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Showing 81 to 100 of 168 reviews
Danie Khumalo
Owner
3 November 2024
Migrating from spreadsheets took one import and a cup of coffee. Freshdesk pairing gives service and sales one shared customer view. Recommended for any SA team that lives on WhatsApp and calls.
Pros
Built in dialler with recordings
Feroza Du Plessis
Sales Manager · Meridian Consulting Holdings
10 October 2024
The bundle is generous and the polish is selective. Settings sprawl across menus that take months to map.
Pros
Honest 21 day full trial
Cons
Documentation lags releases
Leandra September
Director · Golden City Brokers
10 October 2024
Our Polokwane dealership answers enquiries in minutes now and the close rate shows it. It does the ninety percent brilliantly at half the usual price.
Pros
Honest 21 day full trial; sequences for polite persistence
Brian Cloete
Managing Director
29 September 2024
Good product that documentation keeps letting down. Dollar pricing moves with the rand like everything else. Reports cover pipeline, activity and conversion without an analyst.
Pros
WhatsApp on the contact record
Cons
Email sync needs babysitting
Yusuf Meyer
Sales Manager
29 August 2024
For the Growth price we got features our old CRM sold as three add ons. Imports handled our duplicate ridden spreadsheet with grace.
Pros
Honest 21 day full trial; website chat lead capture
Yusuf Molefe
Director
6 August 2024
Our Centurion dealership answers enquiries in minutes now and the close rate shows it.
Michael Williams
Sales Manager · Bateleur Properties
27 May 2026
AI scoring sorted our lead pile and the top scores genuinely close more. Contacts, deals, calls and chats live on one screen per customer.
Pros
Honest 21 day full trial; built in dialler with recordings
Cons
Occasional slow screens
Michael Bester
Founder · Protea Freight
20 May 2026
For the Growth price we got features our old CRM sold as three add ons. The mobile app covers the road warrior basics properly. Recommended for any SA team that lives on WhatsApp and calls.
Pros
Sequences for polite persistence
Leandra Govender
Founder
18 May 2026
A sync bug ate a week of activity records and support shrugged. Our ticket bounced between three agents and two weeks.
Pros
Website chat lead capture
Cons
Escalations restart from zero
Gavin Nkosi
Account Manager · Horizon Tours
28 March 2026
Website chat feeds leads into the pipeline while we sleep. Freshdesk pairing gives service and sales one shared customer view.
Pros
WhatsApp on the contact record
Cons
Dollar billing with rand income
Sipho Van Wyk
Sales Manager
19 February 2026
The depth we needed was one menu deep and missing. We exported cleanly at least, and moved on. Duplicate contacts multiplied after an integration misfired.
Cons
Escalations restart from zero
Candice Grobler
Owner · Zambezi Hardware Group
12 January 2026
Our Umhlanga dealership answers enquiries in minutes now and the close rate shows it. Freshdesk pairing gives service and sales one shared customer view. The pipeline view is clean and the drag between stages feels right.
Pros
Fast setup and forgiving imports
Michael Botes
Managing Director · Roodepoort Hardware Group
8 December 2025
Migrating from spreadsheets took one import and a cup of coffee. Reports cover pipeline, activity and conversion without an analyst. It does the ninety percent brilliantly at half the usual price.
Pros
Fast setup and forgiving imports
Cons
Dollar billing with rand income
Vinesh Buthelezi
Managing Director
8 December 2025
The free tier ran our startup honestly for a year before we paid a cent. The pipeline view is clean and the drag between stages feels right. The value argument ends most comparisons quickly.
Cons
Email sync needs babysitting
Wynand Jacobs
Founder
26 October 2025
It promises a lot and delivers most of it. Dollar pricing moves with the rand like everything else.
Cons
Email sync needs babysitting
Nomvula Chauke
General Manager · Winelands Brokers
12 October 2025
Setup took a weekend and the team was selling from it on Monday. It does the ninety percent brilliantly at half the usual price.
Pros
WhatsApp on the contact record; free tier for up to three users
Nandi Viljoen
Director · Southern Cross Trading Supplies
27 September 2025
Good product that documentation keeps letting down. Email tracking shows opens so follow ups land at the right moment.
Pros
Built in dialler with recordings
Cons
AI features underdeliver
Shaun Venter
3 September 2025
Very good value with the seams occasionally showing. Contacts, deals, calls and chats live on one screen per customer.
Pros
Freshdesk pairing for service; website chat lead capture
Cons
Settings sprawl takes months to learn
Njabulo Tshabalala
Owner · Milkwood Travel Supplies
7 August 2025
We run our whole 7 person sales operation on it and the bundle keeps surprising us. Contacts, deals, calls and chats live on one screen per customer. It does the ninety percent brilliantly at half the usual price.
Cons
Support quality is a lottery
Grant Marais
Sales Manager · Marais Hardware Solutions
29 June 2025
Setup took a weekend and the team was selling from it on Monday.
Cons
Email sync needs babysitting
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