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QuickBooks Online reviews

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Showing 121 to 140 of 205 reviews

DS

David Steyn

Financial Manager · Mbombela Media Works

20 February 2025

Media & Marketing · 1–10 employees South Africa Used for 2+ years

Our accountant in Gqeberha recommended it, good call

We connected our online store and the sales flow straight into the books. The books run themselves now, mostly.

Cons

Promo to full price jump surprises

2 people found this review helpful
AS

Ashwin Singh

Accountant · Vereeniging Properties Studio

6 January 2025

Real Estate · 11–50 employees Zambia Used for 1–2 years

Love the reports, tolerate the feed

After 2 years the strengths are obvious and so are the gaps. Support quality swings between excellent and script reading, you get what the queue gives you.

Pros

Free accountant access on every plan

Cons

Some screens keep American terminology

2 people found this review helpful
MR

Moegamat Rikhotso

Sole Proprietor · Rikhotso Freight

23 September 2024

Logistics · 1–10 employees South Africa Used for 1–2 years

Doing okay for our 8 person setup

Very capable, occasionally frustrating, never boring. Support quality swings between excellent and script reading, you get what the queue gives you. Bank feeds work most of the time, and the exceptions always pick VAT week.

Cons

No local payroll, pair with a SA product

2 people found this review helpful
JH

James Hendricks

Director · Karoo Medical

4 July 2026

Healthcare · 11–50 employees South Africa Used for 1–2 years

Good but not perfect for our George team

A world class product that sometimes forgets which country it is in. The VAT configuration needed our accountant's help, the defaults are not South African. The price has climbed every year and the promo to full price jump surprises people.

Pros

Deepest reporting in the category

Cons

Some screens keep American terminology

1 people found this review helpful
DS

Deon Sebola

Financial Controller · Johannesburg Catering Studio

3 July 2026

Hospitality · 51–200 employees South Africa Used for 2+ years

Four stars, the VAT setup cost the fifth

A world class product that sometimes forgets which country it is in. Bank feeds work most of the time, and the exceptions always pick VAT week. The custom reports run themselves on schedule and land in the right inboxes.

Pros

No installs or version upgrades ever

Cons

VAT defaults need SA specific setup

1 people found this review helpful
PJ

Palesa Johnson

Director

27 June 2026

Botswana Used for 1–2 years

grew with us through three office moves

Moved off desktop software in June and within a quarter our month end shrank by a week. It scaled from two of us to a proper finance function without changing systems. For reporting depth alone it earns its subscription.

Pros

Interface staff genuinely enjoy using

Cons

Support quality is inconsistent

1 people found this review helpful
LP

Lindiwe Pretorius

Bookkeeper · Mossel Bay Supplies Services

3 June 2026

Wholesale · 1–10 employees South Africa Used for 1–2 years

Good but not perfect for our Cape Town team

The product deserves five stars, the SA experience takes one back. Support quality swings between excellent and script reading, you get what the queue gives you. Quotes, invoices and statements all carry our branding properly.

Cons

Some screens keep American terminology

1 people found this review helpful
WC

Wynand Cloete

Founder · Pretoria Distributors

30 May 2026

Wholesale · 11–50 employees South Africa Used for 1–2 years

Exactly what our 45 person business needed

The AI categorisation handles the bulk of our transactions before anyone looks at them. Would make the same choice again tomorrow.

Pros

Excellent mobile app with receipt capture

Cons

Annual price increases are reliable

1 people found this review helpful
TN

Tasneem Nkosi

Financial Manager

24 May 2026

Logistics · 11–50 employees South Africa Used for 1–2 years

Good but not perfect for our Vanderbijlpark team

The core experience is superb, the periphery is patchy. There is no local payroll, so we pair it with a SA payroll product and post journals across. The VAT configuration needed our accountant's help, the defaults are not South African.

Cons

VAT defaults need SA specific setup

1 people found this review helpful
TN

Thandeka Ngcobo

Financial Controller

24 May 2026

Technology · 1–10 employees South Africa Used for 6–12 months

Decent fit for a 7 person company

Excellent software wearing a few American assumptions. There is no local payroll, so we pair it with a SA payroll product and post journals across.

Pros

No installs or version upgrades ever; quotes and invoices carry your branding

Cons

No local payroll, pair with a SA product

1 people found this review helpful
YC

Yusuf Cloete

Financial Manager · Midrand Pharmacy and Sons

19 May 2026

Healthcare · 51–200 employees South Africa Used for 2+ years

Good decision for a 95 person company

After 2 years I still discover reports that answer questions I was solving in Excel. Month end became a checklist instead of an expedition.

Pros

Huge app marketplace for integrations; deepest reporting in the category

Cons

Annual price increases are reliable

1 people found this review helpful
LM

Luyanda Moodley

Bookkeeper · Roodepoort Catering SA

24 April 2026

Food & Beverage · 201–500 employees Namibia Used for 2+ years

A quiet workhorse for 8 years now

The 30 day trial was enough to convince a sceptical business partner.

Pros

Audit log settles every dispute; interface staff genuinely enjoy using

Cons

Support quality is inconsistent

1 people found this review helpful
ND

Nkosinathi Dlamini

Office Manager

27 March 2026

Legal · 51–200 employees South Africa Used for 6–12 months

QuickBooks earned its place in our Springs office

A world class product that sometimes forgets which country it is in. Bank feeds work most of the time, and the exceptions always pick VAT week.

Pros

Excellent mobile app with receipt capture; huge app marketplace for integrations

Cons

Bank feeds need occasional reauthentication

1 people found this review helpful
YB

Yusuf Bester

Accountant · Summit Supplies

15 March 2026

Wholesale · 201–500 employees South Africa Used for 2+ years

No complaints after 8 years

Our 350 person company has run on it for 8 years and the books have never been cleaner. It scaled from two of us to a proper finance function without changing systems. Would make the same choice again tomorrow.

1 people found this review helpful
NG

Nandi Gumede

Accountant

8 March 2026

Wholesale · 1–10 employees South Africa Used for 2+ years

Doing the job for us in Gqeberha

Invoices go out looking professional and the payment links get us paid noticeably faster. Automatic invoice reminders recovered debtors we had mentally written off.

Pros

Deepest reporting in the category; excellent mobile app with receipt capture

Cons

No local payroll, pair with a SA product

1 people found this review helpful
IH

Imraan Hadebe

Owner · Karoo Print Group

5 March 2026

Media & Marketing · 1–10 employees South Africa Used for 2+ years

Our books moved to the cloud and stayed there

We compared everything on the market and QuickBooks won on reporting alone. Project and class tracking gave us margin visibility we never had on desktop.

Cons

Bank feeds need occasional reauthentication

1 people found this review helpful
CB

Charmaine Bester

Financial Controller

13 February 2026

Legal · 51–200 employees South Africa Used for 2+ years

Doing okay for our 130 person setup

After 5 years the strengths are obvious and so are the gaps. There is no local payroll, so we pair it with a SA payroll product and post journals across. Project and class tracking gave us margin visibility we never had on desktop.

Cons

Some screens keep American terminology

1 people found this review helpful
CM

Charmaine Molefe

Bookkeeper · Molefe Properties

6 February 2026

Real Estate · 201–500 employees South Africa Used for 2+ years

QuickBooks earned its place in our Bloemfontein office

The product deserves five stars, the SA experience takes one back. Reports are deep but the defaults need localising before the auditors see them. The mobile app is a proper working tool, not a brochure version of the desktop.

Pros

Free accountant access on every plan

Cons

Bank feeds need occasional reauthentication

1 people found this review helpful
PP

Petro Pretorius

Accountant · Impala Construction SA

1 February 2026

South Africa Used for 1–2 years

QuickBooks earned its place in our Midrand office

The 30 day trial was enough to convince a sceptical business partner. It scaled from two of us to a proper finance function without changing systems. Our finance function grew up on this software.

Pros

Payment links speed up collections; free accountant access on every plan

1 people found this review helpful
AF

Andre Fourie

Finance Administrator · Horizon Tours

7 January 2026

Hospitality · 11–50 employees South Africa Used for 2+ years

Mostly happy in Durban, a few gripes

It does the accounting brilliantly and the localisation adequately. Bank feeds work most of the time, and the exceptions always pick VAT week. The accountant access is free and our accountant already knew the product well.

Pros

Scales from startup to real finance team; huge app marketplace for integrations

Cons

Bank feeds need occasional reauthentication

1 people found this review helpful