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QuickBooks Online reviews

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Showing 81 to 100 of 205 reviews

IM

Ilse Moodley

Operations Manager · Garden Route Medical

2 February 2026

Healthcare · 1–10 employees Zambia Used for 2+ years

QuickBooks earned its place in our Kimberley office

The product deserves five stars, the SA experience takes one back. Some terminology stays stubbornly American, sales tax where VAT should be. The mobile app is a proper working tool, not a brochure version of the desktop.

Pros

Interface staff genuinely enjoy using

Cons

Promo to full price jump surprises

4 people found this review helpful
LB

Lindiwe Barnard

Director · Sandton Pharmacy

27 January 2026

Healthcare · 11–50 employees South Africa Used for 1–2 years

Doing the job for us in Klerksdorp

The interface is the best in the category and that matters more than people admit, because staff actually use it. Every update just appears, no version upgrades, no reinstalls, no consultants.

Pros

No installs or version upgrades ever

4 people found this review helpful
SM

Sello Mokgadi

Owner

22 January 2026

Hospitality · 1–10 employees South Africa Used for Less than 6 months

Good decision for a 5 person company

I check the dashboard with my morning coffee and know the state of the business before the first call. Every update just appears, no version upgrades, no reinstalls, no consultants. The app marketplace connected our store, our payment gateway and our CRM without a consultant.

Pros

Excellent mobile app with receipt capture; aI categorisation that learns your business

4 people found this review helpful
KB

Kagiso Booysen

Financial Controller · Marula Attorneys and Sons

19 December 2025

Legal · 11–50 employees South Africa Used for 6–12 months

Great software, support is a lottery

Excellent software wearing a few American assumptions. Support quality swings between excellent and script reading, you get what the queue gives you. Project and class tracking gave us margin visibility we never had on desktop.

4 people found this review helpful
XA

Xolani Arendse

Owner · Johannesburg Consulting Holdings

1 August 2025

Financial Services · 1–10 employees South Africa Used for 6–12 months

Expected better, Mossel Bay customer

The localisation gaps compound the longer you use it. The Standard Bank feed dropped in May and support treated it as routine.

Cons

Feed reliability during VAT periods

4 people found this review helpful
SV

Shanice Viljoen

Operations Manager

13 November 2024

Healthcare South Africa Used for 2+ years

Doing okay for our 30 person setup

The core experience is superb, the periphery is patchy. There is no local payroll, so we pair it with a SA payroll product and post journals across.

4 people found this review helpful
MP

Musa Pillay

Operations Manager

22 July 2024

Retail · 1–10 employees South Africa Used for 1–2 years

Our accountant in Bloemfontein recommended it, good call

Our bookkeeper cut her monthly hours on our file almost in half after the switch. Project and class tracking gave us margin visibility we never had on desktop. Take the trial and run your real month through it, that convinced us.

4 people found this review helpful
WP

Wayne Pretorius

Bookkeeper · Bloemfontein Foods Studio

19 June 2026

Food & Beverage · 11–50 employees South Africa Used for 2+ years

Good but not perfect for our East London team

It does the accounting brilliantly and the localisation adequately. The feed needs reauthenticating every few months, always discovered at a bad time. The audit log answers who changed what, which settled more than one office debate.

Pros

No installs or version upgrades ever

Cons

Promo to full price jump surprises

3 people found this review helpful
FH

Fatima Hendricks

Financial Controller · Ballito Attorneys and Sons

3 June 2026

Legal · 11–50 employees South Africa Used for 1–2 years

Best interface in the category, full stop

After 2 years the strengths are obvious and so are the gaps. Some terminology stays stubbornly American, sales tax where VAT should be.

Pros

Rand pricing with a 30 day trial; aI categorisation that learns your business

Cons

Support quality is inconsistent

3 people found this review helpful
ZJ

Zodwa Joubert

Office Manager

30 April 2026

Legal · 11–50 employees South Africa Used for 1–2 years

Mostly happy in Boksburg, a few gripes

It does the accounting brilliantly and the localisation adequately. Bank feeds work most of the time, and the exceptions always pick VAT week.

Pros

Deepest reporting in the category

3 people found this review helpful
KV

Kate Van Wyk

Office Manager

24 March 2026

Technology · 51–200 employees South Africa Used for 1–2 years

QuickBooks earned its place in our Durban office

Good software with a support experience that depends on who answers. The VAT configuration needed our accountant's help, the defaults are not South African. VAT at 15% flows through invoicing, bills and reports without special handling.

Pros

Interface staff genuinely enjoy using

Cons

VAT defaults need SA specific setup

3 people found this review helpful
WO

Wayne Olivier

Finance Administrator · Winelands Attorneys SA

21 November 2025

Legal · 11–50 employees South Africa Used for 2+ years

Doing the job for us in George

Receipt capture on the mobile app means our reps' expenses arrive categorised, not crumpled. Project and class tracking gave us margin visibility we never had on desktop. Our finance function grew up on this software.

Pros

Scales from startup to real finance team; payment links speed up collections

Cons

VAT defaults need SA specific setup

3 people found this review helpful
KM

Kate Meyer

Finance Administrator

22 June 2025

Construction · 11–50 employees South Africa Used for 6–12 months

Decent fit for a 12 person company

A world class product that sometimes forgets which country it is in.

Pros

No installs or version upgrades ever

Cons

Annual price increases are reliable

3 people found this review helpful
RV

Ronel Van der Merwe

6 June 2025

Financial Services · 1–10 employees South Africa Used for Less than 6 months

Doing the job for us in Roodepoort

The interface is the best in the category and that matters more than people admit, because staff actually use it. Bank transactions from Nedbank arrive overnight and the matching suggestions are usually right. The app marketplace connected our store, our payment gateway and our CRM without a consultant. Would make the same choice again tomorrow.

Pros

Deepest reporting in the category

3 people found this review helpful
KC

Kevin Cassim

Bookkeeper · Ballito Hardware

3 June 2025

Retail · 51–200 employees South Africa Used for 2+ years

Mostly happy in Midrand, a few gripes

After 4 years the strengths are obvious and so are the gaps. Bank feeds work most of the time, and the exceptions always pick VAT week.

Pros

Huge app marketplace for integrations

3 people found this review helpful
EB

Estelle Botha

Financial Manager

1 April 2025

Construction · 51–200 employees South Africa Used for 1–2 years

Doing okay for our 95 person setup

Excellent software wearing a few American assumptions. Some terminology stays stubbornly American, sales tax where VAT should be. The mobile app is a proper working tool, not a brochure version of the desktop.

Pros

Huge app marketplace for integrations; deepest reporting in the category

Cons

Support quality is inconsistent

3 people found this review helpful
CD

Christo Du Toit

Office Manager

9 January 2025

Construction · 1–10 employees South Africa Used for Less than 6 months

QuickBooks earned its place in our Umhlanga office

We connected our online store and the sales flow straight into the books. Genuinely world class software that happens to work in rand.

Pros

Rand pricing with a 30 day trial; interface staff genuinely enjoy using

3 people found this review helpful
NM

Nandi Molefe

Owner · Marula Properties

26 November 2024

Real Estate · 1–10 employees South Africa Used for 2+ years

Our Durban office gave up on it

The localisation gaps compound the longer you use it. Duplicate transactions from a feed reconnect polluted a whole VAT period. We needed a VAT201 layout and built it ourselves in Excel every period.

Pros

Huge app marketplace for integrations

Cons

Support without continuity or ownership

3 people found this review helpful
XA

Xolani Adams

Managing Director · Atlas Pharmacy SA

17 October 2024

Healthcare South Africa Used for 2+ years

Our Ballito office gave up on it

The localisation gaps compound the longer you use it.

Cons

Localisation gaps that never close

3 people found this review helpful
TW

Thandeka Williams

Managing Director

30 August 2024

Legal · 51–200 employees South Africa Used for 1–2 years

Happy customer in Pretoria

After 2 years I still discover reports that answer questions I was solving in Excel. Project and class tracking gave us margin visibility we never had on desktop.

Pros

Interface staff genuinely enjoy using

Cons

No local payroll, pair with a SA product

3 people found this review helpful