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Sage Business Cloud Payroll reviews

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Showing 101 to 120 of 238 reviews

TV

Thandeka Van der Merwe

Admin Manager

27 May 2026

Accounting · 11–50 employees South Africa Used for 2+ years

Not what we hoped for our Polokwane business

Pay day and the site was down, that is the one day it can never happen. Every feature request lands on a roadmap nobody can give dates for. For our headcount the tier pricing stopped being cheap quite quickly.

Cons

Migration from desktop lost history detail. Costs climb as headcount grows

3 people found this review helpful
NP

Nomvula Petersen

Accountant

7 March 2026

Food & Beverage · 11–50 employees South Africa Used for Less than 6 months

Solid choice for our Stellenbosch business

I run payroll for 20 client companies from one login and the unlimited companies pricing makes my whole practice model work. The ACB file loads into FNB business banking and the whole run pays in one batch. Support chat actually solved my ETI question the same morning.

Pros

Journals post to Sage Accounting

Cons

No department cost splitting

3 people found this review helpful
GN

Gavin Nxumalo

25 October 2025

Legal · 1–10 employees South Africa Used for 2+ years

From spreadsheet wages to proper payslips in a day

Everything happens in the browser so office, home or client site makes no difference. Payroll went from monthly dread to a fifteen minute task.

Pros

Unlimited companies and users on every tier

3 people found this review helpful
TM

Thandiwe Mahlangu

Director

12 October 2025

Hospitality · 1–10 employees South Africa Used for 2+ years

Doing the job for us in Pretoria

Payslips hit staff email the moment I finalise, the WhatsApp questions stopped. The EMP201 figures are on screen when I need them for eFiling. I recommend it to every small employer who asks me.

Cons

Reporting beyond the standard set is thin

3 people found this review helpful
SM

Sanjay Mthembu

Bookkeeper

22 June 2025

Real Estate · 51–200 employees South Africa Used for 2+ years

Frustrating experience for our 110 person team

Fine for five staff, frustrating at fifty. Every feature request lands on a roadmap nobody can give dates for.

Cons

Support leans on help articles

3 people found this review helpful
NN

Njabulo Ndlovu

Founder

1 May 2025

Hospitality · 1–10 employees South Africa Used for 6–12 months

Working well for our 7 person team

We are 7 people and the monthly cost is less than a round of coffees. The EMP201 figures are on screen when I need them for eFiling. The audit trail shows who changed what, useful with two admins.

Pros

IRP5s generated at year end

3 people found this review helpful
RM

Robyn Marais

Financial Manager

2 April 2025

Real Estate · 1–10 employees South Africa Used for 1–2 years

Mostly happy in Vanderbijlpark, a few gripes

Mostly a pleasure, occasionally a shrug. There is no proper costing split if staff work across departments. The browser session times out faster than I would like mid capture.

Cons

Complex pay structures do not fit well

3 people found this review helpful
DA

David Arendse

Director

24 February 2025

Food & Beverage · 11–50 employees South Africa Used for 6–12 months

Exactly what our 15 person business needed

Payslips hit staff email the moment I finalise, the WhatsApp questions stopped. The leave module means my staff request days in the app, not in the passage.

Pros

Great entry price for micro employers

Cons

Ticket support can take days

3 people found this review helpful
NB

Nonhlanhla Brown

Admin Manager

13 February 2025

Media & Marketing · 11–50 employees South Africa Used for 1–2 years

Perfect for a small Centurion employer

Tax changes land in the product overnight and I never install anything. The audit trail shows who changed what, useful with two admins. I recommend it to every small employer who asks me.

Pros

Guided pay run anyone can follow; automatic UIF declarations

3 people found this review helpful
SM

Schalk Makhubela

Bookkeeper · Golden City Supplies and Sons

13 January 2025

Retail · 1–10 employees South Africa Used for 2+ years

Doing the job for us in Stellenbosch

Moved off desktop payroll in September and the year end was suddenly a non event. Support chat actually solved my ETI question the same morning.

Pros

Legislative updates happen automatically in the cloud; clear headcount based pricing in rand

Cons

Employee self service is basic

3 people found this review helpful
ZC

Zodwa Cassim

Operations Manager · Karoo Couriers

25 December 2024

South Africa Used for 2+ years

Perfect for a small Vanderbijlpark employer

Tax changes land in the product overnight and I never install anything.

Cons

Bulk employee changes are tedious

3 people found this review helpful
DW

Denise Williams

Office Manager

6 December 2024

Accounting · 11–50 employees South Africa Used for 2+ years

Solid choice for our Benoni business

Leave requests and balances live in the same place as the payslip now. The audit trail shows who changed what, useful with two admins. Small business payroll finally done the modern way.

Pros

IRP5s generated at year end

3 people found this review helpful
BS

Bradley September

Pretoria Auto Supplies

20 November 2024

South Africa Used for 2+ years

Solid choice for our Richards Bay business

The demo company convinced me before I loaded a single real employee. Support chat actually solved my ETI question the same morning.

3 people found this review helpful
EC

Elmarie Cloete

Director · Umhlanga Foods Supplies

19 November 2024

Food & Beverage · 11–50 employees South Africa Used for 6–12 months

Runs payroll for all 10 of my clients from one login

Mostly a pleasure, occasionally a shrug. There is no proper costing split if staff work across departments.

Pros

IRP5s generated at year end

Cons

No department cost splitting

3 people found this review helpful
GX

Gugu Xaba

Office Manager · Xaba Accountants Services

15 November 2024

Accounting South Africa Used for 2+ years

Good decision for a 20 person company

The demo company convinced me before I loaded a single real employee. Weekly, fortnightly and monthly cycles run side by side cleanly.

Pros

Runs anywhere with a browser

Cons

Needs a stable internet connection

3 people found this review helpful
RB

Robyn Buthelezi

Drakensberg Digital SA

26 September 2024

Technology · 11–50 employees South Africa Used for 2+ years

Good decision for a 25 person company

We are 25 people and the monthly cost is less than a round of coffees.

Pros

Legislative updates happen automatically in the cloud

3 people found this review helpful
SO

Shanice Oosthuizen

Owner

5 September 2024

Retail · 51–200 employees South Africa Used for 2+ years

Perfect for a small Potchefstroom employer

Easy to run, harder to get deep information out of. You cannot customise the payslip layout much at all.

Cons

Needs a stable internet connection

3 people found this review helpful
KV

Kobus Vermeulen

Office Manager · Southern Cross Hardware

6 July 2026

Retail · 1–10 employees South Africa Used for 6–12 months

Mostly happy in Cape Town, a few gripes

Coming from desktop payroll, some things are better and a few are missing. The employee self service is more basic than the marketing suggests. Complex pay structures with multiple rate tables just do not fit.

Pros

Runs anywhere with a browser; leave management included

Cons

Session timeouts during long captures

2 people found this review helpful
DN

Danie Naidoo

Meridian Accountants Solutions

10 May 2026

Accounting · 1–10 employees South Africa Used for 1–2 years

Small business payroll priced for small business

The real time calculation shows me the net pay effect before I commit anything. The EMP201 figures are on screen when I need them for eFiling.

Pros

ACB bank files for the major banks

Cons

No department cost splitting

2 people found this review helpful
PR

Precious Reddy

Operations Manager

22 February 2026

Retail · 11–50 employees South Africa Used for 2+ years

Disappointed after 5 years

Pay day and the site was down, that is the one day it can never happen. We needed a costing report the system simply cannot produce.

Pros

Real time payslip calculations

Cons

Missing depth for larger payrolls. Migration from desktop lost history detail

2 people found this review helpful