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Showing 81 to 100 of 214 reviews
Rashida Bester
Broker · Protea Consulting Studio
1 December 2025
Good CRM for the money, even with the exchange rate reminding us monthly. Automation only arrives on the Growth tier, the Starter plan is manual. Tags and custom fields cover our segmentation without a consultant.
Cons
Dollar billing moves with the rand
Senzo Ismail
Operations Manager · Bateleur Supplies Holdings
13 July 2025
The reporting ceiling ended an otherwise happy relationship. We rebuilt the same pipeline report in Excel every Monday.
Cons
API limits blocked integrations
Naledi Meyer
Managing Director · Meyer Properties Works
26 June 2025
After 2 years it still does exactly what we bought it for, no bloat crept in. Workflow automation on the Growth plan moved deals along without meetings about it.
Pros
Clean exports, no lock in; custom fields without consultants
Cons
Duplicate handling could be smarter
Sibusiso Reddy
Account Manager · Meridian Catering Holdings
1 June 2025
After 4 years it still does exactly what we bought it for, no bloat crept in. Tasks chase people politely, which is more than I ever managed. It does the ninety percent that matters and skips the noise.
Pros
Custom fields without consultants
Anele Venter
Sales Manager
30 May 2025
A lovely product that is honest about its limits. No quoting or invoicing, deals hand over to the accounting system manually. Zapier connects it to everything else we run.
Pros
Gmail and Outlook capture built in
Cons
No marketing automation
Imraan Le Roux
Operations Manager · Table Bay Medical Holdings
17 March 2025
For the price of one seat on the big platforms we run our whole team. Small teams deserve software like this.
Pros
Clean exports, no lock in; mobile app with full client history
Cons
Automation gated to higher tiers
Anish Zulu
Account Manager · Bateleur Cleaning SA
14 February 2025
Setup took an afternoon including importing three years of contacts. Small teams deserve software like this.
Leandra Xaba
Business Development Manager · Crossroads Consulting Group
1 January 2025
Happy, with an asterisk about reporting. Custom reporting means exporting to a spreadsheet, always.
Pros
Fast on every screen; xero and accounting integrations
Cons
Free tier contact cap is tight
Andre Molefe
Molefe Pharmacy Works
18 December 2024
Good CRM for the money, even with the exchange rate reminding us monthly. Reporting is basic, win rate and pipeline value, do not expect analytics.
Pros
Setup measured in hours not weeks; tasks that chase follow ups
Cons
Automation gated to higher tiers
Brian Kruger
Operations Manager · Sandton Tours Services
16 December 2024
After 2 years it still does exactly what we bought it for, no bloat crept in. Workflow automation on the Growth plan moved deals along without meetings about it. Support answered our import question the same day with an actual answer.
Pros
Gmail and Outlook capture built in; tasks that chase follow ups
Cons
Free tier contact cap is tight
Musa Zulu
Operations Manager
5 September 2024
Great at the basics, and the basics are most of what we need. Most. Automation only arrives on the Growth tier, the Starter plan is manual. It loads fast, every screen, every time, which matters more than features.
Pros
Tasks that chase follow ups
Cons
Automation gated to higher tiers
Kagiso Khumalo
Director · Khumalo Pharmacy Holdings
22 August 2024
The Outlook add in means the team never leaves their inbox to update the CRM. Zapier connects it to everything else we run.
Pros
Genuinely useful free tier for two users
Cons
No marketing automation
Nadia Zulu
Practice Owner
16 August 2024
Good CRM for the money, even with the exchange rate reminding us monthly. Automation only arrives on the Growth tier, the Starter plan is manual. The free tier's 250 contact cap arrives quicker than you expect.
Pros
Fraction of big platform pricing; gmail and Outlook capture built in
Cons
Forecasting does not exist
Marius September
Founder
17 July 2024
Happy, with an asterisk about reporting. The dollar billing moves with the rand and some months you feel it.
Cons
Automation gated to higher tiers
Boitumelo Erasmus
Erasmus Consulting Holdings
14 July 2024
The Outlook add in means the team never leaves their inbox to update the CRM. If a spreadsheet runs your sales, spend the afternoon switching.
Pros
Tasks that chase follow ups
Cons
Duplicate handling could be smarter
Imraan Mthembu
Account Manager · Acacia Catering
8 July 2026
After the Salesforce quote made us laugh, Capsule made us productive. The mobile app pulls up a client's whole history in the parking lot before a meeting. Email templates keep our follow ups consistent without sounding canned.
Charmaine Vermeulen
Owner · Vermeulen Pharmacy Services
19 June 2026
Simple is the feature and occasionally the frustration. Custom reporting means exporting to a spreadsheet, always. Tags and custom fields cover our segmentation without a consultant.
Pros
Xero and accounting integrations; gmail and Outlook capture built in
Jaco Govender
Business Development Manager
16 May 2026
Every email to a client lands on their record automatically, and that alone changed our business. Pipeline milestones match our sales process because we set them in five minutes.
Pros
Custom fields without consultants; mobile app with full client history
Cons
Reporting is deliberately basic
Shaun Radebe
Radebe Media
11 May 2026
Great at the basics, and the basics are most of what we need. Most. The dollar billing moves with the rand and some months you feel it. Reports tell us win rates and pipeline value, the two numbers we actually watch.
Lindiwe Van Zyl
Broker · Golden City Attorneys Group
27 February 2026
Simple is the feature and occasionally the frustration. Custom reporting means exporting to a spreadsheet, always. Duplicate handling could be smarter when imports collide.
Cons
Automation gated to higher tiers
South Africa