QuickBooks Online Essentials reviews

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Showing 141 to 160 of 187 reviews

Ilse Mokgadi

Founder

21 February 2025

South Africa Used for 6–12 months

Solid choice for our Pietermaritzburg business

The time entry feature means our hourly billing finally matches the hours we actually work. The upgrade from Simple Start kept every scrap of history, flip a switch and the features appear. Support solved our multi currency setup question in one chat session, credit where due. The middle plan is the sweet spot for most small firms, ours included.

Pros

Aged creditors and debtors reports

Cons

No inventory at this tier

Leandra Marais

Financial Manager · Marula Properties Services

18 January 2025

Real Estate · 1–10 employees South Africa Used for 6–12 months

Expected better, Ballito customer

Our feed issues landed in the worst weeks both times. The feed dropped in May and reconnecting duplicated a fortnight of transactions.

Cons

Rate updates lag the market

Kate Miller

Finance Administrator · Meridian Tours

29 October 2024

Hospitality · 11–50 employees South Africa Used for Less than 6 months

Happy customer in eMalahleni

We bill in rand and dollars and the gains and losses report keeps our accountant happy at year end. Bills capture quickly and the due date view tells me exactly what Monday's payment run looks like.

Pros

Proper multiple currency support

Cons

Time entry is very basic

Megan Sithole

Financial Manager

26 August 2024

Hospitality · 11–50 employees South Africa Used for 1–2 years

Bill management alone is worth the difference

A good plan with a couple of gaps that keep it honest. Multi currency works but rounding on part payments needs watching.

Pros

Aged creditors and debtors reports

Cons

Time entry is very basic

Simphiwe Ferreira

Bookkeeper · Ferreira Consulting Solutions

26 August 2024

Financial Services · 1–10 employees South Africa Used for 1–2 years

Good but not perfect for our Worcester team

Good value with an asterisk or two. Multi currency works but rounding on part payments needs watching.

Pros

AI cleanup catches odd transactions

Cons

Project profitability lives in Plus

Jaco Ramjee

Director · Richards Bay Attorneys

18 July 2024

Legal · 1–10 employees South Africa Used for 6–12 months

The plan most small businesses actually need

We bill in rand and dollars and the gains and losses report keeps our accountant happy at year end. The Capitec feed has behaved itself for us, next morning delivery like clockwork.

Pros

Three simultaneous users with audit trail; free accountant access continues at this tier

Cons

Constant upsell nudges toward Plus

Naledi Bezuidenhout

Accountant

8 July 2026

Hospitality · 1–10 employees South Africa Used for Less than 6 months

Mostly happy in Kimberley, a few gripes

Good value with an asterisk or two. Some settings pages clearly assume an American business and need translating. Payment scheduling means suppliers get paid on terms, not when someone remembers.

Pros

Fair rand pricing for what it adds

Cons

Bank feed reconnections at bad moments

Meera Dlamini

Office Manager · Umhlanga Attorneys and Sons

1 July 2026

Legal · 1–10 employees South Africa Used for Less than 6 months

Serving our Cape Town operation well

Everything my invoicing clerk captures I can review from home the same evening. The Standard Bank feed has behaved itself for us, next morning delivery like clockwork.

Cons

Time entry is very basic

Sanele Lombard

Impala Logistics and Sons

1 July 2026

South Africa Used for 6–12 months

Good decision for a 45 person company

My bookkeeper, my partner and I all work in the books at the same time without stepping on each other. Reports cover the essentials well: aged creditors, aged debtors, profit and loss by month. The middle plan is the sweet spot for most small firms, ours included.

Pros

Fair rand pricing for what it adds; vAT figures reconcile cleanly

Cons

Bank feed reconnections at bad moments

Imraan Bezuidenhout

Accountant

30 June 2026

Logistics · 11–50 employees South Africa Used for 2+ years

Expected better, Klerksdorp customer

Our feed issues landed in the worst weeks both times. We needed one report the tier does not include and the answer was always upgrade.

Pros

Recurring bills post automatically

Cons

Currency rounding created audit work. Tier gaps engineered to force upgrades

Naadira Grobler

Office Manager

25 June 2026

South Africa Used for 6–12 months

Mostly happy in eMalahleni, a few gripes

Happy with the bills side, ambivalent about the rest. Reports cover the essentials well: aged creditors, aged debtors, profit and loss by month.

Pros

Proper multiple currency support

Cons

Multi currency rounding needs watching

Aisha Maseko

Operations Manager

25 June 2026

Technology · 11–50 employees South Africa Used for 1–2 years

Our Johannesburg agency runs its whole admin on this

A good plan with a couple of gaps that keep it honest. Reports are decent but project level profit lives one expensive tier up.

Pros

Aged creditors and debtors reports

Cons

Constant upsell nudges toward Plus

Rashida Van Zyl

Accountant · Golden City Print SA

21 June 2026

Media & Marketing · 11–50 employees South Africa Used for 2+ years

We went back to our old system

The currency features sold us and then let us down in the details. We needed one report the tier does not include and the answer was always upgrade.

Pros

Aged creditors and debtors reports

Cons

Currency rounding created audit work. Rate updates lag the market

Bheki Molefe

Director

20 June 2026

South Africa Used for 2+ years

Mostly happy in Potchefstroom, a few gripes

Solid for what it covers, quietly missing what it does not. Some settings pages clearly assume an American business and need translating. The FNB feed has behaved itself for us, next morning delivery like clockwork.

Pros

Good fit for service businesses

Cons

No inventory at this tier

Nonhlanhla Buthelezi

Finance Administrator

19 June 2026

Legal · 1–10 employees South Africa Used for 6–12 months

The right plan for a small service business

Happy with the bills side, ambivalent about the rest. Invoices in foreign currencies show the client their currency and show us rand.

Cons

Three user ceiling arrives quickly

Denise Fortuin

Finance Administrator

18 June 2026

Logistics · 1–10 employees South Africa Used for 6–12 months

our books grew up when we moved to essentials

We bill in rand and dollars and the gains and losses report keeps our accountant happy at year end. Payment scheduling means suppliers get paid on terms, not when someone remembers. The middle plan is the sweet spot for most small firms, ours included.

Pros

Free accountant access continues at this tier; fair rand pricing for what it adds

Cons

Constant upsell nudges toward Plus

Candice Cloete

Financial Manager · Umhlanga Timber Services

18 June 2026

Construction · 1–10 employees South Africa Used for 2+ years

Good but not perfect for our Gqeberha team

It does what the tier promises, though the tier promises carefully. Multi currency works but rounding on part payments needs watching.

Pros

Three simultaneous users with audit trail; good fit for service businesses

Cons

Time entry is very basic

Sibusiso Chauke

Operations Manager · Atlas Steel SA

11 June 2026

Construction · 1–10 employees South Africa Used for 1–2 years

Serving our Bloemfontein operation well

Three seats plus free accountant access is honestly generous at this price. Payment scheduling means suppliers get paid on terms, not when someone remembers.

Pros

Recurring bills post automatically

Ilse Marais

Founder

10 June 2026

Real Estate · 11–50 employees South Africa Used for 1–2 years

Decent fit for a 22 person company

Fine software, but the upgrade nudges toward Plus are constant. The AI cleanup flags weird transactions before they become reconciliation archaeology.

Pros

Bill management with payment scheduling

Cons

Multi currency rounding needs watching

Kagiso Nel

Office Manager

23 May 2026

Travel & Tourism · 51–200 employees South Africa Used for 2+ years

Dollar invoices to foreign clients, handled

We chose it over the cheaper plan for the bill management and have never second guessed it. Time entries land against customers so nothing billable slips through anymore. For a service business with suppliers to pay, this is the right plan.

Pros

Three simultaneous users with audit trail; aged creditors and debtors reports

Search SoftGids

Solid choice for our Pietermaritzburg business

Expected better, Ballito customer

Happy customer in eMalahleni

Bill management alone is worth the difference

Good but not perfect for our Worcester team

The plan most small businesses actually need

Mostly happy in Kimberley, a few gripes

Serving our Cape Town operation well

Good decision for a 45 person company

Expected better, Klerksdorp customer

Mostly happy in eMalahleni, a few gripes

Our Johannesburg agency runs its whole admin on this

We went back to our old system

Mostly happy in Potchefstroom, a few gripes

The right plan for a small service business

our books grew up when we moved to essentials

Good but not perfect for our Gqeberha team

Serving our Bloemfontein operation well

Decent fit for a 22 person company

Dollar invoices to foreign clients, handled