency support tracks exchange gains and losses properly, which our old system never did. Invoices in foreign currencies show the client their currency and show us rand. Our creditors book has never been this clean.

Pros

Three simultaneous users with audit trail

Cons

Three user ceiling arrives quickly

Marike Naicker

Accountant · Karoo Medical

13 April 2026

Healthcare · 1–10 employees South Africa Used for 1–2 years

Fine for services, nothing for stock

Good value with an asterisk or two. Reports are decent but project level profit lives one expensive tier up.

Rashida Ndlovu

Financial Manager · Meridian Steel Services

23 February 2026

Construction · 11–50 employees South Africa Used for 2+ years

Decent fit for a 45 person company

After 4 years we know its strengths and work around its gaps. The three user limit is fine until the fourth person joins the office.

Pros

Three simultaneous users with audit trail; time entry against customers

Cons

No inventory at this tier

Candice Tshabalala

Financial Manager · Cape Town Digital

15 February 2026

Technology · 51–200 employees South Africa Used for 1–2 years

Working well for our 180 person team

We chose it over the cheaper plan for the bill management and have never second guessed it.

Cons

Project profitability lives in Plus

Paul Barnard

Accountant · Drakensberg Logistics SA

9 February 2026

Logistics · 11–50 employees South Africa Used for 2+ years

Good but not perfect for our Roodepoort team

Good value with an asterisk or two. Multi currency works but rounding on part payments needs watching. Support chat is fine for simple questions and out of its depth past that.

Pros

Seamless upgrade from Simple Start

Cons

Three user ceiling arrives quickly

Hannelie Naidoo

Practice Manager · Johannesburg Trading and Sons

27 January 2026

Wholesale · 1–10 employees South Africa Used for 2+ years

Not what we hoped for our Rustenburg business

It works, but the irritations accumulated until we stopped defending it. Chat support contradicted the help article and neither matched the actual screen. We needed one report the tier does not include and the answer was always upgrade.

Pros

Aged creditors and debtors reports

Cons

Feed drops duplicated weeks of data

Xolani Lombard

Owner · Randburg Logistics Services

8 December 2025

Logistics · 11–50 employees South Africa Used for 2+ years

6 years in and still happy

Supplier invoices used to live in an email folder called Pay These. Now they live in the system with due dates. Support solved our multi currency setup question in one chat session, credit where due. Our accountant reviews everything remotely and quarter end became a non event. Our creditors book has never been this clean.

Pros

Good fit for service businesses

Cons

No inventory at this tier

Gavin Nkosi

Admin Manager

7 December 2025

Travel & Tourism · 1–10 employees South Africa Used for 2+ years

Good decision for a 7 person company

Our Centurion studio has run on it for 4 years and the admin has never been tighter. Three users each have their own login and the audit trail shows who did what.

Pros

Free accountant access continues at this tier; proper multiple currency support

Cons

No inventory at this tier

Petro Steyn

Admin Manager · Vanderbijlpark Brokers

10 November 2025

Financial Services · 1–10 employees South Africa Used for 2+ years

Good honest software at a fair rand price

The essentials are here, some of the conveniences are not. No stock at this level, so our small product line lives in a spreadsheet next to it. Recurring bills for rent and insurance post themselves every month.

Rajesh Venter

Operations Manager

12 October 2025

Wholesale · 1–10 employees South Africa Used for Less than 6 months

Mostly happy in Mbombela, a few gripes

Good value with an asterisk or two. Support chat is fine for simple questions and out of its depth past that. The bank feed needed reconnecting three times this year, always at busy moments.

Pros

Fair rand pricing for what it adds

Zinhle Van Wyk

Managing Director · Wyk Attorneys Group

11 October 2025

Legal · 11–50 employees South Africa Used for 1–2 years

Mostly happy in Rustenburg, a few gripes

Solid for what it covers, quietly missing what it does not. Support chat is fine for simple questions and out of its depth past that. Time entry is basic, no timers or approvals, just manual capture.

Cons

Constant upsell nudges toward Plus

Priya Booysen

Admin Manager · Vanderbijlpark Distributors Supplies

10 October 2025

Wholesale · 1–10 employees South Africa Used for 1–2 years

Gets us there, with some detours

A good plan with a couple of gaps that keep it honest.

Pros

Fair rand pricing for what it adds; good fit for service businesses

Cons

Some screens feel American by default

Elmarie Hadebe

Director · Boksburg Supplies Services

17 July 2025

Wholesale · 1–10 employees South Africa Used for 2+ years

Good decision for a 6 person company

The accountant logs in monthly, reviews, adjusts and leaves, no file swapping ever. Reports cover the essentials well: aged creditors, aged debtors, profit and loss by month. It quietly runs our whole back office.

Pros

Seamless upgrade from Simple Start

Cons

Multi currency rounding needs watching

Kiara Coetzee

Financial Manager · Baobab Consulting Solutions

4 May 2025

Financial Services · 11–50 employees South Africa Used for 6–12 months

Let us down when it counted

Support turned a small setup problem into a three week saga. Exchange rates update on their timetable, not the reserve bank's, and the differences add up.

Cons

Tier gaps engineered to force upgrades

Nomsa Govender

Office Manager

13 April 2025

Construction South Africa Used for 1–2 years

Solid choice for our Kimberley business

Cash flow stopped being a monthly surprise once the bills went into the system. The multiple currency support tracks exchange gains and losses properly, which our old system never did.

Pros

AI cleanup catches odd transactions

Cons

Three user ceiling arrives quickly

Search SoftGids

Our accountant in Vereeniging recommended it, good call

Doing the job for us in Mbombela

Our Pietermaritzburg agency runs its whole admin on this

Good decision for a 4 person company

The feed broke during VAT week, twice

Good decision for a 25 person company

Fine for services, nothing for stock

Decent fit for a 45 person company

Working well for our 180 person team

Good but not perfect for our Roodepoort team

Not what we hoped for our Rustenburg business

6 years in and still happy

Good decision for a 7 person company

Good honest software at a fair rand price

Mostly happy in Mbombela, a few gripes

Mostly happy in Rustenburg, a few gripes

Gets us there, with some detours

Good decision for a 6 person company

Let us down when it counted

Solid choice for our Kimberley business