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Showing 121 to 140 of 168 reviews
Dineo Williams
Director · Williams Print SA
25 April 2026
Setup took a weekend and the team was selling from it on Monday. Workflows automate the assignment and the SLA nudges.
Pros
Website chat lead capture
Ebrahim Steyn
Marketing Manager · Kudu Tours
21 April 2026
Happy overall, though the settings maze took real time. Some screens load slower than a sales call allows. Custom fields and pipelines bent to our industry without fuss.
Pros
Website chat lead capture
Cons
Occasional slow screens
Jaco Du Plessis
Marketing Manager · eMalahleni Packaging Supplies
17 April 2026
Happy overall, though the settings maze took real time. Settings sprawl across menus that take months to map. Contacts, deals, calls and chats live on one screen per customer.
Pros
Generous features per tier
Cons
Email sync needs babysitting
Thandiwe Perumal
Managing Director · Perumal Pharmacy Services
15 April 2026
It promises a lot and delivers most of it. Settings sprawl across menus that take months to map. Documentation lags the product by a version or two.
Cons
AI features underdeliver
Fatima Cloete
Founder
7 February 2026
For the Growth price we got features our old CRM sold as three add ons. Reports cover pipeline, activity and conversion without an analyst. The value argument ends most comparisons quickly.
Pros
Freshdesk pairing for service; fast setup and forgiving imports
Imraan Smith
Marketing Manager
30 January 2026
Website chat feeds leads into the pipeline while we sleep. The mobile app covers the road warrior basics properly.
Thulani Hendricks
Founder · Johannesburg Pharmacy Group
22 January 2026
WhatsApp conversations land on the contact record, which for SA customers is everything. The pipeline view is clean and the drag between stages feels right. Imports handled our duplicate ridden spreadsheet with grace.
Pros
Generous features per tier
Sarah Chetty
Marketing Manager · Klerksdorp Distributors Services
24 December 2025
After 2 years the price to feature ratio still embarrasses the big names. Custom fields and pipelines bent to our industry without fuss. Contacts, deals, calls and chats live on one screen per customer.
Pros
AI scoring that beats gut feel
Palesa Zulu
Founder · Zulu Pharmacy Supplies
10 December 2025
Happy overall, though the settings maze took real time. The email sync hiccups after mailbox password changes. Workflows automate the assignment and the SLA nudges.
Cons
Support quality is a lottery
Hannelie Singh
Marketing Manager
22 November 2025
Very good value with the seams occasionally showing. The email sync hiccups after mailbox password changes. Some screens load slower than a sales call allows.
Pros
Website chat lead capture
Cons
Support quality is a lottery
Natasha Fortuin
Owner · Durban Trading Group
6 November 2025
Very good value with the seams occasionally showing. Dollar pricing moves with the rand like everything else. Some screens load slower than a sales call allows.
Pros
Generous features per tier
Cons
AI features underdeliver
Refilwe Fortuin
Sales Manager
26 October 2025
Sequences follow up politely for days so my reps chase only the warm replies. Custom fields and pipelines bent to our industry without fuss. Rand for rand the strongest CRM bundle we evaluated.
Pros
Website chat lead capture; free tier for up to three users
Cons
Documentation lags releases
Ashwin Olivier
Marketing Manager · Olivier Tours
8 October 2025
The bundle is generous and the polish is selective. Support responses swing between excellent and templated.
Pros
Sequences for polite persistence; aI scoring that beats gut feel
Cons
AI features underdeliver
Kevin Ismail
Marketing Manager · Midrand Media Services
2 October 2025
The value pulled us in and the reliability pushed us out. Duplicate contacts multiplied after an integration misfired.
Pros
Fast setup and forgiving imports
Cons
Escalations restart from zero
Thandiwe Cassim
Account Manager
18 June 2025
Good product that documentation keeps letting down. Custom fields and pipelines bent to our industry without fuss.
Pros
Generous features per tier
Ebrahim Dlamini
Operations Manager
29 May 2025
Our Sandton dealership answers enquiries in minutes now and the close rate shows it. Freshdesk pairing gives service and sales one shared customer view.
Pros
Free tier for up to three users; built in dialler with recordings
Cons
Support quality is a lottery
Gugu Zulu
Operations Manager
15 May 2025
For the Growth price we got features our old CRM sold as three add ons. Freshdesk pairing gives service and sales one shared customer view.
Pros
Built in dialler with recordings
Cons
Dollar billing with rand income
Hannelie Damon
Director · Acacia Print Studio
13 January 2025
Every escalation restarted the conversation from zero. Duplicate contacts multiplied after an integration misfired. The dialler dropped calls on our fibre and diagnostics went nowhere.
Cons
Sync bugs cost real records
Hannelie Grobler
Account Manager · Drakensberg Consulting Solutions
1 January 2025
Good product that documentation keeps letting down. Support responses swing between excellent and templated.
Cons
Dollar billing with rand income
Gugu Mahlangu
Sales Manager · Mahlangu Pharmacy Services
12 November 2024
AI scoring sorted our lead pile and the top scores genuinely close more.
South Africa
Zimbabwe