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QuickBooks Online Simple Start reviews

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Showing 121 to 140 of 218 reviews

CV

Chantal Van der Merwe

Contractor · Merwe Attorneys

13 July 2025

Legal · 1–10 employees South Africa Used for Less than 6 months

Doing the job for us in Polokwane

For R322 a month I stopped stressing about my books entirely. The mobile app is the best I have used in this category, honestly better than the desktop browser for daily work. No regrets, and my accountant is happier too.

Pros

Month to month, no contract lock in; overdue invoice reminders sent automatically

2 people found this review helpful
AN

Ashwin Naidoo

Polokwane Consulting Holdings

11 July 2025

Technology · 1–10 employees Namibia Used for 2+ years

Happy customer in Ballito

My accountant suggested QuickBooks when I registered the company and it has been painless since. Support chat sorted my bank connection question inside twenty minutes.

Pros

Recurring invoices for retainer clients; overdue invoice reminders sent automatically

Cons

Strictly one user, no exceptions

2 people found this review helpful
CB

Cheryl Botes

Designer · Roodepoort Agri

26 June 2025

South Africa Used for 2+ years

The mobile app is genuinely good

It gets a solid four from me, the missing pieces keep the fifth star. There is no bill management, so supplier invoices still live in my inbox. VAT at 15% is tracked on everything and the report matches what goes onto eFiling.

Pros

Quotes convert to invoices in one tap

Cons

Bank feeds occasionally need reconnecting

2 people found this review helpful
ND

Nadia Daniels

Director

17 June 2025

Financial Services · 1–10 employees South Africa Used for 2+ years

Freelancing in Stellenbosch got a lot more organised

Very good for the price, as long as you accept what the entry plan is. The promo pricing is great until it ends, then the debit order doubles and you notice. Support chat sorted my bank connection question inside twenty minutes.

Pros

Free accountant access on the cheapest plan

Cons

Promo pricing jump catches people out

2 people found this review helpful
MN

Musa Ndlovu

Bookkeeper

10 June 2025

Construction & Trades · 1–10 employees South Africa Used for 6–12 months

Good but not perfect for our eMalahleni team

Decent experience so far, with a few recurring irritations. There is no bill management, so supplier invoices still live in my inbox.

Pros

Setup takes an afternoon, not a weekend; month to month, no contract lock in

Cons

VAT defaults need SA specific setup

2 people found this review helpful
SK

Simphiwe Khan

Managing Director

3 May 2025

Namibia Used for Less than 6 months

Our accountant in Roodepoort recommended it, good call

As a freelancer my admin happens on Sunday evenings, and it now takes half an hour. The AI categorisation learns my patterns, by month three it was getting nearly everything right.

2 people found this review helpful
DS

Devan Steyn

Consultant · Mbombela Attorneys

29 April 2025

Legal · 1–10 employees South Africa Used for 1–2 years

Cancelled inside the first year

For a product this polished the support experience is surprisingly poor. Chat support kept escalating and nobody ever came back to me.

Pros

Rand pricing with a 30 day free trial

Cons

Duplicate transactions at the worst times

2 people found this review helpful
CN

Clinton Naidoo

Consultant · Atlas Motors Services

21 April 2025

South Africa Used for 1–2 years

Good but not perfect for our Mbombela team

For a true one person show it is great, we stopped being one person. The promo pricing is great until it ends, then the debit order doubles and you notice. The reports are basic but they tell me the two things I care about: what I made and who still owes me.

Pros

Excellent mobile app for on site work

Cons

Promo pricing jump catches people out

2 people found this review helpful
RA

Rashida Abrahams

Photographer · Abrahams Construction Studio

19 March 2025

Construction · 1–10 employees Namibia Used for 2+ years

Decent fit for a 5 person company

Very good for the price, as long as you accept what the entry plan is. VAT setup needed my accountant's help, the defaults are not South African out of the box.

Pros

Free accountant access on the cheapest plan

Cons

VAT defaults need SA specific setup

2 people found this review helpful
GJ

Grant Joubert

Freelancer

3 March 2025

Retail · 1–10 employees South Africa Used for 1–2 years

Solid entry plan with clear ceilings

It gets a solid four from me, the missing pieces keep the fifth star. There is no bill management, so supplier invoices still live in my inbox.

Pros

Free accountant access on the cheapest plan; rand pricing with a 30 day free trial

Cons

Chart of accounts capped at 250

2 people found this review helpful
LP

Luyanda Pretorius

Freelancer

17 February 2025

Technology · 11–50 employees South Africa Used for 2+ years

4 years in and still happy

Accountant access being free meant my tax practitioner just logged in and sorted my first VAT return with me. The AI categorisation learns my patterns, by month three it was getting nearly everything right.

Pros

Clean simple interface with no clutter; vAT tracked at 15% out of the box

2 people found this review helpful
SR

Shanice Rikhotso

Director · Table Bay Construction Solutions

10 February 2025

Construction · 1–10 employees South Africa Used for 6–12 months

Good decision for a 6 person company

The bank feed from Capitec pulls everything in overnight and the AI guesses the category right most of the time. The AI categorisation learns my patterns, by month three it was getting nearly everything right. The mobile app is the best I have used in this category, honestly better than the desktop browser for daily work.

Pros

Quotes convert to invoices in one tap; clean simple interface with no clutter

2 people found this review helpful
KI

Khanyisile Ismail

Director · Kudu Systems Services

2 February 2025

Technology · 1–10 employees South Africa Used for 2+ years

The 30 day trial convinced me by day three

It gets a solid four from me, the missing pieces keep the fifth star. VAT setup needed my accountant's help, the defaults are not South African out of the box. Everything lives in the cloud, so a stolen laptop is an inconvenience rather than a catastrophe.

Pros

Cloud based, nothing to install or back up

2 people found this review helpful
AD

Anele Damon

Founder · Knysna Studios Supplies

25 January 2025

Media & Marketing · 1–10 employees South Africa Used for 1–2 years

Frustrating experience for our 5 person team

We outgrew the single user limit within months and the jump in price stung. Chat support kept escalating and nobody ever came back to me. My FNB feed dropped in October and stayed broken for almost a month.

Cons

Price after promo felt like a different product. Support chat never resolved the actual problem

2 people found this review helpful
GM

Gerhard Mabaso

Freelancer · Umhlanga Properties Services

18 January 2025

Real Estate · 1–10 employees South Africa Used for 1–2 years

Freelancing in Roodepoort got a lot more organised

I photograph the slip at the till and the expense is captured before I reach the car. My Standard Bank feed has been steady, transactions appear the next morning without fail. Being able to raise an invoice on my phone in the client's parking lot is the feature I did not know I needed.

Pros

Cloud based, nothing to install or back up

2 people found this review helpful
MM

Marlene Meyer

Designer · Impala Trading

7 December 2024

Retail · 1–10 employees South Africa Used for 2+ years

Frustrating experience for our 9 person team

After the promo ended the value equation stopped working for me. Cancelling required more clicks than signing up ever did. Fixing the VAT configuration cost me a consultation with my accountant.

Cons

Price after promo felt like a different product. Bank feed reliability wasted hours monthly

2 people found this review helpful
FP

Feroza Padayachee

24 September 2024

Legal · 1–10 employees South Africa Used for Less than 6 months

Bank feed dropped for weeks on end

We outgrew the single user limit within months and the jump in price stung. Duplicated transactions from the feed took hours to untangle at VAT time.

Pros

Rand pricing with a 30 day free trial

Cons

Duplicate transactions at the worst times

2 people found this review helpful
BB

Busisiwe Brown

29 August 2024

Travel & Tourism · 1–10 employees South Africa Used for 2+ years

Not what we hoped for our Vanderbijlpark business

Three support chats about the same feed issue, three different answers. The single user restriction is enforced hard, there is no sharing a login without chaos.

Cons

Support chat never resolved the actual problem

2 people found this review helpful
KR

Katlego Rikhotso

Director

16 August 2024

Healthcare · 11–50 employees South Africa Used for 2+ years

Mostly happy in Vanderbijlpark, a few gripes

Very good for the price, as long as you accept what the entry plan is. The chart of accounts cap at 250 sounds like plenty until your accountant starts restructuring.

Cons

Reports are thin at this level

2 people found this review helpful
TA

Tumelo Arendse

Owner · Kudu Properties Solutions

7 July 2026

Real Estate South Africa Used for 2+ years

Our accountant in Klerksdorp recommended it, good call

The bank feed from Nedbank pulls everything in overnight and the AI guesses the category right most of the time. Quotes convert to invoices with one tap and clients pay against them directly. Price increases have been modest and communicated well in advance.

Pros

AI categorisation that actually learns

Cons

Promo pricing jump catches people out

1 people found this review helpful