Dynamics 365 Business Central reviews

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Showing 61 to 80 of 168 reviews

Simphiwe Pillay

Financial Controller

9 May 2026

Food & Beverage · 11–50 employees South Africa Used for Less than 6 months

Our 14 user rollout landed on time and on budget

Migrating history from our old system went better than anyone in the room predicted. Dimensions replaced our old cost centre hacks with something the auditors actually praised. Bank reconciliation with imported statements is quick and the matching learns. Worth the project, worth the licences, worth the change management.

Pros

Scales without replatforming; multi company consolidation

Emma Petersen

CFO · Impala Textiles Supplies

1 March 2026

Manufacturing · 51–200 employees South Africa Used for 1–2 years

Decent fit for a 110 person company

Powerful, Microsoft flavoured, and priced accordingly. The licensing matrix took our IT manager a weekend to truly understand. Purchase approvals carry limits per role, so the buying discipline enforces itself.

Pros

Team Members licences for light users

Cons

Premium versus Essentials is a hard call

Megan Abrahams

Financial Director

23 February 2026

Mining · 11–50 employees South Africa Used for 2+ years

Grew from 12 users to 14 without replatforming

Very capable once configured, and configuring took longer than promised. Updates are monthly and mostly smooth, but our customisations need testing each time.

Khanyisile Baloyi

IT Manager · Protea Digital Holdings

27 July 2024

Technology · 201–500 employees South Africa Used for 2+ years

Migrated off Evolution and never looked back

We are happy on it, though the total cost of ownership needed explaining to the board. Getting SA specific bank integration working needed a third party connector.

Pros

Power BI reads live data natively

Cons

Implementation is a real project

Elmarie Nkosi

19 June 2026

Technology South Africa Used for 1–2 years

Expected better, Durban customer

Our implementation doubled its budget and the blame had many parents. A partner developer left and took the knowledge of our customisations with him.

Cons

Partner dependency with no easy exit

Priya Arendse

CFO

7 November 2025

Logistics · 201–500 employees South Africa Used for 2+ years

Happy customer in Upington

Our partner in Roodepoort ran the implementation in four months and we went live without missing a shipping day. The Excel integration is two way, edit a journal in a sheet and publish it back. Our operations finally run on one version of the truth.

Pros

One ledger across finance, stock and sales; power BI reads live data natively

Gavin Khumalo

Supply Chain Manager · Summit Digital SA

14 January 2025

Technology · 201–500 employees South Africa Used for 1–2 years

Our 350 user rollout landed on time and on budget

Very capable once configured, and configuring took longer than promised. The licensing matrix took our IT manager a weekend to truly understand. Multi company means our two entities close in the same afternoon.

Cons

Premium versus Essentials is a hard call

Rajesh Joubert

Financial Manager · Drakensberg Construction Studio

23 December 2024

Construction · 51–200 employees South Africa Used for 2+ years

Power BI on live ERP data is a superpower

After 8 years the verdict is positive with real footnotes. The out of the box reports are average, Power BI is where reporting actually happens. Dimensions replaced our old cost centre hacks with something the auditors actually praised.

Christo Mnguni

Systems Administrator

15 November 2024

Mining · 201–500 employees South Africa Used for 2+ years

Doing okay for our 350 person setup

After 5 years the verdict is positive with real footnotes.

Pros

Approvals inside Teams and Outlook

Cons

Partner hours are part of the cost

Zanele Arendse

CFO · Potchefstroom Hardware Group

24 September 2024

Retail · 11–50 employees South Africa Used for 2+ years

Decent fit for a 40 person company

After 3 years the verdict is positive with real footnotes. Performance dips at month end when everyone hammers the same ledgers.

Pros

AppSource marketplace for add ons

Cons

Heavy screens for warehouse work

Anish Maseko

General Manager

12 August 2024

Manufacturing · 11–50 employees South Africa Used for 1–2 years

Mixed feelings after 2 years

It does everything, which means deciding what it should do took months. Partner hours are part of the running cost, ours bills every month for something.

Pros

Proper inventory costing methods; multi company consolidation

Cons

SA bank feeds need connectors

Ronel Govender

Financial Director

29 July 2024

Logistics · 11–50 employees South Africa Used for 6–12 months

Our 22 user rollout landed on time and on budget

Very capable once configured, and configuring took longer than promised. The licensing matrix took our IT manager a weekend to truly understand.

Pros

Strong SA partner channel

Gerhard Dlamini

Financial Controller

2 July 2026

Wholesale · 51–200 employees South Africa Used for 1–2 years

Doing the job for us in Sandton

We evaluated SAP and Sage side by side and the Microsoft ecosystem tipped it. The step up from SME accounting software is real and this is the sane way to take it.

Pros

Scales without replatforming

Dineo Molefe

Financial Manager

9 June 2026

Mining · 51–200 employees South Africa Used for 2+ years

Disappointed after 3 years

The product may be fine, our partner experience certainly was not. Simple changes need a change request, a quote and a fortnight.

Cons

Partner dependency with no easy exit

Pieter Van der Merwe

Warehouse Manager

24 May 2026

Retail · 11–50 employees Namibia Used for 6–12 months

Working well for our 25 person team

The monthly release cadence means we get improvements without upgrade projects. The audit trail is complete enough that our year end queries halved. Dimensions replaced our old cost centre hacks with something the auditors actually praised. Pick a good partner and this system will not let you down.

Pros

Monthly updates, no upgrade projects; strong SA partner channel

Thandeka Pillay

Group Accountant · Mossel Bay Freight

9 April 2026

Logistics South Africa Used for 2+ years

Good decision for a 8 person company

We run 8 users across three branches and month end consolidations take a morning. Teams embedded approvals mean directors sign off from their phones.

Pros

Monthly updates, no upgrade projects; appSource marketplace for add ons

Jerome Fortuin

Systems Administrator

10 February 2026

Food & Beverage · 51–200 employees South Africa Used for 1–2 years

Doing okay for our 130 person setup

It does everything, which means deciding what it should do took months. Premium versus Essentials forced a decision we did not feel equipped to make. Partner hours are part of the running cost, ours bills every month for something.

Cons

Heavy screens for warehouse work

Thabo Zulu

Protea Timber SA

6 February 2026

Construction · 51–200 employees South Africa Used for 1–2 years

Grew from 12 users to 70 without replatforming

The monthly release cadence means we get improvements without upgrade projects.

Cons

Heavy screens for warehouse work

Busisiwe Khan

CFO

25 January 2026

Food & Beverage · 201–500 employees South Africa Used for Less than 6 months

Good but not perfect for our Pietermaritzburg team

We are happy on it, though the total cost of ownership needed explaining to the board. The licensing matrix took our IT manager a weekend to truly understand.

Pros

AppSource marketplace for add ons

Cons

Customisations need testing every update

Shireen Ndlovu

22 January 2026

Agriculture · 51–200 employees South Africa Used for 1–2 years

Decent fit for a 55 person company

After 2 years the verdict is positive with real footnotes. Premium versus Essentials forced a decision we did not feel equipped to make.

Cons

Out of the box reports are average

Search SoftGids

Our 14 user rollout landed on time and on budget

Decent fit for a 110 person company

Grew from 12 users to 14 without replatforming

Migrated off Evolution and never looked back

Expected better, Durban customer

Happy customer in Upington

Our 350 user rollout landed on time and on budget

Power BI on live ERP data is a superpower

Doing okay for our 350 person setup

Decent fit for a 40 person company

Mixed feelings after 2 years

Our 22 user rollout landed on time and on budget

Doing the job for us in Sandton

Disappointed after 3 years

Working well for our 25 person team

Good decision for a 8 person company

Doing okay for our 130 person setup

Grew from 12 users to 70 without replatforming

Good but not perfect for our Pietermaritzburg team

Decent fit for a 55 person company