RO
Rajesh Oosthuizen
CFO
8 June 2026
Food & Beverage · 51–200 employees South Africa Used for 1–2 years
South AfricaMostly happy in Gqeberha, a few gripes
Powerful, Microsoft flavoured, and priced accordingly.
Cons
Heavy screens for warehouse work
Dynamics 365 Business Central reviews
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Showing 101 to 120 of 168 reviews
JC
Johan Chetty
Group Accountant · Chetty Foods Studio
1 June 2026
Food & Beverage · 201–500 employees South Africa Used for 2+ years
Decent fit for a 260 person company
It does everything, which means deciding what it should do took months. The out of the box reports are average, Power BI is where reporting actually happens.
Pros
Scales without replatforming; appSource marketplace for add ons
Cons
Partner hours are part of the cost
SM
Senzo Mahlangu
Garden Route Steel Solutions
21 May 2026
Manufacturing · 51–200 employees South Africa Used for 1–2 years
It runs the whole operation quietly
Good system that keeps reminding you it is licensed per user. Getting SA specific bank integration working needed a third party connector.
Pros
Scales without replatforming
Cons
Licensing model takes study
PT
Pieter Taylor
Financial Controller · Taylor Trading Works
12 May 2026
South Africa Used for 6–12 months
Decent fit for a 70 person company
We are happy on it, though the total cost of ownership needed explaining to the board.
Pros
Proper inventory costing methods
FJ
Feroza Joubert
9 May 2026
Healthcare · 11–50 employees South Africa Used for 2+ years
Good but not perfect for our Richards Bay team
We are happy on it, though the total cost of ownership needed explaining to the board. The out of the box reports are average, Power BI is where reporting actually happens. Purchase approvals carry limits per role, so the buying discipline enforces itself.
Pros
Strong SA partner channel
TS
Thulani Shabalala
CFO · Shabalala Mining SA
8 May 2026
Mining · 51–200 employees South Africa Used for 6–12 months
Doing okay for our 75 person setup
We are happy on it, though the total cost of ownership needed explaining to the board. The out of the box reports are average, Power BI is where reporting actually happens.
Cons
Licensing model takes study
TM
Tracey Mahlangu
CFO
2 May 2026
Manufacturing · 11–50 employees South Africa Used for 2+ years
Mostly happy in Durban, a few gripes
Powerful, Microsoft flavoured, and priced accordingly. Partner hours are part of the running cost, ours bills every month for something. Purchase approvals carry limits per role, so the buying discipline enforces itself.
Pros
Multi company consolidation
Cons
Out of the box reports are average
KT
Kagiso Tshabalala
23 April 2026
Food & Beverage · 500+ employees South Africa Used for Less than 6 months
Multi company consolidation in one afternoon
We are happy on it, though the total cost of ownership needed explaining to the board. Getting SA specific bank integration working needed a third party connector. Teams embedded approvals mean directors sign off from their phones.
Pros
Two way Excel integration
PF
Pieter Fortuin
Operations Director · Meridian Steel Solutions
25 March 2026
Manufacturing · 201–500 employees South Africa Used for 6–12 months
Decent fit for a 420 person company
We are happy on it, though the total cost of ownership needed explaining to the board. Performance dips at month end when everyone hammers the same ledgers.
GP
Gerhard Petersen
Managing Director · Horizon Distributors and Sons
14 February 2026
Wholesale · 51–200 employees South Africa Used for 1–2 years
Disappointed after 2 years
Our implementation doubled its budget and the blame had many parents. Simple changes need a change request, a quote and a fortnight.
Pros
Two way Excel integration
Cons
Per user pricing stings at scale
FC
Francois Chauke
General Manager · Atlas Foods
5 February 2026
Food & Beverage · 51–200 employees South Africa Used for 1–2 years
Exactly what our 75 person business needed
After 2 years the system has absorbed every growth spurt we threw at it. The audit trail is complete enough that our year end queries halved. Purchase approvals carry limits per role, so the buying discipline enforces itself. Recommended to every FD who asks, and they ask often.
Pros
Two way Excel integration; strong SA partner channel
Cons
Customisations need testing every update
SR
Shireen Rikhotso
Group Accountant
27 January 2026
Healthcare · 51–200 employees South Africa Used for 2+ years
A quiet workhorse for 4 years now
We moved our distribution business off Pastel Evolution and Business Central has been a level up in every direction. The audit trail is complete enough that our year end queries halved. The step up from SME accounting software is real and this is the sane way to take it.
Pros
Approvals inside Teams and Outlook
KP
Khanyisile Padayachee
Operations Director
2 November 2025
Agriculture · 11–50 employees South Africa Used for 6–12 months
Let us down when it counted
Every customisation we paid for became a liability at update time. A partner developer left and took the knowledge of our customisations with him.
Pros
Power BI reads live data natively
Cons
Budget overruns with shared blame
SB
Sipho Baloyi
Financial Director · Table Bay Drilling Solutions
28 October 2025
Mining · 51–200 employees South Africa Used for 2+ years
Frustrating experience for our 80 person team
Every customisation we paid for became a liability at update time. Go live slipped twice and the fees for the slippage landed on us.
Pros
Proper inventory costing methods
Cons
Change requests for simple things. Budget overruns with shared blame
RM
Robyn Maseko
Financial Manager · Atlas Consulting Solutions
6 October 2025
Technology · 51–200 employees South Africa Used for 2+ years
Disappointed after 5 years
For our size the overhead never justified itself. Simple changes need a change request, a quote and a fortnight.
Pros
Approvals inside Teams and Outlook
Cons
Change requests for simple things
LD
Lerato Damon
Supply Chain Manager
19 September 2025
Agriculture · 51–200 employees South Africa Used for 2+ years
Exactly what our 60 person business needed
Our partner in Springs ran the implementation in four months and we went live without missing a shipping day. The Excel integration is two way, edit a journal in a sheet and publish it back.
Pros
Scales without replatforming
Cons
Premium versus Essentials is a hard call
MN
Meera Nel
Supply Chain Manager
7 September 2025
Manufacturing · 11–50 employees South Africa Used for 6–12 months
Monthly updates instead of upgrade projects
Very capable once configured, and configuring took longer than promised. Updates are monthly and mostly smooth, but our customisations need testing each time. Multi company means our two entities close in the same afternoon.
Pros
Approvals inside Teams and Outlook
AB
Aisha Botha
Operations Director · Klerksdorp Logistics Works
18 May 2025
Logistics · 51–200 employees South Africa Used for 2+ years
Doing okay for our 70 person setup
Powerful, Microsoft flavoured, and priced accordingly. Inventory costing is finally real: FIFO where we need it, standard cost where we do not.
Cons
SA bank feeds need connectors
TJ
Tshepo Johnson
Operations Director
18 April 2025
Manufacturing · 51–200 employees South Africa Used for 6–12 months
Our auditors love it and so do I
We moved our distribution business off Pastel Evolution and Business Central has been a level up in every direction. Multi company means our two entities close in the same afternoon. Our partner customised the sales order screen without breaking a single update since.
Pros
Proper inventory costing methods; two way Excel integration
Cons
Licensing model takes study
NR
Njabulo Reddy
Group Accountant · Golden City Hardware and Sons
2 April 2025
Retail · 51–200 employees South Africa Used for Less than 6 months
Good but not perfect for our Sandton team
A genuinely strong ERP that demands respect during implementation. Teams embedded approvals mean directors sign off from their phones.
Pros
Two way Excel integration
Cons
Out of the box reports are average