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QuickBooks Online reviews

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Showing 61 to 80 of 205 reviews

WN

Willem Nxumalo

Bookkeeper

8 March 2026

Media & Marketing · 1–10 employees South Africa Used for Less than 6 months

Solid choice for our Somerset West business

The VAT figures reconcile to the cent against what we file with SARS. Genuinely world class software that happens to work in rand.

6 people found this review helpful
FP

Francois Pretorius

Financial Manager · Pretorius Media Group

27 February 2026

Media & Marketing · 1–10 employees South Africa Used for 2+ years

Serving our Cape Town operation well

Our 4 person company has run on it for 8 years and the books have never been cleaner. Project and class tracking gave us margin visibility we never had on desktop.

Pros

Payment links speed up collections; no installs or version upgrades ever

6 people found this review helpful
AB

Ayanda Baloyi

Finance Administrator

12 December 2025

South Africa Used for 6–12 months

Happy customer in Springs

Recurring invoices, automatic reminders and payment links quietly improved our cash flow.

Pros

Quotes and invoices carry your branding

Cons

Annual price increases are reliable

6 people found this review helpful
AX

Aisha Xaba

Finance Administrator · Acacia Properties Studio

5 October 2025

Real Estate · 201–500 employees South Africa Used for 1–2 years

Our accountant in Polokwane recommended it, good call

The interface is the best in the category and that matters more than people admit, because staff actually use it. VAT at 15% flows through invoicing, bills and reports without special handling. The app marketplace connected our store, our payment gateway and our CRM without a consultant.

Pros

Excellent mobile app with receipt capture; payment links speed up collections

6 people found this review helpful
RH

Riaan Hendricks

Owner · Baobab Medical Supplies

12 September 2025

Healthcare · 1–10 employees South Africa Used for 2+ years

Disappointed after 2 years

Support failed us at the two moments that mattered most. We needed a VAT201 layout and built it ourselves in Excel every period. Every support chat started from zero, no continuity, no ownership.

Pros

Huge app marketplace for integrations

Cons

Localisation gaps that never close. Pricing crept past the value line

6 people found this review helpful
AB

Annelie Brown

31 August 2025

Construction · 11–50 employees South Africa Used for 2+ years

Good but not perfect for our Benoni team

Good software with a support experience that depends on who answers. The feed needs reauthenticating every few months, always discovered at a bad time. There is no local payroll, so we pair it with a SA payroll product and post journals across.

Pros

Interface staff genuinely enjoy using; rand pricing with a 30 day trial

Cons

Default reports need localising

6 people found this review helpful
AM

Andile Maharaj

Springs Systems Works

18 August 2025

Technology · 1–10 employees South Africa Used for 1–2 years

Every rand tracked, every report ready

Our 4 person company has run on it for 2 years and the books have never been cleaner. Automatic invoice reminders recovered debtors we had mentally written off.

Pros

Audit log settles every dispute; rand pricing with a 30 day trial

Cons

Annual price increases are reliable

6 people found this review helpful
BG

Bradley Grobler

Bookkeeper

13 May 2025

Wholesale · 11–50 employees South Africa Used for 1–2 years

Mostly happy in Johannesburg, a few gripes

A world class product that sometimes forgets which country it is in. The price has climbed every year and the promo to full price jump surprises people.

Pros

Quotes and invoices carry your branding

Cons

VAT defaults need SA specific setup

6 people found this review helpful
JV

James Van der Merwe

Financial Controller · Merwe Properties and Sons

11 May 2025

Real Estate · 11–50 employees South Africa Used for 1–2 years

Working well for our 25 person team

Moved off desktop software in June and within a quarter our month end shrank by a week. Month end became a checklist instead of an expedition.

Pros

Rand pricing with a 30 day trial

6 people found this review helpful
TD

Thandiwe Daniels

Founder

17 December 2024

Retail · 11–50 employees South Africa Used for 1–2 years

Decent fit for a 28 person company

Good software with a support experience that depends on who answers. Support quality swings between excellent and script reading, you get what the queue gives you.

Cons

No local payroll, pair with a SA product

6 people found this review helpful
BM

Bradley Molefe

Founder · Paarl Timber

14 August 2024

Construction · 11–50 employees South Africa Used for 2+ years

Mixed feelings after 5 years

Excellent software wearing a few American assumptions. The feed needs reauthenticating every few months, always discovered at a bad time. The VAT configuration needed our accountant's help, the defaults are not South African.

Cons

Default reports need localising

6 people found this review helpful
AD

Aisha Daniels

Owner

7 July 2026

Media & Marketing · 1–10 employees South Africa Used for 1–2 years

QuickBooks earned its place in our Pretoria office

It does the accounting brilliantly and the localisation adequately. The VAT configuration needed our accountant's help, the defaults are not South African. Support chat resolved our setup questions quickly in the first month.

Pros

Scales from startup to real finance team; audit log settles every dispute

Cons

Promo to full price jump surprises

5 people found this review helpful
SV

Siyabonga Van Wyk

Finance Administrator

14 June 2026

Retail · 1–10 employees South Africa Used for 2+ years

Exactly what our 9 person business needed

Our 9 person company has run on it for 2 years and the books have never been cleaner. Every update just appears, no version upgrades, no reinstalls, no consultants.

Pros

Scales from startup to real finance team

Cons

Support quality is inconsistent

5 people found this review helpful
MN

Mark Ngcobo

Operations Manager · Marula Textiles and Sons

22 May 2026

South Africa Used for Less than 6 months

Happy customer in Rustenburg

Invoices go out looking professional and the payment links get us paid noticeably faster. Month end became a checklist instead of an expedition.

Pros

Payment links speed up collections; aI categorisation that learns your business

5 people found this review helpful
KS

Katlego Sebola

Operations Manager · Upington Catering Supplies

20 February 2026

Food & Beverage · 1–10 employees South Africa Used for 1–2 years

Everything about it feels considered

After 2 years I still discover reports that answer questions I was solving in Excel. The accountant access is free and our accountant already knew the product well.

Cons

Promo to full price jump surprises

5 people found this review helpful
KX

Kate Xaba

Fynbos Electrical

20 September 2025

Namibia Used for 6–12 months

QuickBooks earned its place in our Benoni office

Very capable, occasionally frustrating, never boring. The price has climbed every year and the promo to full price jump surprises people. Automatic invoice reminders recovered debtors we had mentally written off.

5 people found this review helpful
WN

Wayne Ngcobo

Financial Manager · Milkwood Textiles Services

14 July 2025

South Africa Used for 6–12 months

Happy customer in Pietermaritzburg

The VAT figures reconcile to the cent against what we file with SARS. The audit log answers who changed what, which settled more than one office debate.

5 people found this review helpful
LM

Luyanda Mahlangu

Sole Proprietor · Summit Freight Solutions

13 June 2025

Logistics · 1–10 employees Botswana Used for 2+ years

Working well for our 4 person team

Recurring invoices, automatic reminders and payment links quietly improved our cash flow. VAT at 15% flows through invoicing, bills and reports without special handling. Every update just appears, no version upgrades, no reinstalls, no consultants.

Cons

Annual price increases are reliable

5 people found this review helpful
XM

Xolani Mthembu

Accountant

5 May 2026

Hospitality · 1–10 employees South Africa Used for 2+ years

No complaints after 7 years

As a Klerksdorp business we hesitated over an American product, and the rand pricing plus VAT support settled it.

Pros

Huge app marketplace for integrations

4 people found this review helpful
FH

Feroza Hendricks

Operations Manager

24 April 2026

Media & Marketing · 1–10 employees South Africa Used for Less than 6 months

Doing the job for us in Benoni

I check the dashboard with my morning coffee and know the state of the business before the first call. Month end became a checklist instead of an expedition. Quotes, invoices and statements all carry our branding properly. The books run themselves now, mostly.

Pros

Quotes and invoices carry your branding; payment links speed up collections

Cons

Annual price increases are reliable

4 people found this review helpful