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QuickBooks Online reviews

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Showing 141 to 160 of 205 reviews

MF

Mark Ferreira

Sole Proprietor · Table Bay Construction and Sons

3 January 2026

Construction · 1–10 employees South Africa Used for 2+ years

Good but not perfect for our Pretoria team

A world class product that sometimes forgets which country it is in. There is no local payroll, so we pair it with a SA payroll product and post journals across. Bank feeds work most of the time, and the exceptions always pick VAT week.

Cons

Annual price increases are reliable

1 people found this review helpful
CC

Christo Chauke

Financial Controller

24 December 2025

Technology · 11–50 employees South Africa Used for 2+ years

Our accountant in Springs recommended it, good call

We compared everything on the market and QuickBooks won on reporting alone. The mobile app is a proper working tool, not a brochure version of the desktop.

Pros

AI categorisation that learns your business; payment links speed up collections

1 people found this review helpful
MW

Mandla Williams

Operations Manager · Marula Brokers

20 December 2025

Financial Services · 1–10 employees South Africa Used for 1–2 years

Not what we hoped for our East London business

The localisation gaps compound the longer you use it. The FNB feed dropped in July and support treated it as routine.

Pros

Rand pricing with a 30 day trial

Cons

Support without continuity or ownership

1 people found this review helpful
KC

Katlego Coetzee

Sandton Hardware and Sons

16 December 2025

Retail · 1–10 employees South Africa Used for 1–2 years

Powerful once configured, configuring is the job

Very capable, occasionally frustrating, never boring. The price has climbed every year and the promo to full price jump surprises people.

Pros

Payment links speed up collections; scales from startup to real finance team

Cons

Some screens keep American terminology

1 people found this review helpful
PN

Palesa Nkosi

Financial Controller · Nkosi Consulting

9 November 2025

Financial Services · 11–50 employees South Africa Used for 6–12 months

Good but not perfect for our Worcester team

We like it a great deal and grumble about it regularly. Some terminology stays stubbornly American, sales tax where VAT should be. Automatic invoice reminders recovered debtors we had mentally written off.

Pros

Interface staff genuinely enjoy using; deepest reporting in the category

Cons

Some screens keep American terminology

1 people found this review helpful
NS

Naledi Steyn

Managing Director

23 October 2025

South Africa Used for 2+ years

Pricing creep finally broke the deal

We spent more time managing the tool than the tool saved us. Every support chat started from zero, no continuity, no ownership. We needed a VAT201 layout and built it ourselves in Excel every period.

Cons

Support without continuity or ownership

1 people found this review helpful
CM

Christo Mokoena

Bookkeeper · Protea Distributors Supplies

19 October 2025

Wholesale · 11–50 employees South Africa Used for 1–2 years

Decent fit for a 15 person company

Good software with a support experience that depends on who answers. There is no local payroll, so we pair it with a SA payroll product and post journals across.

Pros

Audit log settles every dispute

1 people found this review helpful
SM

Sarah Miller

Owner · Marula Medical Solutions

13 October 2025

Healthcare · 1–10 employees South Africa Used for 2+ years

QuickBooks earned its place in our eMalahleni office

Excellent software wearing a few American assumptions. Automatic invoice reminders recovered debtors we had mentally written off.

Cons

Default reports need localising

1 people found this review helpful
BN

Bheki Naicker

Finance Administrator

4 September 2025

Media & Marketing · 1–10 employees Botswana Used for 1–2 years

Good but not perfect for our Stellenbosch team

It does the accounting brilliantly and the localisation adequately. The VAT configuration needed our accountant's help, the defaults are not South African.

Pros

Deepest reporting in the category

Cons

Some screens keep American terminology

1 people found this review helpful
GE

Grant Erasmus

Financial Controller · Highveld Properties Works

12 August 2025

Real Estate · 1–10 employees Zambia Used for Less than 6 months

Good decision for a 4 person company

The 30 day trial was enough to convince a sceptical business partner. The audit log answers who changed what, which settled more than one office debate. Take the trial and run your real month through it, that convinced us.

Pros

Interface staff genuinely enjoy using

1 people found this review helpful
VS

Vusi Swanepoel

Finance Administrator · Protea Media

5 July 2025

Media & Marketing · 11–50 employees South Africa Used for 1–2 years

QuickBooks earned its place in our Gqeberha office

After 2 years the strengths are obvious and so are the gaps. Bank feeds work most of the time, and the exceptions always pick VAT week. The app marketplace connected our store, our payment gateway and our CRM without a consultant.

Pros

Rand pricing with a 30 day trial; excellent mobile app with receipt capture

1 people found this review helpful
MM

Moegamat Maharaj

Finance Administrator

3 July 2025

Media & Marketing · 1–10 employees South Africa Used for 2+ years

Strong core with American assumptions

Excellent software wearing a few American assumptions. Bank feeds work most of the time, and the exceptions always pick VAT week. Bank transactions from Absa arrive overnight and the matching suggestions are usually right.

Cons

Promo to full price jump surprises

1 people found this review helpful
NS

Nonhlanhla Sithole

Owner · Sithole Consulting Group

19 June 2025

Technology · 11–50 employees Namibia Used for 1–2 years

Mostly happy in Umhlanga, a few gripes

Very capable, occasionally frustrating, never boring. Bank feeds work most of the time, and the exceptions always pick VAT week.

Pros

Scales from startup to real finance team

Cons

No local payroll, pair with a SA product

1 people found this review helpful
EG

Ebrahim Gumede

Southern Cross Medical

28 May 2025

Healthcare · 11–50 employees South Africa Used for 2+ years

Still glad we chose it, 4 years later

The interface is the best in the category and that matters more than people admit, because staff actually use it. The custom reports run themselves on schedule and land in the right inboxes.

Pros

Deepest reporting in the category; aI categorisation that learns your business

Cons

Bank feeds need occasional reauthentication

1 people found this review helpful
NF

Nadia Fortuin

Office Manager

28 February 2025

Financial Services · 1–10 employees South Africa Used for 2+ years

Mostly happy in Pretoria, a few gripes

The product deserves five stars, the SA experience takes one back. The VAT configuration needed our accountant's help, the defaults are not South African.

Pros

Scales from startup to real finance team; deepest reporting in the category

Cons

Promo to full price jump surprises

1 people found this review helpful
SN

Sibusiso Nkosi

Founder · Worcester Catering SA

3 January 2025

Food & Beverage · 1–10 employees Botswana Used for 6–12 months

Good but not perfect for our Upington team

Excellent software wearing a few American assumptions. The price has climbed every year and the promo to full price jump surprises people. VAT at 15% flows through invoicing, bills and reports without special handling.

Pros

Audit log settles every dispute

Cons

Bank feeds need occasional reauthentication

1 people found this review helpful
MK

Mandla Khan

Financial Manager

24 August 2024

Logistics · 11–50 employees South Africa Used for 2+ years

Good decision for a 25 person company

Our 25 person company has run on it for 10 years and the books have never been cleaner. Every update just appears, no version upgrades, no reinstalls, no consultants.

Pros

Payment links speed up collections

1 people found this review helpful
AV

Andile Viljoen

8 July 2026

Logistics South Africa Used for 6–12 months

QuickBooks earned its place in our Klerksdorp office

My accountant works directly in our file every month, and the collaboration is seamless. Every update just appears, no version upgrades, no reinstalls, no consultants.

Pros

Audit log settles every dispute

TC

Thandeka Chetty

Financial Manager

7 July 2026

Technology · 11–50 employees South Africa Used for 6–12 months

Bank feeds are the achilles heel here

The localisation gaps compound the longer you use it. We needed a VAT201 layout and built it ourselves in Excel every period.

Pros

Payment links speed up collections

Cons

Support without continuity or ownership

KB

Kavitha Bester

East London Systems Group

4 July 2026

Technology · 11–50 employees South Africa Used for 6–12 months

Decent fit for a 45 person company

A world class product that sometimes forgets which country it is in. The VAT configuration needed our accountant's help, the defaults are not South African. Reports are deep but the defaults need localising before the auditors see them.

Pros

Audit log settles every dispute

Cons

Bank feeds need occasional reauthentication