Cheryl Fourie
Account Manager · Fynbos Systems Works
26 June 2025
Disappointed after 4 years
A sync bug ate a week of activity records and support shrugged. We exported cleanly at least, and moved on.
Cons
Reliability below the price promise
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Showing 101 to 120 of 168 reviews
Cheryl Fourie
Account Manager · Fynbos Systems Works
26 June 2025
A sync bug ate a week of activity records and support shrugged. We exported cleanly at least, and moved on.
Cons
Reliability below the price promise
Tracey Grobler
Operations Manager · eMalahleni Print Holdings
14 June 2025
Migrating from spreadsheets took one import and a cup of coffee. The pipeline view is clean and the drag between stages feels right.
Pros
Freshdesk pairing for service; aI scoring that beats gut feel
Cons
AI features underdeliver
Susan Nel
Business Development Manager
5 June 2025
Happy overall, though the settings maze took real time. Custom fields and pipelines bent to our industry without fuss.
Cons
Support quality is a lottery
Grant Abrahams
Business Development Manager · Vereeniging Tours Supplies
17 May 2025
AI scoring sorted our lead pile and the top scores genuinely close more. Imports handled our duplicate ridden spreadsheet with grace.
Pros
Website chat lead capture
Senzo Buthelezi
Account Manager · Golden City Medical SA
7 May 2025
The bundle is generous and the polish is selective. The email sync hiccups after mailbox password changes.
Sibusiso Nxumalo
Account Manager · Nxumalo Catering Group
10 March 2025
Very good value with the seams occasionally showing. Workflows automate the assignment and the SLA nudges.
Pros
AI scoring that beats gut feel; generous features per tier
Cons
Occasional slow screens
Zaid Oosthuizen
General Manager
13 February 2025
Happy overall, though the settings maze took real time.
Pros
Freshdesk pairing for service
Cons
Email sync needs babysitting
Christo Makhubela
Managing Director · Makhubela Supplies
27 January 2025
Good product that documentation keeps letting down. Settings sprawl across menus that take months to map. Imports handled our duplicate ridden spreadsheet with grace.
Pros
Sequences for polite persistence; generous features per tier
Cons
Dollar billing with rand income
Dineo Kruger
Director
26 November 2024
The bundle is generous and the polish is selective. The AI features demo better than they work. Freshdesk pairing gives service and sales one shared customer view.
Pros
Fast setup and forgiving imports; free tier for up to three users
Cons
AI features underdeliver
Gugu Botes
Director
6 October 2024
AI scoring sorted our lead pile and the top scores genuinely close more. Email tracking shows opens so follow ups land at the right moment.
Cons
Settings sprawl takes months to learn
Karin Mokgadi
8 August 2024
The bundle is generous and the polish is selective. Settings sprawl across menus that take months to map. Custom fields and pipelines bent to our industry without fuss.
Pros
Honest 21 day full trial
Cons
Occasional slow screens
Andre Nxumalo
Sales Manager · Stellenbosch Consulting Group
22 July 2024
Happy overall, though the settings maze took real time. Support responses swing between excellent and templated. The email sync hiccups after mailbox password changes.
Pros
Fast setup and forgiving imports
Cons
Email sync needs babysitting
David Khan
Operations Manager · Khan Supplies SA
8 July 2026
The bundle is generous and the polish is selective. Documentation lags the product by a version or two.
Pros
AI scoring that beats gut feel; built in dialler with recordings
Cons
Support quality is a lottery
Boitumelo Maharaj
Director · Summit Supplies and Sons
25 June 2026
Very good value with the seams occasionally showing.
Pros
Honest 21 day full trial; generous features per tier
Cons
Dollar billing with rand income
Grant Van der Merwe
Sales Manager
23 June 2026
The bundle is generous and the polish is selective. Freshdesk pairing gives service and sales one shared customer view.
Pros
Website chat lead capture
Cons
Documentation lags releases
Busisiwe Botes
Operations Manager · Kudu Supplies and Sons
17 June 2026
WhatsApp conversations land on the contact record, which for SA customers is everything. Email tracking shows opens so follow ups land at the right moment. Contacts, deals, calls and chats live on one screen per customer. Our sales stack collapsed into one product and nobody misses the rest.
Zanele Cassim
General Manager
12 June 2026
AI scoring sorted our lead pile and the top scores genuinely close more. Workflows automate the assignment and the SLA nudges.
Pros
Website chat lead capture
Cons
Settings sprawl takes months to learn
Priya Fourie
Director · Pretoria Supplies and Sons
31 May 2026
It promises a lot and delivers most of it. Some screens load slower than a sales call allows. Custom fields and pipelines bent to our industry without fuss.
Pros
Free tier for up to three users
Cons
Support quality is a lottery
Christo Dlamini
Operations Manager · Southern Cross Catering Works
29 May 2026
Good product that documentation keeps letting down. The AI features demo better than they work. Contacts, deals, calls and chats live on one screen per customer.
Pros
Fast setup and forgiving imports
Cons
Settings sprawl takes months to learn
Mpho Williams
Director · Roodepoort Consulting and Sons
28 May 2026
For the Growth price we got features our old CRM sold as three add ons. Reports cover pipeline, activity and conversion without an analyst.
Pros
Generous features per tier