Search software and articles
Showing 41 to 60 of 168 reviews
Keabetswe Patel
Operations Manager
25 April 2026
A sync bug ate a week of activity records and support shrugged. The dialler dropped calls on our fibre and diagnostics went nowhere.
Cons
Sync bugs cost real records. Escalations restart from zero
Sibusiso Vermeulen
Marketing Manager
6 April 2026
WhatsApp conversations land on the contact record, which for SA customers is everything. Workflows automate the assignment and the SLA nudges. Recommended for any SA team that lives on WhatsApp and calls.
Pros
Built in dialler with recordings
Cons
Documentation lags releases
Sarah Bezuidenhout
Director · Kimberley Catering Services
2 January 2026
After 2 years we know the quirks and live with them. Settings sprawl across menus that take months to map.
Pros
Free tier for up to three users; generous features per tier
Cons
Dollar billing with rand income
Anish Chauke
Sales Manager
4 December 2025
It promises a lot and delivers most of it. Documentation lags the product by a version or two. Contacts, deals, calls and chats live on one screen per customer.
Pros
Fast setup and forgiving imports; sequences for polite persistence
Cons
Support quality is a lottery
Thandeka Khan
Account Manager · Golden City Brokers Supplies
16 October 2025
Website chat feeds leads into the pipeline while we sleep. Custom fields and pipelines bent to our industry without fuss. The value argument ends most comparisons quickly.
Pros
Website chat lead capture
Gavin Baloyi
Managing Director · Karoo Couriers Studio
12 October 2025
The bundle is generous and the polish is selective. The pipeline view is clean and the drag between stages feels right.
Cons
Documentation lags releases
Khanyisile Naicker
Managing Director · Naicker Properties and Sons
22 July 2025
Website chat feeds leads into the pipeline while we sleep. Workflows automate the assignment and the SLA nudges. The value argument ends most comparisons quickly.
Fatima Perumal
Account Manager · Kimberley Systems Services
20 May 2025
The bundle is generous and the polish is selective. The AI features demo better than they work. Contacts, deals, calls and chats live on one screen per customer.
Pros
Freshdesk pairing for service; honest 21 day full trial
Vinesh Nkosi
Account Manager · Legacy Digital
4 September 2024
Good product that documentation keeps letting down. The AI features demo better than they work.
Cons
Email sync needs babysitting
Zaid Xaba
1 July 2026
Sequences follow up politely for days so my reps chase only the warm replies. Imports handled our duplicate ridden spreadsheet with grace. Strong four and a half stars rounded up for the price.
Tasneem Oosthuizen
Marketing Manager
29 June 2026
Happy overall, though the settings maze took real time. The email sync hiccups after mailbox password changes. The mobile app covers the road warrior basics properly.
Pros
Freshdesk pairing for service; website chat lead capture
Riaan Du Plessis
Managing Director · Garden Route Tours
20 June 2026
It promises a lot and delivers most of it. Some screens load slower than a sales call allows.
Pros
Sequences for polite persistence; honest 21 day full trial
Cons
Support quality is a lottery
Pieter Baloyi
16 June 2026
The free tier ran our startup honestly for a year before we paid a cent. Email tracking shows opens so follow ups land at the right moment. Imports handled our duplicate ridden spreadsheet with grace.
Pros
Generous features per tier
Cons
Documentation lags releases
Shaun Olivier
Sales Manager · Benoni Motors and Sons
25 May 2026
The built in dialler means calls log themselves and the recordings sit on the deal. The value argument ends most comparisons quickly.
Ilse Chauke
Owner
12 February 2026
Migrating from spreadsheets took one import and a cup of coffee. The mobile app covers the road warrior basics properly. Our sales stack collapsed into one product and nobody misses the rest.
Pros
Sequences for polite persistence
Njabulo Nkosi
Founder · Nkosi Textiles Group
30 November 2025
Setup took a weekend and the team was selling from it on Monday. Freshdesk pairing gives service and sales one shared customer view.
Pros
Fast setup and forgiving imports
Cons
Email sync needs babysitting
Zodwa Johnson
Director · Bateleur Brokers Group
23 July 2024
Very good value with the seams occasionally showing. Settings sprawl across menus that take months to map.
Pros
Built in dialler with recordings; free tier for up to three users
Cons
Dollar billing with rand income
Petro Singh
Account Manager · Atlas Hardware
8 July 2026
Good product that documentation keeps letting down. Some screens load slower than a sales call allows. Reports cover pipeline, activity and conversion without an analyst.
Pros
Generous features per tier
Cons
Occasional slow screens
Johan Nxumalo
Founder
29 June 2026
Migrating from spreadsheets took one import and a cup of coffee. Reports cover pipeline, activity and conversion without an analyst. Imports handled our duplicate ridden spreadsheet with grace. It does the ninety percent brilliantly at half the usual price.
Pros
Free tier for up to three users; fast setup and forgiving imports
Cons
AI features underdeliver
Andre Naidoo
Owner · Rustenburg Travel
22 May 2026
Setup took a weekend and the team was selling from it on Monday. The 21 day trial is the full product, which builds honest expectations. Strong four and a half stars rounded up for the price.
Cons
AI features underdeliver
South Africa
Zambia