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Showing 121 to 140 of 251 reviews
Craig Fortuin
HR Administrator
27 January 2025
Support used to know payroll deeply, now I get script readers. The February queue for support means your year end problem waits behind everyone else's.
Cons
Recovery from data issues is slow and stressful
Wayne Nkosi
Nkosi Catering Supplies
20 January 2025
IRP5s for all our staff printed and reconciled in a single afternoon. It handled the ETI rules correctly when even our accountant was unsure. The tax certificate run at year end is genuinely a few clicks. The peace of mind is worth more than the price.
Pros
EMP501 export works perfectly with e@syFile
Cons
Custom reports take patience
Zanele Shabalala
Financial Manager
4 December 2024
Switched from manual wage books 2 years ago and never looked back. UIF declarations generate monthly and the Department has never queried one.
Pros
EMP201 figures straight off a report
Cons
Licence tier jumps are steep
Thandeka Tshabalala
Office Manager
24 November 2024
After the SARS penalty scare with our old system we moved here and it has been calm since. The GL integration posts salary journals into Pastel accounting automatically. The tax certificate run at year end is genuinely a few clicks. Boring in the best possible way.
Pros
Bank files for all the major SA banks
Cons
Year end update process is a ritual
Sifiso Arendse
Payroll Manager
4 October 2024
The engine is right, the experience around it is dated. Support in tax season means long waits, plan your questions early. Bulk increases across the wage staff took minutes instead of a day.
Cons
Dated desktop interface
Robyn Maseko
Financial Director
19 September 2024
Solid product carrying the weight of its desktop roots. New payroll staff need proper training, it does not hold your hand. The reports menu has an answer for everything the auditors have ever asked.
Pros
Leave, loans and garnishees all handled
Cons
Dated desktop interface
Christo Makhubela
HR and Payroll Officer · Klerksdorp Agri Works
18 September 2024
A good product that Sage clearly wants you to outgrow. Moving between the licence tiers is a bigger price jump than headcount justifies.
Pros
Termination calculations are reliable
Cons
Training needed for new payroll staff
Marius Jacobs
Accountant · Kalahari Logistics SA
25 August 2024
It works, but every year I ask myself if this is the year we go cloud. The interface is pure desktop nostalgia and not in a charming way.
Pros
IRP5 and IT3a certificates in a few clicks; handles weekly, fortnightly and monthly runs
Cons
Licence tier jumps are steep
Tshepo Du Toit
Owner · Toit Trading Studio
25 July 2024
It works, but every year I ask myself if this is the year we go cloud. New payroll staff need proper training, it does not hold your hand.
Pros
Handles weekly, fortnightly and monthly runs; bank files for all the major SA banks
Cons
Training needed for new payroll staff
Zaid Reddy
Office Manager · Winelands Couriers Works
10 July 2024
Solid product carrying the weight of its desktop roots. The update instructions read like they were written for the IT department we do not have.
Pros
Handles weekly, fortnightly and monthly runs; eMP501 export works perfectly with e@syFile
Nandi Fortuin
HR Manager
7 July 2026
Happy with the payroll, tired of the annual admin around it. Support in tax season means long waits, plan your questions early. It handled the ETI rules correctly when even our accountant was unsure.
Cons
Support waits get long in tax season
Elmarie Zulu
Payroll Administrator · Umhlanga Steel Group
6 July 2026
Does the statutory heavy lifting well and the everyday conveniences poorly. Emailing payslips needed SMTP fiddling that took our consultant an hour.
Pros
ETI calculated correctly
Cons
Needs SMTP setup for emailing payslips
Sipho Reddy
Office Manager · Impala Construction Supplies
25 April 2026
We trust the numbers completely, the workflow less so. Emailing payslips needed SMTP fiddling that took our consultant an hour. New payroll staff need proper training, it does not hold your hand.
Pros
UIF declarations generated automatically
Cons
Support waits get long in tax season
Mark Hadebe
Accountant · Fynbos Steel Works
16 March 2026
Good dependable payroll that shows its age at every login. Loan balances and savings deductions carry forward correctly month after month.
Hannelie Dlamini
HR Administrator · Dlamini Manufacturing Holdings
3 January 2026
Happy with the payroll, tired of the annual admin around it. Custom reports beyond the standard set need more patience than they should. The GL integration posts salary journals into Pastel accounting automatically.
Pros
One licence covers up to 500 employees; payslips email directly to staff
Cons
Support waits get long in tax season
Byron Chauke
Payroll Manager
31 December 2025
February used to mean overtime for me, now the EMP501 recon is days not weeks. Every SARS code change over the years has arrived on time in an update. The reports menu has an answer for everything the auditors have ever asked. Does what it promises and payroll promises are the ones that matter.
Pros
Handles weekly, fortnightly and monthly runs
Tasneem Patel
Payroll Manager
29 December 2025
Good dependable payroll that shows its age at every login. Everything lives on one machine so remote payroll means remote desktop.
Cons
Annual licence model, no monthly option
Njabulo Grobler
HR Manager · George Supplies Solutions
26 December 2025
February used to mean overtime for me, now the EMP501 recon is days not weeks. Payslips email out to staff automatically, no more envelope stuffing on the 25th. It has earned its licence fee every single February.
Pros
EMP501 export works perfectly with e@syFile
Paul Botes
HR Administrator
18 November 2025
The ETI calculations picked up claims our previous bookkeeper missed entirely.
Cons
Training needed for new payroll staff
Xolani Maseko
Bookkeeper
26 October 2025
After the SARS penalty scare with our old system we moved here and it has been calm since. The 20 percent discount for having Pastel accounting made the renewal easier to swallow. It has earned its licence fee every single February.
Cons
Custom reports take patience
Botswana
South Africa