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QuickBooks Online Simple Start reviews

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Showing 101 to 120 of 218 reviews

MK

Mpho Khan

Consultant · Khan Attorneys

1 October 2024

Legal South Africa Used for 1–2 years

Mixed feelings after 2 years

For a true one person show it is great, we stopped being one person. Support is chat first and the first response is always an article I have already read. The reports are basic but they tell me the two things I care about: what I made and who still owes me.

Pros

VAT tracked at 15% out of the box; overdue invoice reminders sent automatically

3 people found this review helpful
DD

Denise Du Plessis

Fynbos Properties Services

3 August 2024

Real Estate · 1–10 employees South Africa Used for 1–2 years

Mostly happy in Sandton, a few gripes

Mostly smooth sailing with the occasional bank feed sulk. Reports at this level are thin, anything analytical means exporting.

Pros

Clean simple interface with no clutter; aI categorisation that actually learns

Cons

No bill or supplier management

3 people found this review helpful
MM

Moegamat Mabaso

Freelancer · Roodepoort Digital

27 July 2024

Technology · 1–10 employees South Africa Used for 2+ years

Single user limit bit us fast

I wanted simple books and got simple books with complicated problems. Duplicated transactions from the feed took hours to untangle at VAT time. Chat support kept escalating and nobody ever came back to me.

Pros

Excellent mobile app for on site work

Cons

Price after promo felt like a different product

3 people found this review helpful
LI

Leandra Ismail

Bookkeeper · Umhlanga Pharmacy Studio

25 July 2024

South Africa Used for 1–2 years

Mostly happy in Bloemfontein, a few gripes

The core is lovely, the limits are firm. Support is chat first and the first response is always an article I have already read. Quotes convert to invoices with one tap and clients pay against them directly.

Pros

Free accountant access on the cheapest plan; aI categorisation that actually learns

Cons

No bill or supplier management

3 people found this review helpful
RL

Refilwe Lombard

Director

18 July 2024

Technology · 1–10 employees South Africa Used for 1–2 years

A quiet workhorse for 2 years now

As a freelancer my admin happens on Sunday evenings, and it now takes half an hour. Invoices look genuinely professional and clients can pay straight from the email. My admin evenings are now admin half hours.

Pros

Overdue invoice reminders sent automatically; aI categorisation that actually learns

Cons

No bill or supplier management

3 people found this review helpful
MO

Musa Oosthuizen

Freelancer

14 July 2024

Financial Services · 1–10 employees South Africa Used for 2+ years

A quiet workhorse for 8 years now

I run a one person consulting business from Paarl and this does exactly what I need and nothing I do not. It reminds customers about overdue invoices for me, which spared me the awkward calls. Quotes convert to invoices with one tap and clients pay against them directly.

Pros

Free accountant access on the cheapest plan

3 people found this review helpful
MB

Marlene Buthelezi

Independent Consultant · Buthelezi Consulting Services

10 July 2024

Financial Services · 1–10 employees South Africa Used for 1–2 years

No complaints after 2 years

The dashboard shows who owes me money the moment I log in, which changed how I chase. VAT at 15% is tracked on everything and the report matches what goes onto eFiling.

Pros

Overdue invoice reminders sent automatically

3 people found this review helpful
ZC

Zinhle Cele

Freelancer

20 June 2026

Construction & Trades South Africa Used for 2+ years

Fine for now, watching the roadmap

It does the basics really well and stops abruptly after the basics. Capitec transactions arrive a day later than my other accounts for some reason. Price increases have been modest and communicated well in advance.

Cons

No stock tracking at all

2 people found this review helpful
ZA

Zinhle Arendse

Director

19 June 2026

Financial Services · 1–10 employees South Africa Used for 6–12 months

Good but not perfect for our Durban team

It gets a solid four from me, the missing pieces keep the fifth star. There is no bill management, so supplier invoices still live in my inbox. The 30 day trial needs no card, so there was zero risk in trying it properly.

Pros

Overdue invoice reminders sent automatically; setup takes an afternoon, not a weekend

Cons

Promo pricing jump catches people out

2 people found this review helpful
DB

David Bester

Contractor · Fynbos Plumbing Studio

10 June 2026

Construction & Trades · 11–50 employees South Africa Used for Less than 6 months

Mostly happy in Klerksdorp, a few gripes

For a true one person show it is great, we stopped being one person. The promo pricing is great until it ends, then the debit order doubles and you notice. Receipt capture reads the slip and fills in the amount and supplier on its own.

Pros

Rand pricing with a 30 day free trial

Cons

Bank feeds occasionally need reconnecting

2 people found this review helpful
LF

Luyanda Fortuin

Freelancer · Fortuin Properties SA

6 June 2026

South Africa Used for 6–12 months

Expected better, Mbombela customer

After the promo ended the value equation stopped working for me.

Pros

Clean simple interface with no clutter

Cons

Price after promo felt like a different product

2 people found this review helpful
ZT

Zanele Tshabalala

Bookkeeper · Tshabalala Pharmacy

16 May 2026

Healthcare · 1–10 employees Namibia Used for 2+ years

Disappointed after 8 years

After the promo ended the value equation stopped working for me. Duplicated transactions from the feed took hours to untangle at VAT time. Cancelling required more clicks than signing up ever did.

Cons

Support chat never resolved the actual problem

2 people found this review helpful
CJ

Charmaine Joubert

Bookkeeper · Klerksdorp Properties and Sons

11 April 2026

Real Estate · 1–10 employees South Africa Used for 1–2 years

Doing okay for our 5 person setup

Mostly smooth sailing with the occasional bank feed sulk. The mobile app is the best I have used in this category, honestly better than the desktop browser for daily work.

Cons

Support leads with help articles

2 people found this review helpful
FS

Fatima Steyn

Freelancer

24 January 2026

Construction & Trades · 11–50 employees Zimbabwe Used for 6–12 months

Too limited once the business grew

Three support chats about the same feed issue, three different answers. My Standard Bank feed dropped in April and stayed broken for almost a month.

Pros

Cloud based, nothing to install or back up

Cons

Price after promo felt like a different product

2 people found this review helpful
DS

Dineo Singh

Contractor

28 December 2025

Construction & Trades · 1–10 employees South Africa Used for Less than 6 months

Mostly happy in Worcester, a few gripes

The core is lovely, the limits are firm. One user means exactly one, my assistant cannot even capture slips without using my login. There is no bill management, so supplier invoices still live in my inbox.

Pros

Setup takes an afternoon, not a weekend; rand pricing with a 30 day free trial

Cons

Reports are thin at this level

2 people found this review helpful
PP

Priya Perumal

Boksburg Electrical Solutions

14 December 2025

Construction & Trades · 1–10 employees South Africa Used for 2+ years

Freelancing in Umhlanga got a lot more organised

Moved off a spreadsheet in July and closed my first proper month end a week later. Price increases have been modest and communicated well in advance.

Pros

AI categorisation that actually learns

Cons

Strictly one user, no exceptions

2 people found this review helpful
TM

Thandeka Mokoena

Founder · Paarl Systems

20 November 2025

Technology · 1–10 employees South Africa Used for 6–12 months

Good but not perfect for our Vanderbijlpark team

The core is lovely, the limits are firm. The bank feed disconnects every few weeks and reconnecting means redoing the bank login dance. It nudged me to send a quote follow up that turned into my biggest job this year.

Pros

Recurring invoices for retainer clients

Cons

No stock tracking at all

2 people found this review helpful
KR

Kobus Reddy

Contractor

15 October 2025

Financial Services · 11–50 employees South Africa Used for 1–2 years

Our accountant in Mossel Bay recommended it, good call

I invoice about 8 clients a month and the whole cycle runs itself. Invoices look genuinely professional and clients can pay straight from the email. The 30 day trial needs no card, so there was zero risk in trying it properly. If you outgrow it, the upgrade path is right there.

Pros

Rand pricing with a 30 day free trial

Cons

Bank feeds occasionally need reconnecting

2 people found this review helpful
PD

Petro Du Plessis

Director · Protea Medical and Sons

11 October 2025

Healthcare · 1–10 employees South Africa Used for 1–2 years

Invoices out from my phone between jobs

I do my own books with no training and the VAT figures my accountant checks are always right. It nudged me to send a quote follow up that turned into my biggest job this year.

Pros

Rand pricing with a 30 day free trial

2 people found this review helpful
ZV

Zaid Venter

Photographer

15 September 2025

Real Estate · 1–10 employees South Africa Used for 1–2 years

Decent fit for a 9 person company

The core is lovely, the limits are firm. VAT setup needed my accountant's help, the defaults are not South African out of the box.

Cons

Chart of accounts capped at 250

2 people found this review helpful